You've been waiting under the menu for 10 mins, could you not have decided then?

[G00fyDad]

Here's the thing that we need to remember. Yes, you're on vacation. Yes, you want to relax. Does that give you the right to act inconsiderate? No. Get in line and figure out what you want, then you can start gibber jabbering with your party, looking at your phone, staring off into nothing, etc. That way when you get to the CM you don't say "Um, let me see...... I....... want........ Hmm, I don't know yet......" No. You don't have to move at the speed of lightening, but have some common human decency and figure out what you want before you get to the CM that takes your order.

 

[xdan0920]

My only pet peeve related to that is people trying to give me a hint on what they want me to do by talking loudly to someone else.... In your situation I can guarantee that while I would normally have known exactly what I wanted before I even entered the queue, just to be nice I would ask lots of questions about the food and how good it, why I might even just tell the cast member that it was wonderful day and ask them where they were from... all to annoy the person that thought they could manipulate me with a not so subtle hint...

So be warned, trying to manipulate someone could result in the opposite effect you are hoping for. You might be better off just trying to be happy.

Or, you could not be a childish, inconsiderate PITA.

Its really a matter of some people don't see the need to rush things when they are on vacation. I spend the time during a normal work day rushing like mad, when I'm on vacation I'm not going to worry about time, not my time or your time... so take a moment to relax and remember your on a vacation so chill a little... otherwise why did you even bother to go on vacation in the first place.

Yeah. So relaxing to be stuck behind an infant in an adults body who refuses to integrate with society. You're the guy who goes into pizza planet and asks, "so, you guys have pizza here?"

 

[G00fyDad]

Or, you could not be a childish, inconsiderate PITA.



Yeah. So relaxing to be stuck behind an infant in an adults body who refuses to integrate with society. You're the guy who goes into pizza planet and asks, "so, you guys have pizza here?"

When I see people doing this kind of thing I will politely ask them to make their order. If they refuse, or get mad about it I step around them to make my order and tell them that they can step to the side to discuss life with the staff because the rest of the world, or at least 30 other people behind them, would like to place their order. People have absolutely lost their minds in this country. It started in the 80's with some idiotic psychologist who convinced parents that they would destroy any real chance at life for their children if they disciplined them. Instead, they were sold on the idea that they could have an adult conversation with a 10 year old to deconstruct the negative behaviors, and build a positive foundation for growth. This is the attitude that has spawned people like him. "I don't care what decent society desires. I do what I want, and you can all like it!" Although, let him be in a line behind someone taking their sweet time on purpose and see how mad he gets.

 

[Gomer]

When I see people doing this kind of thing I will politely ask them to make their order. If they refuse, or get mad about it I step around them to make my order and tell them that they can step to the side to discuss life with the staff because the rest of the world, or at least 30 other people behind them, would like to place their order. People have absolutely lost their minds in this country. It started in the 80's with some idiotic psychologist who convinced parents that they would destroy any real chance at life for their children if they disciplined them. Instead, they were sold on the idea that they could have an adult conversation with a 10 year old to deconstruct the negative behaviors, and build a positive foundation for growth. This is the attitude that has spawned people like him. "I don't care what decent society desires. I do what I want, and you can all like it!" Although, let him be in a line behind someone taking their sweet time on purpose and see how mad he gets.

I don’t agree with his attitude that people have a right to take their time. But I do think the poster has a valid point in that getting upset about it isn’t necessarily the answer. What is it doing for anyone to get so upset about it. It won’t change people’s bad behavior.

Maybe it’s just me, but I try not to let other’s behavior anger me in WDW. Its not worth the trouble. Some people are obnoxious. Some are entitled. Some others are angry or passive aggressive and like to complain about how much others are bothering them.

I go out of my way to not impact other’s vacations negatively, because I wouldn’t want it done to me. But I’m not going to get bent out of shape if someone else’s behavior doesn’t meet my standards. All that does is eat into my own enjoyment of my vacation. If someone takes too long in front of me, I try to laugh it off. Because in the end, it’s really just an extra minute or 2 and then I can move on with my day.

 

[G00fyDad]

I don’t agree with his attitude that people have a right to take their time. But I do think the poster has a valid point in that getting upset about it isn’t necessarily the answer. What is it doing for anyone to get so upset about it. It won’t change people’s bad behavior.

Maybe it’s just me, but I try not to let other’s behavior anger me in WDW. Its not worth the trouble. Some people are obnoxious. Some are entitled. Some others are angry or passive aggressive and like to complain about how much others are bothering them.

