captainkidd
Well-Known Member
Resort reservations. Disney makes it so easy to call, make payments, change the reservation around, etc. I'm going through the same crap with Universal/Loews that I always do. Loews only allows you to make 1 nights deposit when you book. If you want to pay any more before arrival, you need to fill out a CC authorization form, make a copy of your license, plus the front and back of your credit card, and fax it over to them. Pain enough, right? My bank limits my card to $1,500 a day, so I have to call them to allow for a 1 day authorization. I did all that this morning, then get an email from Loews tonight telling me to make a lighter copy of my credit card and re-fax it to them. Besides being a complete pain in the butt, I've stayed at the Universal Resorts about 8 times, and always use the same credit card.
Why they don't make this easier for the customer is beyond me.
Why they don't make this easier for the customer is beyond me.