Busted Haunted Mansion speaker.

Tom Morrow

Well-Known Member
Always report something. Nine times out of ten you’ll be thanked and the report will be acted upon.

If they don’t know they can’t fix it.
Yes. Any CM worth a damn will report it so other people don't get that experience, and sometimes you will be offered a re-ride.

Also I know it's easy to come out guns blazing at the maintenance team but this is one doom buggy out of hundreds. It's not really possible to have a CM test ride every single one every day.
 

marni1971

Park History nut
Premium Member
Yes. Any CM worth a damn will report it so other people don't get that experience, and sometimes you will be offered a re-ride.

Also I know it's easy to come out guns blazing at the maintenance team but this is one doom buggy out of hundreds. It's not really possible to have a CM test ride every single one every day.
Exactly. It could have happened five minutes ago and even the best will in the world won’t have every buggy checked the following night. But if they know it’s a problem they’ll log it. And in the case of HM probably pull it out of inventory (or both since due to how HM works it could be a pair of buggy’s down, although it does sound like a speaker issue)
 

danyoung56

Well-Known Member
Always report . Nine times out of ten you’ll be thanked and the report will be acted upon.

Reminds me of the time a couple of years ago when there was an unexpected extra in a Spaceship Earth scene. Right next to the big green printing press, on the floor but plainly visible, was a big orange Home Depot ladder. I politely informed the CMs at the end of the attraction, and the ladder was gone the next day.

I think that a lot of the time CM attitude is triggered by the attitude of the guest ("I paid way too much money to have an imperfect experience here!!!").
 

NickMaio

Well-Known Member
Reminds me of the time a couple of years ago when there was an unexpected extra in a Spaceship Earth scene. Right next to the big green printing press, on the floor but plainly visible, was a big orange Home Depot ladder. I politely informed the CMs at the end of the attraction, and the ladder was gone the next day.

I think that a lot of the time CM attitude is triggered by the attitude of the guest ("I paid way too much money to have an imperfect experience here!!!").
CM attitude can also be caused from being overworked and underpaid.
We are Canadian - - - being polite and respectful to others is in our blood.
Sometimes I think we are the only ones who say "excuse me" while walking in front of someone.

Honestly - - - our last 3 trips 90% of our CM interactions have been met with hostility, indifference or aggression.
 

Magenta Panther

Well-Known Member
I once asked a Haunted Mansion "maid" why the ride kept stopping during the experience - once it stopped 4 times when I was riding on it - and that's when I found out that anyone riding a scooter, etc., gets to ruin the entire experience for everyone else because the ride must be stopped for loading/unloading in those cases. I know it's un-PC to complain about it. But the ride wasn't designed for that kind of thing. The "maid" was sympathetic and I don't think she was just being diplomatic. But nothing will change of course. Guests will continue to be rushed through the foyer with the changing portrait rather than being told the Mansion's story properly, and the ride will stop again and again for people the ride wasn't designed to accommodate. Disgusting.
 

Deadphish

Active Member
I once asked a Haunted Mansion "maid" why the ride kept stopping during the experience - once it stopped 4 times when I was riding on it - and that's when I found out that anyone riding a scooter, etc., gets to ruin the entire experience for everyone else because the ride must be stopped for loading/unloading in those cases. I know it's un-PC to complain about it. But the ride wasn't designed for that kind of thing. The "maid" was sympathetic and I don't think she was just being diplomatic. But nothing will change of course. Guests will continue to be rushed through the foyer with the changing portrait rather than being told the Mansion's story properly, and the ride will stop again and again for people the ride wasn't designed to accommodate. Disgusting.
If it wasn’t designed to stop it wouldn’t have a stop button! Nothing disgusting about stopping a machine so a grandparent can ride with their grandchildren or by themselves for that matter. If your so upset about being rushed through the stretching room why not try to enjoy the stoppage by trying to find some things you might have missed the last time you went through the scene.
 

larryz

I'm Just A Tourist!
Premium Member
If it wasn’t designed to stop it wouldn’t have a stop button! Nothing disgusting about stopping a machine so a grandparent can ride with their grandchildren or by themselves for that matter. If your so upset about being rushed through the stretching room why not try to enjoy the stoppage by trying to find some things you might have missed the last time you went through the scene.
It was designed to stop, yes, but not frequently. Such stops add wear and tear to the system it wasn't originally designed for.
 