I go out of my way to not impact other’s vacations negatively, because I wouldn’t want it done to me. But I’m not going to get bent out of shape if someone else’s behavior doesn’t meet my standards. All that does is eat into my own enjoyment of my vacation. If someone takes too long in front of me, I try to laugh it off. Because in the end, it’s really just an extra minute or 2 and then I can move on with my day.

You may have misunderstood my intent. (maybe because of the emoticons I used...) I don't get angry. I'm on vacation. I politely ask them to make their order. If they refuse, then I politely step around them. If they get bent about it then that is their issue, and not mine. I'd be angry if I just stood there and took the inconsiderate behavior and said nothing. That would be what would make me mad. I'm happy as a unicorn eating sugar passing rose scented gas. The person I step around usually gets irate, but to be honest I have only had to do this twice. Once at Casey's Corner, and once at Flame Tree BBQ. Both times the people I stepped around would be losing their minds. But I did politely ask them to make their order because "half the park" is in line behind them waiting while they argue about what they want, or (God help me, the woman at Flame Tree BBQ) were on their phone updating Facebook. I was nothing but a calm, collected, polite, and nice person when I asked them both to make their order. So was the CM who also asked. The people refused, so I stepped around them.

 

[Gomer]

You may have misunderstood my intent. (maybe because of the emoticons I used...) I don't get angry. I'm on vacation. I politely ask them to make their order. If they refuse, then I politely step around them. If they get bent about it then that is their issue, and not mine. I'd be angry if I just stood there and took the inconsiderate behavior and said nothing. That would be what would make me mad. I'm happy as a unicorn eating sugar passing rose scented gas. The person I step around usually gets irate, but to be honest I have only had to do this twice. Once at Casey's Corner, and once at Flame Tree BBQ. Both times the people I stepped around would be losing their minds. But I did politely ask them to make their order because "half the park" is in line behind them waiting while they argue about what they want, or (God help me, the woman at Flame Tree BBQ) were on their phone updating Facebook. I was nothing but a calm, collected, polite, and nice person when I asked them both to make their order. So was the CM who also asked. The people refused, so I stepped around them.

If they get bent out of shape, it’s not just their issue but also those behind them. And I guess that is my point. If I am the person behind you in line, an altercation, a ranting angry guest who just got passed, or the person who makes passive aggressive comments to the person in front of them ends up negatively impacting my experience as much, if not more, than the original offense.

It’s your right to call them out if you feel it’s necessary, but that act can be just as impactful on other guests as the person taking their sweet ol time oblivious to the needs of anyone behind them. Maybe not as much in your case as you are being polite about it. Which improves the situation greatly. But more times than I can count, I’ve been in the situation where someone is being stupid and oblivious, but the person behind them gets downright nasty about it. That nastiness and negativity is far more disturbing to me.

Again, not saying that is you. But if I could rid WDW of either nasty or inconsiderate people. I’d much rather deal with the inconsiderate people and get rid of all that anger. I can laugh at the oblivious. It’s tough to laugh at someone who is berating another person in the park, whether they deserve it or not.

 

[G00fyDad]

If they get bent out of shape, it’s not just their issue but also those behind them. And I guess that is my point. If I am the person behind you in line, an altercation, a ranting angry guest who just got passed, or the person who makes passive aggressive comments to the person in front of them ends up negatively impacting my experience as much, if not more, than the original offense.

It’s your right to call them out if you feel it’s necessary, but that act can be just as impactful on other guests as the person taking their sweet ol time oblivious to the needs of anyone behind them. Maybe not as much in your case as you are being polite about it. Which improves the situation greatly. But more times than I can count, I’ve been in the situation where someone is being stupid and oblivious, but the person behind them gets downright nasty about it. That nastiness and negativity is far more disturbing to me.

Again, not saying that is you. But if I could rid WDW of either nasty or inconsiderate people. I’d much rather deal with the inconsiderate people and get rid of all that anger. I can laugh at the oblivious. It’s tough to laugh at someone who is berating another person in the park, whether they deserve it or not.

But I doubt that your experience is going to be any better by waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting behind someone who doesn't seem to care about those around them. In the end I suppose it comes down to one of two scenarios. 1 - I go around the person making them mad, and you get to listen to a person losing their mind, but that person now understands the issue and moves along faster. 2 - I wait behind them with you and don't say a word and we all get to wait forever as that person keeps being an idiot. I choose option 1. Both times I have done this the person gets upset, and starts impotently griping, but the line ends up moving along now that they understand that people aren't going to just take it.

Keep in mind that I don't always do this because it is not always someone inconsiderate holding up the line. Sometimes (more often than not) it is a parent dealing with a tired and irritable child. I've been there and understand their issue. I will patiently wait for them to get the situation under control and make their order. The ones that burn me up are the ones that cannot seem to figure out what they want even though they have been standing in line for 10 minutes and have yet to look at the menu, or the ones (no offense ladies) like the girl at Flame Tree BBQ that couldn't be bothered to make their order until they were finished updating Facebook, or posting a selfie on Instagram.

