Be Our Guest..... But don't overstay your welcome..

wdw71fan

Well-Known Member
Original Poster
Last night the ADR's for Be Our Guest were running 60-90 minutes late because guests were staying longer than anticipated.. Management was expecting the average guest to stay in the restaurant approximately 90 minutes. There were several tables that were dining for 2 1/2 to 3 hours, and even a single 6 top table that was at their table for 3 hours and 45 minutes. The service is not a problem, this is simply a symptom of the surrounding environment.. The tables are talking, admiring the view, and visiting with Beast (while still holding their table) for photos..

Translation.. Either people need to be more considerate (unlikely) or Disney will have to drastically reduce the amount of ADR's available at Be Our Guest.. Which could translate into lesser-quality waitstaff (fewer seatings mean fewer tips)...

So, the moral here, is ... Sit.. order...eat..talk..enjoy.... but be courteous.
 

Scuttle

Well-Known Member
Advertisement
Ya, but wouldn't it be courteous if TDO actually gave us more than one quality table service spot in the MK? So let me get this straight, they wanted an elaborate dining experience with free desserts and wine and beer service, but yet TDO expected 90 minutes in and out!?


Check it down as another TDO blunder.
 

yeti

Well-Known Member
I'd move the meet and greet out of the restaurant if there's a problem. How long is the service? I can't imagine cupcakes being a huge detriment.


Be our Guest.....but not actually..
 

GoofGoof

Premium Member
It's new. People are excited to get in. This won't last. I am guessing it's a lot of fanbois now who had to be the first to get reservations. A lot of social media types giving reviews too. Anyone with young kids is not staying longer than 90 mins at a restaurant. 90 minutes for an in park restaurant seems more than long enough to me.
 

Minnie1976

Well-Known Member
Last night the ADR's for Be Our Guest were running 60-90 minutes late because guests were staying longer than anticipated.. Management was expecting the average guest to stay in the restaurant approximately 90 minutes. There were several tables that were dining for 2 1/2 to 3 hours, and even a single 6 top table that was at their table for 3 hours and 45 minutes. The service is not a problem, this is simply a symptom of the surrounding environment.. The tables are talking, admiring the view, and visiting with Beast (while still holding their table) for photos..

Translation.. Either people need to be more considerate (unlikely) or Disney will have to drastically reduce the amount of ADR's available at Be Our Guest.. Which could translate into lesser-quality waitstaff (fewer seatings mean fewer tips)...

So, the moral here, is ... Sit.. order...eat..talk..enjoy.... but be courteous.
I can't imagine staying at my table that long after I've finished my meal even at a Disney restaurant.
 

Condorman

Active Member
Ya, but wouldn't it be courteous if TDO actually gave us more than one quality table service spot in the MK? So let me get this straight, they wanted an elaborate dining experience with free desserts and wine and beer service, but yet TDO expected 90 minutes in and out!?


Check it down as another TDO blunder.

You would find evil in the smile of a newborn baby.

It's simple curiosity of first-time diners in a newly opened restaurant in a park that doesn't have that many themed TS spots to begin with. Prepare for longer waits in the interim. It won't be like that forever.
 

71jason

Well-Known Member
I wouldn't be so quick to say it ISN'T the service...went to TiW preview Sunday, waited over 20 minutes before out plates being cleared and the server returning with the dessert cart. Took a while to get our check after that, as well. Ideally this will improve.
 

wdw71fan

Well-Known Member
Original Poster
I'd move the meet and greet out of the restaurant if there's a problem. How long is the service? I can't imagine cupcakes being a huge detriment.


Be our Guest.....but not actually..
took me an hour and 15 last night.
 

wdw71fan

Well-Known Member
Original Poster
Ya, but wouldn't it be courteous if TDO actually gave us more than one quality table service spot in the MK? So let me get this straight, they wanted an elaborate dining experience with free desserts and wine and beer service, but yet TDO expected 90 minutes in and out!?


Check it down as another TDO blunder.

dessert is not free.
 

wdwfan4ver

Well-Known Member
There is no excuse for table serves takes 2 and half hours to 3 hours in the case of Be Our Guest. I don't think this is a TDO Blunder unless it takes the food a while to cook properly or the service was slow.

I am saying that because I have been at Le Cellier for a party of 2 for anywhere from 50 minutes to 90 minutes. The difference is caused by how quick the meal was cooked and served. We didn't talk during our meals or looked around and that means it can't be the reason for the time difference.
 

Patricia Melton

Well-Known Member
My family was in the restaurant business for many years. There really is a lot of extra time taken up by just looking around and sitting in a very visually stimulating environment that's not there for a regular restaurant.

Think about eating in a steakhouse that might have great food but it's just normal decor...versus people eating in a place like the T-Rex or Hard Rock or Planet Hollywood (are they still around?) or wherever. People will take longer to eat burgers and apps in a Hard Rock type place than they would a full steak dinner in a steakhouse because it is not only visually stunning...but it might be a once in a lifetime event!

So I think most people will be staying 2 to 2.5 hours in BoG. Not 90 minutes. I am afraid that if my family wants to eat here we need to reserve a table in the first seating and be well aware that our fellow diners will be camping out at the table for a long time.

