It may only seem like a small problem to you all unless you get a bit of background info. My mum had always wanted to take my little brother to A disney park on his 4th birthday..so he would be old enough to remember it and we could do special things like character dinings with birthday cakes that he would remember and appreciate, she's been talking about this for the past two years. We started planning our flifhgts to WDW last year and then about a month before we were planning to book we hit quite a major financial crisis...meanin no disney visit at all let alone all the way to florida. that happened in May, we had to see our hosue in florida and basically change our lifestyle all together. The thing that upset my mum the most was she thought the lil one would miss out on things us older siblings had done. I started saving all my wages from my part-time job and decided that even if I could just take him to the rainforest cafe up london or something for his birthday then I would and my family wouldn't have to worry about paying for it. I then changed jobs and got a job at the Disney Store and worked out that using various benefits I would be able to save enough money to take the fmaily to Disneyland Paris for his birthday. I rang almost every day checking out different discounts etc and the people were really helpful. I then literally scarped togetehr all my money and told my mum that i had booked it and it took about 2 days to convince her I wasn't lying.
We got to Disneyland and I had budgeted the exact money I had been told for entrance tickets when we got to guest relations I was told that the tickets were roughly twice what I had been previosuly told (on several occasions) this literally meant we couldnt go in the park, or could go in and not eat for two days! I explained to the woman that I had been given a different quote form special reservations, she then decided that shout at me about wasting her time i was either paying the price or getting out. I asked to speak to her supervisor she said no he will say the same thing I said I would like to speak to him anyway and she then told me I am the supervisor...CONFUSED?!?! I said I was not leaving until I had spoken to him (by this time we had been there about 45 minutes, both my younger birthday brother! and my brohter with cerebral palsy were gettign extremely impatient!) She then rung special reservations and said I am not speaking to them, put the phone under the eindow and told me to move to the side. I spoke to special resevartions they explained there had been a problme on their part but they would rectify the situation if I pased the phone back to the guest relations member, I turned round to give it to her and she then shut the window, pretty much in my face and pulled down the ferme (closed) sign, withme left holding the phone...by this point I was getting angry and cold after it being about an hour and 15 mintes. I pulled the window back up and asked where had she gone...apperently she was on her break. I then found her supervisor (thats right the one that didnt exist) who then gave me tickets priced higher then i had expected but lower then she had said. This meant we couldn't do some of the things we had planned to do and none of us brought souviners (?) as we had no money to. It did ruin the holiday for me, not the rest of the family, becuase it had taken so much effort and planning and she was so rude that it just put a downer on my day and I want to ensure that this doesnt happen to anyone else who doesn't deserve it!
So yeah! an extremely long story..If you're still reading thanks!, I am sorry to bore you..I understand it may seem trivial to you but It wasn't too me.
Thanks and Seasons Greetings!!!!
Kyles xx
