Originally posted by niteobsrvr
Over the last 2 years, Disney has shaved costs in non-revenue producing areas as much as they can. Many positions have been vacated due to attrition and have not been filled. Other positions have been eliminated due to changes in operating efficiency and procedural changes.
Two resorts are closed, Port Orleans French Quarter and the DIsney Institute. Also, Pop Century has had its opening delayed over two years.
The WDW resort is trying to get back to what it does best and that is entertain people in a family friendly and safe environment. To that end, they don't need to concentrate huge amounts of resources and effort on things that don't directly result in the entertainment of the guests. Unfortunately, this is not an easy or quick process. The company has had 32 years to let things grow to a point of being inefficient from a management and cost perspective.
As more of these inefficiencies are eliminated and Americans begin to visit WDW in droves like they did in the late 90's (all year roundm not just peak times), you will see the operating reductions that directly impact the guest go away.