Very fancy restaurants that need to turn tables quickly have different tricks to get people to get up and leave when they are done with their meals. There's sometimes an invite to tour the kitchen or meet the chef...or to come to the bar at the manager's invitation for a round of drinks or coffee. That's just to get the people out of their seats and move them to a new location.

I bet the way to solve this would be to move the Beast meet and greet to somewhere that guests can be taken to once their meals are finished but they cannot access until dinner is over and they have given up their table. The waiters would then have a nice carrot to dangle in front of them to get their behinds moving.

I think since BoG is the only place serving alcohol in MK that it's going to always have trouble moving people along.
 

JenniferS

This is getting old fast, Dolores. Knock it off.
Premium Member
Now granted, none of our party of four were drinkers, nor did we order apps, but we were in and out of BOG last week in less than an hour.
4 steaks, 4 sodas, and 4 cupcakes - done.
 
Ya, but wouldn't it be courteous if TDO actually gave us more than one quality table service spot in the MK? So let me get this straight, they wanted an elaborate dining experience with free desserts and wine and beer service, but yet TDO expected 90 minutes in and out!?


Check it down as another TDO blunder.

How is that a blunder at all? You post is yet another example of why i think it should be mandatory that all americans take a class about the Hospitality industry in high school. If people learn how restuarants work they would not right inaccurate posts like yours...
 

SirLink

Well-Known Member
Think about eating in a steakhouse that might have great food but it's just normal decor...versus people eating in a place like the T-Rex or Hard Rock or Planet Hollywood (are they still around?) or wherever. People will take longer to eat burgers and apps in a Hard Rock type place than they would a full steak dinner in a steakhouse because it is not only visually stunning...but it might be a once in a lifetime event!

So I think most people will be staying 2 to 2.5 hours in BoG. Not 90 minutes. I am afraid that if my family wants to eat here we need to reserve a table in the first seating and be well aware that our fellow diners will be camping out at the table for a long time.

Very fancy restaurants that need to turn tables quickly have different tricks to get people to get up and leave when they are done with their meals. There's sometimes an invite to tour the kitchen or meet the chef...or to come to the bar at the manager's invitation for a round of drinks or coffee. That's just to get the people out of their seats and move them to a new location.

1)That first point is ridiculous, as a Britt when I go out to eat we socialise and enjoy each other company whether it be a gastro pub like The Feathers, or more of a upscale place - and I mean upscale, not Disney's 'good but not great' food.

2)Yes and that is perfectly valuable time frame when you have a destination which attracts tourists and locals alike to dine.

3)Most 'upscale' restaurants don't turn tables quickly because they have something Disney doesn't have the capability to judge the kitchen team and realise how many diners they can cope with and stage reservations with that information.

4)Its got nothing to do with alcohol, its more to do with the food in MK running the gambit from disgusting to swill. This is simply the best of the worst - and the fact there isn't a true new attraction that has opened in the FLE so this is the last thing they can experience.

I'll add this piece: DLP/TDR/HK serve alcohol a lot more freely than the MK and they don't have the same problems. I can buy a can of beer in Fantasyland in DLP its great.
 
1)That first point is ridiculous, as a Britt when I go out to eat we socialise and enjoy each other company whether it be a gastro pub like The Feathers, or more of a upscale place - and I mean upscale, not Disney's 'good but not great' food.

2)Yes and that is perfectly valuable time frame when you have a destination which attracts tourists and locals alike to dine.

3)Most 'upscale' restaurants don't turn tables quickly because they have something Disney doesn't have the capability to judge the kitchen team and realise how many diners they can cope with and stage reservations with that information.

4)Its got nothing to do with alcohol, its more to do with the food in MK running the gambit from disgusting to swill. This is simply the best of the worst - and the fact there isn't a true new attraction that has opened in the FLE so this is the last thing they can experience.

I'll add this piece: DLP/TDR/HK serve alcohol a lot more freely than the MK and they don't have the same problems. I can buy a can of beer in Fantasyland in DLP its great.

1. Not as rediculous as you would think. I have worked in the industry and she is partially correct.
2. Her time frame is correct.
3. Actually most upscale restaurants do exactly what Disney does. Especially with the growing base of services like Opentable.
4. In your opinion it is disgusting to swill. Funny how people never seem to understand that their opinion is not fact.
 
Ya, but wouldn't it be courteous if TDO actually gave us more than one quality table service spot in the MK? So let me get this straight, they wanted an elaborate dining experience with free desserts and wine and beer service, but yet TDO expected 90 minutes in and out!?


Check it down as another TDO blunder.
wow, what a quote there....When I worked at RFC, we had timers on the program we used as Hosts of the parties that were sat. They turned red when the average wait time for parties were reached based on how many in the group. basic rule of thumb being 2-6 people were generally 45-90 minutes, with an hour actually being the true average so it is not inconceivable for TDO to expect a 90 minute meal from guests. But coupling with the newness of the restaurant for not only the CM's but the guests as well, yeah sure. TBh, give it a bit and the times will go down. Like almost anything else.
 
Top Bottom