OK, so I didn't start a new thread, but serious question I'd like opinions on:
Should George Kalogridis be fired over the child's death and what led up to it?
The questions I might have...remember all the 20% cuts in non-revenue generating locations. One of the places we know got hit was the recreation folks that do the resort activities like the marshmallows and the movies. So did they trim staff that might have been available to walk the beach and said something to the Dad about letting a toddler be so close to the water. Or was that something they never did. Second, the wildlife team, did they have any cutbacks that might have influenced the threshold of when Disney takes action or the timelines? (resort managers know that if they contact them, it takes a week for anyone to show up so who knows where the gator is, so what's the point. That type of thing)
Who is responsible for the signage? Usually, you hear stories of the lawyers making Disney do silly stuff because of possible liability. But that's mostly a California thing. Like I've wondered before, the State of Florida, due to different politics may not care as much as the State of California if people die. Is that something the wildlife team should have put forward as necessary, the lawyers, water management, etc.
Otherwise, I think there is a general lack of "big picture" awareness from many levels of management, in many parts of corporate America. Not exclusive to Disney. I'm guessing the gator problem never would have crossed his desk. It's not a profit metric, or a PR metric. It's the type of thing that high level people assume lower level people are taking care of, and don't give it a minutes thought. No executive would ever say they expected someone to cut or ignore safety concerns to meet a budget. But lower level people may think, "there hasn't been an issue in 30 years, why would there be an issue now." So it's an easy cut to make, or "to make it safer, will cost money I don't have in my budget right now, and it's probably just overkill anyway." Along the lines of communities that sell of their snow plows because they hadn't used them in 10 years, and then three years later gets hit with a big snowstorm and the citizenry pulls out their pitchforks. Or there is a general lack of appreciation for the necessity of "Institutional Knowledge." When someone is in a position for 20 years, I think in general, they know the rare and deep corners of their job in ways that people who move around every 3-5 years do not. Some industries people are paid a lot of money to consider the "predictable" freak accidents. Amusement park safety should be one of them. I have a feeling that 70's WDW was a lot better at handling the "what ifs" than current WDW.
Ultimately, the buck stops with him. Matt Ouimet / Greg Emmer put forth a very different set of expectations for the operation of the Disneyland Resort than Cynthia Harriss and Paul Pressler. I have no doubt that they actively sought out and opened the door for a different set of issues to cross their desks than their predecessors. What gets elevated, what gets squashed; the leader sets the tone. From what I know about Disney there are too many business folks making decisions based on metrics without awareness of the operational side. The difference between book smarts vs street smarts, so to speak. The thing is, it may even be a slightly better environment now for the obscure ops stuff to bubble up. One can only imagine what Meg would have done with some of the more obscure things operations should have a plan for. George has been around long enough, I would hope he would know the "rare and deep" corners exist and someone needs to check in on them from time to time. Even if he didn't know about this specific rare corner: gator safety.