Deadphish

Active Member
It was designed to stop, yes, but not frequently. Such stops add wear and tear to the system it wasn't originally designed for.
They don’t stop Peter Pan for loading and unloading, but they do at Haunted Mansion so I’m guessing they know more about what each of the rides are designed to do then any of the random people on this board
 
Last edited:

larryz

I'm Just A Tourist!
Premium Member
They don’t stop Peter Pan for loading and unloading, but they do at Haunted Mansion so I’m guessing they know more about what each of the rides are designed to do then any of the random people on this board
One doesn't have to be Chief Engineer Montgomery Scott to understand the deleterious forces involved in constantly stopping, then restarting, a ride like HM.
 

WondersOfLife

Blink, blink. Breathe, breathe. Day in, day out.
Always report something. Nine times out of ten you’ll be thanked and the report will be acted upon.

If they don’t know they can’t fix it.
Unless its a Disney College Program person... A lot of them will just be like "Okay thank you" and just wait for their shift to be over and not report it. And over at Pirates, if it's not a "critical figure," it definitely wont be fixed for a long time... Actually, sometimes it wont even be fixed if its critical (the mist screen)
 

marni1971

Park History nut
Premium Member
Unless its a Disney College Program person... A lot of them will just be like "Okay thank you" and just wait for their shift to be over and not report it. And over at Pirates, if it's not a "critical figure," it definitely wont be fixed for a long time... Actually, sometimes it wont even be fixed if its critical (the mist screen)
Mist screen wasn’t broken. It was removed.

The exact placement of it in Orlando was problematic from the start.
 

Homemade Imagineering

Well-Known Member
I’ve had a similar experience at revenge of the mummy at Universal Studios Hollywood, although the speaker wasn’t broken. Basically, right when we launched, the audio began making a static like glitchy sound all throughout the coaster portion of the attraction, and eventually stopped when we entered the finale room. I ended up reporting it to a Universal team member, and they were kind enough to acknowledge it, and give me a massive amount of priority passes!! I asked why it happened, and a team member told me, that since mummy has audio sensors along the track that trigger the onboard audio throughout the coaster section of the ride, they sometimes fail to communicate with the ride vehicle. Maybe someone can elaborate on the specifics of the way this kind of tech works, but it was definitely quite the experience!
 

stratman50th

Well-Known Member
So in theory, once I got out and found a CM to report it to... how would I identify the bad doom buggy? As they seem to just keep going once you get out. "Which one was it sir?" Um, the black one. "Got it! We'll pull it and have our maintenance crew go over it. Any other identifying marks?" Well, I was inside so nothing I could see, but it was between two other black ones.
 

Raineman

Well-Known Member
I once asked a Haunted Mansion "maid" why the ride kept stopping during the experience - once it stopped 4 times when I was riding on it - and that's when I found out that anyone riding a scooter, etc., gets to ruin the entire experience for everyone else because the ride must be stopped for loading/unloading in those cases. I know it's un-PC to complain about it. But the ride wasn't designed for that kind of thing. The "maid" was sympathetic and I don't think she was just being diplomatic. But nothing will change of course. Guests will continue to be rushed through the foyer with the changing portrait rather than being told the Mansion's story properly, and the ride will stop again and again for people the ride wasn't designed to accommodate. Disgusting.
Are you still beating this dead horse? You've mentioned this before. We get it, you want to completely exclude a section of the population from being able to ride it, or, based on your logic, exclude these people from riding any Omnimover ride. It's not just "un-PC", it's ignorant and insulting. I'm sorry that the ride stopping a few times inconvenienced you that much. Seriously.
 

marni1971

Park History nut
Premium Member
So in theory, once I got out and found a CM to report it to... how would I identify the bad doom buggy? As they seem to just keep going once you get out. "Which one was it sir?" Um, the black one. "Got it! We'll pull it and have our maintenance crew go over it. Any other identifying marks?" Well, I was inside so nothing I could see, but it was between two other black ones.
You generally tell the CM at unload.

They're all numbered.
 

Register on WDWMAGIC. This sidebar will go away, and you'll see fewer ads.

Back
Top Bottom