EPCOT New Crêperie restaurant coming to Epcot's France Pavilion as part of Ratatouille expansion

[Lil Copter Cap]

Hearing that operations is a nightmare with only four stations (?) to make crepes for the outside window AND inside table service. Two set on dessert and two set for savory. Continual complaints by guests who are sitting inside on food delays and mishaps. (Guests are actively asking for the manager on duty and leaving as a result of not receiving their food in a timely manner.)

This tracks with that our waitress, who opened the location and has worked food service 20+ years, said in regards to high-level executives not listening to feedback from the opening team. The kitchen cannot operate as-is for a window AND sit-down establishment.

Rumor is they are looking to commit fully to the quick service window and just having the inside as indoor seating.

 

[MisterPenguin]

One source said that Ratatouille has a capacity of 2,200 PPH. That's at least two thousand people per hour moseying into that dead-end plaza (and having been there, I was impressed by it). That's *a lot* of people back there, so, it's no wonder that the only fast serve back there would be constantly jammed.

 

[UNCgolf]

Hearing that operations is a nightmare with only four stations (?) to make crepes for the outside window AND inside table service. Two set on dessert and two set for savory. Continual complaints by guests who are sitting inside on food delays and mishaps. (Guests are actively asking for the manager on duty and leaving as a result of not receiving their food in a timely manner.)

This tracks with that our waitress, who opened the location and has worked food service 20+ years, said in regards to high-level executives not listening to feedback from the opening team. The kitchen cannot operate as-is for a window AND sit-down establishment.

Rumor is they are looking to commit fully to the quick service window and just having the inside as indoor seating.

If this is true, I'm shocked by how poorly planned that is. It should have been obvious even before opening that that wasn't going to work.

 

[Animaniac93-98]

I guess they wanted to recreate the experience of trying to get food in Disneyland Paris.

 

[doctornick]

Rumor is they are looking to commit fully to the quick service window and just having the inside as indoor seating.

Is there a counter inside that could also be used as a quick serve line? Even if not, just operating as a quick serve using the outdoor window and having seating inside seems reasonable to me.

 

[Casper Gutman]

Does anyone in Disney upper management have any experience with how theme parks actually run, at the day-to-day, ground-level, guest-interface level? Not like Chapek, who might as well have been running a mall as a theme park for all the actual operational knowledge he seems to possess.

 

[Lil Copter Cap]

Is there a counter inside that could also be used as a quick serve line? Even if not, just operating as a quick serve using the outdoor window and having seating inside seems reasonable to me.

There isn’t to my knowledge. Having non-reservation indoor seating in World Showcase would be nice to have especially mid-summer.

 

[Touchdown]

There isn’t to my knowledge. Having non-reservation indoor seating in World Showcase would be nice to have especially mid-summer.

You act like it doesn’t exist, when it already does, in the same pavillion no less .

 

[networkpro]

There isn’t to my knowledge. Having non-reservation indoor seating in World Showcase would be nice to have especially mid-summer.

umm Les Halles ?

 

[Naplesgolfer]

Does anyone in Disney upper management have any experience with how theme parks actually run, at the day-to-day, ground-level, guest-interface level? Not like Chapek, who might as well have been running a mall as a theme park for all the actual operational knowledge he seems to possess.

This really sums up WDW today at all levels.

 

[Sandersfeld]

its a freaking picture folks,,,

 

[Goofy Ninja]

The Craperie is put to shame by Universal's crepes. The ones at Disney feel too thin, you'd figure they'd know how to make them by now. They've had a walkup for years.

 

[ImperfectPixie]

The Craperie is put to shame by Universal's crepes. The ones at Disney feel too thin, you'd figure they'd know how to make them by now. They've had a walkup for years.

Crepes are SUPPOSED to be super thin. The batter is supposed to be just slightly thicker than milk and the crepe pan dipped into it, ensuring that thinness.

 

[Disney Analyst]

Crepes are SUPPOSED to be super thin. The batter is supposed to be just slightly thicker than milk and the crepe pan dipped into it, ensuring that thinness.

Yeah, thin is the point

 

[ToTBellHop]

The Craperie is put to shame by Universal's crepes. The ones at Disney feel too thin, you'd figure they'd know how to make them by now. They've had a walkup for years.

Those pancakes at Universal are good pancakes. They aren’t crepes.

 

[Goofy Ninja]

Crepes are SUPPOSED to be super thin. The batter is supposed to be just slightly thicker than milk and the crepe pan dipped into it, ensuring that thinness.

Those pancakes at Universal are good pancakes. They aren’t crepes.

LOL, I know they are supposed to be thin, but they went too far with it. It's like eating cheap thin paper. There is no flavor at all.

 

[ToTBellHop]

LOL, I know they are supposed to be thin, but they went too far with it. It's like eating cheap thin paper. There is no flavor at all.

I recommend IHOP. I bet there is a chocolate cherry Valentines special!

 

[Goofy Ninja]

I recommend IHOP.

I recommend Universal's Crepes. If you want to eat more than paper.

 

[Centauri Space Station]

LOL, I know they are supposed to be thin, but they went too far with it. It's like eating cheap thin paper. There is no flavor at all.

They taste nothing like paper to me but to each their own

 

[Richie248]

Excited to finally try this place next month. The Prix Fixe menu seems like a decent value.