800 number is no more?

[DougK]

I had to make a change to our upcoming December reservation (first time going during the Christmas season, can't wait!) and I got a recording when I dialed 1-800-828-0228.

The voice says "you have reached an inactive number, if you wish to speak to an agent at the Walt Disney Travel Company please call 407-828-8101...".

This male voice is the same person who answers the non toll-free calls, so obviously Disney has discontinued this number knowingly. Has anyone else come across this? Is there another toll-free number that can be used for dining and hotel reservations?

I am not making a major complaint here because in the big scheme of things the long distance phone calls don't cost that much, but I hate to pay for being on hold (which happens often of course) plus it seems like it is just another cutback by the company. Since they raise prices every year you would think they could continue to give the same services too.

 

[gatordoc]

Yup, tried it last night, and it is gone. These numbers have disappeared from time to time over the years - hopefully someone will pop up with another one sometime soon.

 

[maelstrom]

This number still works: 1-877-939-3732.

 

[Wilt Dasney]

So they try to redirect you to a local number instead of another toll-free number, even though other toll-free numbers exist. Excellent.

 

[DisneySaint]

Don't most cell phone providers have free long distance now, anyways?

 

[bayoutinkbelle]

I discovered the same thing last Saturday. It slipped my mind until I saw this thread.

Thanks for the alternative number, maelstrom!

 

[DougK]

Thanks very much for the other toll-free number Maelstrom!

 

[DougK]

Don't most cell phone providers have free long distance now, anyways?

I do not have free long distance.

Believe it or not, there are still some people without cell phones too.

 

[unkadug]

I wonder what would happen if you called them collect? :lookaroun

 

[Wilt Dasney]

I wonder what would happen if you called them collect? :lookaroun

I think we have a volunteer!

 

[amykissangel]

But don't 877 numbers still cost something?

 

[Master Yoda]

But don't 877 numbers still cost something?

No. 888, 877 and 866 extensions are all toll free. The 3 extensions were added when the US essentially ran out of available 800 numbers.

 

[unkadug]

I use this link at work all the time.

It list all area codes and the regions covered:

http://www.bennetyee.org/ucsd-pages/area.html

 

[DznyGrlSD]

So they try to redirect you to a local number instead of another toll-free number, even though other toll-free numbers exist. Excellent.

Incoming calls on a toll-free number add up quickly. I'd rather have to dial a long distance number to Disney than to have my room/ticket/food prices go up.

 

[Duchesse]

Incoming calls on a toll-free number add up quickly. I'd rather have to dial a long distance number to Disney than to have my room/ticket/food prices go up.

Unfortunately, you're going to pay the long distance and your room, ticket and food prices will go up. Its the Disney way.

 

[Victoria]

Until this thread I never knew Disney had a toll-free number. :lol: I have always used 1-407-W-DISNEY when I call them. :shrug: The free long distance on my cell phone covers it so it has never really bothered me. :lol:

 

[WDWRLD]

As Disney has said before...there are no toll free numbers to Disney.



But I too noticed about a month now the one had stopped working as it has done before so dont erase it from your speed dial just yet.

 

[kiawahman]

is there anyone who actually doesn't get free long distance anymore?