It is all just indicative of the way this country is now. People are not trained properly because it cost to much money, plus it apparently isn't necessary when you can make up things as one goes along. All of the hinges on having people that don't know any better.
I've been having trouble with my windshield wipers on my car. They don't clear off the windshield properly and just shudder across the windshield in the rain. The harder it rains the worse it gets. On top of being dangerous because my vision is compromised, the noise that it makes can drive a person insane. Frankly it is a short trip for me these days, but I have owned enough vehicles and worked on enough vehicles to know that is not what is supposed to be happening. I've had the car for a year and got it new. It has done this since shortly after I got it.
I have taken it back three times now and this is what I get for a response. "That is the way the wipers are designed. They are low profile wipers and there is nothing we can do about it. We can replace the blades, but they are all the same. You can buy after market ones (not cheap) but that would be at your expense." I told them that I was going to do exactly that and since apparently VW doesn't stand by its product and allows a safety issue to continue, they will have sold me that last VW I will ever get. I also told them that I hoped that the cost of those blades were worth the loss of a sale and that I was going to tell everyone I know, in person or social media, that same thing. I hate being told that something I know is wrong is "the way it is supposed to be" I commented that they should find the engineer that designed those things and the agent that made the decision to use them and fire them both.
I almost never do that with anyone, but I hate being treated like a fool and lied too. Their only other recommendation other then getting new ones at my expense was that I should use windex and a rag and clean the blades off once a week to get rid of the built up oils and dirt. Who the hell wants to have to do that every week to fix something that shouldn't be happening to begin with. Besides I have tried that and it doesn't work at all. OK, rant done!
Our society no longer takes responsibility for anything and has absolutely no problem lying to your face about it. How did we get here?