 

[SagamoreBeach]

So here's that John Pinette comedy bit I mentioned earlier..."Get Out of the Line!"
PERFECT for this thread - just too funny.

Oh boy...not a good idea to watch this at work... I was sitting at my desk laughing so hard with tears running down my face. Too funny!
Thank you for posting this.
-T

 

[Minthorne]

It's why I'm easy - easy like Sunday morning....

 

[thomas998]

Yes I'm pretty certain that the person working there knows this, but it's good of you to patronise them by telling them on here anyhow. I believe the poster who works there probably has a better understanding of customer service than yourself though. They see long lines developing fueled no doubt by people taking their time deciding what they want at the last second rather than looking and deciding whilst queuing. They see tired, thirsty and hungry people waiting longer and do their best to try to make that wait a little less. They probably think wouldn't it be nice if this family could spend less time waiting in here and more time enjoying the attractions in this possibly once in a life time vacation?

Or maybe next time you're kept waiting in line for a ride by a cm who seems extremely slow or meet a rude one you'll just think to yourself "That's ok why should he bother, he gets paid regardless of how quickly he does his job"

You know consulting groups have done studies on lines and surprising to everyone, a very short fast moving line doesn't generate as much revenue as a slower one. When people are forced to wait longer they tend to end up ordering more than if they are going through a rapid fire line.

 

[Gomer]

But I doubt that your experience is going to be any better by waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting behind someone who doesn't seem to care about those around them. In the end I suppose it comes down to one of two scenarios. 1 - I go around the person making them mad, and you get to listen to a person losing their mind, but that person now understands the issue and moves along faster. 2 - I wait behind them with you and don't say a word and we all get to wait forever as that person keeps being an idiot. I choose option 1. Both times I have done this the person gets upset, and starts impotently griping, but the line ends up moving along now that they understand that people aren't going to just take it.

Keep in mind that I don't always do this because it is not always someone inconsiderate holding up the line. Sometimes (more often than not) it is a parent dealing with a tired and irritable child. I've been there and understand their issue. I will patiently wait for them to get the situation under control and make their order. The ones that burn me up are the ones that cannot seem to figure out what they want even though they have been standing in line for 10 minutes and have yet to look at the menu, or the ones (no offense ladies) like the girl at Flame Tree BBQ that couldn't be bothered to make their order until they were finished updating Facebook, or posting a selfie on Instagram.

I guess it’s just a matter of preference. In both your examples, you are absolutely right in that those people were being blatantly inconsiderate. And it is different than someone dealing with an indecisive child. But either way, I’d rather wait 10 minutes on line watching them decide whether to get cheese on their burger than listen to 2 minutes of an altercation. To me one is a mild annoyance whereas the other can significantly bring down my experience.

At the same time, that is how I tour the parks in general. I try to never be in a rush and never attack rides commando style. I can see how if you are emphasizing efficiency in your time management in the park, the waiting may be of bigger impact to you. But to those like me, someone attempting to fix the problem by addressing it directly, may inadvertently cause their own disruption of equal impact.

Which is why, to bring it back to where my point started, I try to not let people get to me in the parks. No matter what you do, you are going to some people off. I bet I’ve ed people off behind me before by not confronting that person in line the way you would. But in the end you can’t control the behavior of others, so I try to ignore it.

 

[jaklgreen]

You know consulting groups have done studies on lines and surprising to everyone, a very short fast moving line doesn't generate as much revenue as a slower one. When people are forced to wait longer they tend to end up ordering more than if they are going through a rapid fire line.

10 years taking orders at the same place gives me a bit of experience with this. I don't agree that people who wait longer order more, in fact I have seen the opposite. They have waited so long that they are running out of time on their lunch break and either just get a sandwich to go(which costs more money for the company to pack it up in the to go containers) or they leave the line and do not order at all. Maybe in a vacation scenario that may be true but an every day restaurant this is totally not the case. Like I said, I try to keep the line moving but no matter how polite I am, the customer seems to get mad. It has actually been more helpful when the people that are standing around them make a comment to them about moving it along. If it comes from the workers it comes off as pushy but if they hear it from other customers then they stop and think that they must be annoying others. I am also amazed at the amount of people that have a very hard time just ordering a sandwich. (you know who you are), if ordering food "on the spot" stresses you out so much then make a game plan and figure it out ahead of time so it is not so stressful when it is your time to order.

