Gabe1
Ivory Tower Squabble EST 2011. WINDMILL SURVIVOR
I kept having to log in again and again. It was completely frustrating. I did Crystal Palace first, since I wanted the 8:00 slot. So I got that one and moved on to BOG. But it gave me a server error and I had to go back and log in again because it wouldn't go back to the "find a table" thing. So I log in, get through to the end, and it says "Congratulations! You have a reservation " yada yada...but the confirmation number field was empty. I had started an email to myself where I could just copy and paste all the confirmation numbers to print off so I would have both a paper and electronic copy. So, I thought it would have recorded the confirmation in My Disney Experience, since it said I had the reservation. I moved on to the next couple of reservations. I made about 3 and it kept giving me server errors again and when I had to log in, I decided to check on the ones I had in MDE and sure enough, BOG was missing, so I had to go back and do that one AGAIN. Akershus took me something like 8 tries....I finally moved on to 1900 Park fare, it kicked me out, I logged back in, got the reservation and then went back to Akershus and it FINALLY got me to the card confirmation. All in all, it took me an hour and a quarter to get all the ADRs done, but I got all the ones I wanted. We'll have to cancel one, as I made one for Whispering Canyon at 7:15 pm, which I thought was really late, but they didn't have any for 6...it said no times available, so I took the earliest one it gave me for dinner. So then when I finished, I was looking at it and thinking by the time we order and get our food, it's going to be REALLY late for the kids. But I read somewhere that you can't reserve within 2 hours of another reservation, so I went back and searched specifically for 5:00 and it gave me 5:15, which is way better, I think. So I have 2 for Whispering Canyon and I'll talk it over with hubby to decide which one we want to keep. Crazy!! I was already busy when the kids got home from school, so I'm sitting there frazzled and yelling at the screen when I got an error. DD came and sat by me and cheered every time one finally went through and gave us a confirmation number...the no confirmation number thing happened 3 times. So she's sitting there crossing her fingers and saying "Please work....please work..." and then when it did she'd shout "YES!!" DS, on the other hand sat at the food of the bed saying "This is taking so long....this is taking so long...this is taking so long"....pretty much chanting it. I finally sent him downstairs until I was done. Not the most fun experience of my life, but I survived, with all reservations in tact!
Oy. Beyond frustrating.
We did hours of trying to get our magic bands linked in 2014. Tech services were no help. Finally another call to Tech and a CM with brain cells knew exactly what the issue was and fixed it all in like 5 minutes. Thankful for him but amazed at how many clueless CMs were in that department. Didn't blame them, thinking they got feed to the wolves with very little training on a system that had so many bugs and glitches.