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Angry Disney Employee Fail - at Carousel of Progress
- Thread starter DanyQP
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BrightImagine
Well-Known Member
The castmember death was on America Sings at Disneyland.
To make myself feel better I have to assume that these people just have no clue how the building works.
To make myself feel better I have to assume that these people just have no clue how the building works.
imagineer boy
Well-Known Member
I wonder if its because they think the stage is moving around and not the theater.
Last time I rode CoP a couple of guys got up and left and the CM came on to tell them to sit down but they didn't listen. So the emergency stop was put on and we started watching our scene over again.
Expo_Seeker40
Well-Known Member
In NY and Disneyland, there were CM's in every theater, sitting on a seat in the corner of the theater ready to tell a guest to sit back down in their seat.
This wasn't the case when the attraction moved to FL, but I doubt the carousel stopped a lot back then. With more and more people suffering from technological ADD these days, most people can't sit through anything more than 4 minutes long and since the show isn't presented in S*****h, more people end up walking out.
The only way I see it working without a CM in every theater...and I bet this wouldn't fly, but....have all the theater doors automatically lock with a red light over them just before and during the time the theater rotates, and then have the light turn to green and the doors unlock if someone absolutely has to leave while the performance is going on.
This wasn't the case when the attraction moved to FL, but I doubt the carousel stopped a lot back then. With more and more people suffering from technological ADD these days, most people can't sit through anything more than 4 minutes long and since the show isn't presented in S*****h, more people end up walking out.
The only way I see it working without a CM in every theater...and I bet this wouldn't fly, but....have all the theater doors automatically lock with a red light over them just before and during the time the theater rotates, and then have the light turn to green and the doors unlock if someone absolutely has to leave while the performance is going on.
The Empress Lilly
Well-Known Member
People have actually died on CoP. It's a moving theater.
This reminds me of that bus I was on last summer. One family simply refused to listen to the driver's continued pleas to not run around while the bus was driving. Eventually we had to pull over, stay stopped, and only the threat of bringing in security to remove them from the bus made them comply.
This costed me twenty minutes of my life. Bunch of @&#$*.
Bless the patience of the CM in that video!
This reminds me of that bus I was on last summer. One family simply refused to listen to the driver's continued pleas to not run around while the bus was driving. Eventually we had to pull over, stay stopped, and only the threat of bringing in security to remove them from the bus made them comply.
This costed me twenty minutes of my life. Bunch of @&#$*.
Bless the patience of the CM in that video!
ChrisFL
Premium Member
Yes it did happen, and they made a breakaway wall now so it can't happen again.
ConstanceIrene
Member
This WDW fan is totally backing the CM!!:sohappy:
wdwfan22
Well-Known Member
The Cast Members handled this POORLY!! I would have gotten up and exited as well after minutes of the sit down crap. You don't continue to yell over and over to sit down. You can also tell they thought it was funny going back and forth from spanish to english instead of just going to the theater directly. This was bad show to other guests stuck in the theater's watching the same act over and over. How long would it have taken to just walk to the theater directly and remove those wanting to leave.
WDI 1998
Active Member
By law you cant lock the doors. There has to be a way for people to exit the theater in an emergency. A cast member in each theater would work but that gets expensive. It is a sad statment about guests that they can not maintain a reasonable amount of civility while in the parks. I do not think the cast member was out of line in the way he handled it. His tone was raised but he maintained a professional use of language.
Disney Villain
Member
The CM did exactly what they had to do. I am an attractions host at Hollywood Studios, and I could not even begin to tell you how many stories I have about guests not listening to anything. We are taught at Disney that safety always comes before show, or anything else. The safety of our guests and other cast members trumps anything else. These guests could have potentially been killed, and they continued to not listen several times.
You don't know how COP is run. The CM making the spiel could not just go into the theater, neither could the CM's in their other positions. It just doesn't work that way, and that's Disney's fault. Like others have pointed out, Disney should have a CM in the theater at all times, but that will never
happen. I assure you this CM wasn't trying to be funny, at all. They were doing their job the best way they could. They had to be responsible for the safety of these guests from some random place in COP, and that's Disney's fault.
I assure you these things happen several times a day, everyday at every attraction. Sometimes CM's can't be all smiles and rainbows, especially when it comes to guest safety. This cast member was doing their job. Any CM in his position would have handled the situation in a similar manner.
CDavid
Well-Known Member
You can't legally lock the doors on a moving ride, which effectively describes the Carousel? Plenty of places have emergency exits with something to the effect of "Push handle to sound alarm - door can be opened in 30 seconds".
One would hope that would discourage most people here (or delayed long enough to have to explain themselves to a CM, or maybe security, for tripping the fire alarm).
the-reason14
Well-Known Member
Highly annoying, but I can't say the CM was at fault. He was saying it in an annoying/aggressive tone but at least he said please. But if I was in the opening scene and had to sit through that for more then enough times, I would have probably left too.
WDW Vacationer
Active Member
Stupid guests. Stupid guests are why we can't have nice things.
wdwfan22
Well-Known Member
By speaking over and over again they did nothing for the safety of the Guests, they still exited as they wished. By speaking over and over again the Cast Member while may have followed protocol did nothing for the safety of the guests. Simple solution STOP the attraction and walk to the theater and let those exit that wish to exit. Simple as that. Again, YELLING OVER AND OVER did nothing for the safety of the guests
cookiee_munster
Well-Known Member
couldn't a lap bar system be installed? or new seating and lapbars?
i have a feeling that the reason this hasn't been dealt with sooner is because the ride may be on its way out? ive never been on it, but it really doesn't look that popular.
i have a feeling that the reason this hasn't been dealt with sooner is because the ride may be on its way out? ive never been on it, but it really doesn't look that popular.
Expo_Seeker40
Well-Known Member
The attraction can take in over 200 people every 4 minutes, rarely causing a line which leads to people thinking the ride isn't open or is not popular enough, added to the boring facade and being tucked in a corner of the park added to the fact Disney has barely promoted the ride to the general public and only to fan events like d23.
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