 

[mergatroid]

You know consulting groups have done studies on lines and surprising to everyone, a very short fast moving line doesn't generate as much revenue as a slower one. When people are forced to wait longer they tend to end up ordering more than if they are going through a rapid fire line.

An interesting point of view from you there, do you work for Disney by chance? The reason I ask is you seem to be mistaking what most guests see as 'good customer service' with some kind of formula to possibly increase profits at the customer's expense!

"Let's not keep the line moving folks, it's much better that people are forced to wait and get annoyed by inconsiderate people as they then spend more money and make Disney extra bucks"

I''m really pleased that you don't mind waiting and during your entire stay nothing bothers you, that's a great way to live your life and congratulations. Likewise some people think that discussing ways to improve a situation can make that situation better for everyone rather than the philosophy of just ignore everything and chill. Strangely though you seem to ignore what you preach. You stated that if the person behind you (me) said anything to hint that it's better to know what you want by the time you reached the cashier that you'd take longer deliberately. For somebody who doesn't let things worry you or upset you when you're in Disney, you have a strange way of showing that as you alter your behaviour to that of a spoiled child in response to something somebody says. Way to go showing nothing bothers you

 

[4disneylovers]

Everyone one is entitled to their opinion. I truly believe that. This thread was very fun and light hearted and made me laugh until someone made a few silly comments. It is possible this was done just to play with us and upset the thread. Hopefully we get back to a thread that can make us laugh again.

 

[Wrangler-Rick]

My son was young once and indecisive. If we were in line and he still hadn't made up his mind when we got to the counter, we would just ask the folks behind us to go ahead and order. It's not hard. It's just being respectful of others. Seems like we're lacking that repect for others these days....

 

[mergatroid]

Everyone one is entitled to their opinion. I truly believe that. This thread was very fun and light hearted and made me laugh until someone made a few silly comments. It is possible this was done just to play with us and upset the thread. Hopefully we get back to a thread that can make us laugh again.

Agreed. I suggest we turn our anger to that other despicable breed that is the guest who feeds the birds from their outside table. They should fit water squirters near them plumbed directly into the mens toilets and when guests feed them whoosh, take that with your burger! Failing that we could organise a vigilante gang with burning torches around the outside tables to hand out a bit of mob justice to the 'bird feeders'. Come on folks, we must stand up and be counted against restaurant abusers.

Who is with me?

 

[G00fyDad]

Agreed. I suggest we turn our anger to that other despicable breed that is the guest who feeds the birds from their outside table. They should fit water squirters near them plumbed directly into the mens toilets and when guests feed them whoosh, take that with your burger! Failing that we could organise a vigilante gang with burning torches around the outside tables to hand out a bit of mob justice to the 'bird feeders'. Come on folks, we must stand up and be counted against restaurant abusers.

Who is with me?

I know you were speaking in jest, but I once watched several teenage girls tossing food under the table of an unsuspecting older couple who could not understand why dozens of ducks were swarming their table.

 

[mergatroid]

I know you were speaking in jest, but I once watched several teenage girls tossing food under the table of an unsuspecting older couple who could not understand why dozens of ducks were swarming their table.

Yep it happens. About 2 weeks back in world showcase I had a duck trying to intimidate me. Proper little hard beggar he was too, giving me an evil look and trying to stare me out as I sat eating a shaved ice thingie from Japan. I'm glad it didn't come to blows as I'm convinced he was a 'handy' little fellow

 

[G00fyDad]

Look anything like him?

 

[mergatroid]

Right we fly over on Wednesday from the UK this week and we'll be rocking up to Disney Studios for gate opening on Thursday morning. I've been doing some thinking in advance this year on how to tackle the problem folk who hold me up by only looking at the choices above them when they reach the CM taking the order at the food places.

A particular issue is those who don't speak English. Don't get me wrong I have no problem with them not learning English, it's just difficult for me to admonish them as they don't know what I'm talking about due to the language barrier. Being a resourceful sort of chap though I'm thinking of using our good friend google translate to help me first translate and then print off some cards with my thoughts written in their own language, clever hey

So I've typed in

You've been waiting under the menu for 10 mins, could you not have decided then?

I was then deciding what nationalities we see the most or may see and have translated to Portuguese for our Brazilian friends

Você estava esperando sob o menu para 10 minutos , poderia você ainda não decidiu então?

Spanish for our friends from Mexico
Usted ha estado esperando en el menú por 10 minutos, ¿podría usted no ha decidido entonces?

And Japanese for our buddies from Japan
あなたは、10分間のメニューの下で待っていたあなたがして決めたことができませんでしたか？

Now I think that should help alleviate any future problems by educating at source. I mean come on folks, what could possibly go wrong?