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    Eddie Sotto's take on the current state of the parks (Part II)

    Actually, he didn't win $8,000 in damages because of the excessive wait for evacuation from the attraction. Of the $8,000, $4,000 of the award was statutory damages - an amount established by statute - for a first aid station that wasn't fully handicapped accessible (IIRC, there was an issue...
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    Higher cost of Value? (All-Star Movies)

    This sort of thing is going to continue to happen, more and more frequently, particularly with regard to discounts. It's about capacity control and resource balancing, so that discounts have a larger purpose than simply pulling guests on-property. Discounts are being used to drive capacity at...
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    Jedi Training Academy

    I've got two Star Wars-loving kids who are really excited to do JTA in September. Our complication is that this trip is being made possible by a work conference that I have in Downtown Disney. DW will be bringing the kids to DHS in the morning, and then I'll join them at the park around dinner...
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    special request during online check in not working?

    You presume that Disney's goal is to assist guests with special requests for rooms. It's not. What they want to do is to minimize the time/cost that goes into assigning rooms. So they allow a limited range of special requests via checkbox - pretty much all things that are actually independent of...
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