WOW - What a week at WDW

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Disneylover69

Active Member
Chi84 said:
I can see why the manager may have been a bit confused then. If you wanted to leave 25%, you could have just added to the tip.

He was probably trying to explain that you that the 18% didn’t have to be the complete gratuity if you obviously wanted to add more.
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OP was aware of that. It sounds like the manager tried to claim that it was like a delivery charge similar to how dominos says the driver doesn’t get that amount so wanted OP to tip 20% on top of the 18% that is automatically done. Also the waiter gets 100% of that 18% gratuity and it can not be split legally.
 
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Disneylover69

Active Member
Chi84 said:
It’s customary in this country. Many servers do not work steady hours or are “cut” when restaurants are not busy. They aren’t to blame for the system.
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I don’t think that applies to Disney servers at one of the most overpriced restaurants in Disney world. One that has one of the highest complaints of people being rushed out of
 
Chi84

Chi84

Premium Member
Disneylover69 said:
OP was aware of that. It sounds like the manager tried to claim that it was like a delivery charge similar to how dominos says the driver doesn’t get that amount so wanted OP to tip 20% on top of the 18% that is automatically done. Also the waiter gets 100% of that 18% gratuity and it can not be split legally.
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I doubt the manager wanted him to tip 20% on top of the 18%. The OP said he tips 25% so the manager was probably wondering what he was doing there.
 
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Disneylover69

Active Member
castlecake2.0 said:
If an attraction experiences downtime your LL becomes a multi experience pass to use at other attractions. It generates automatically or you can ask an attractions host for additional assistance.

As for gratuity it’s for parties of 6 or more no matter the age. Since there is no cost for infants to dine you are only paying the 18% for the rest of the party. So 5 adults + 1 infant would be the same amount of grat as just 5 adults. The gratuity is a service charge that 100% goes to the server’s pay check, where as a tip is payed out to the server the day of.
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Yea exactly so the server likes it more, the management is the one who doesn’t. Maybe they should update their own policies then
 
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Disneylover69

Active Member
Chi84 said:
I doubt the manager wanted him to tip 20% on top of the 18%. The OP said he tips 25% so the manager was probably wondering what he was doing there.
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Yes but the manager didn’t know that OP normally tips 25% before they made that statement. Vast majority of people don’t tip 25% for normal service and they shouldn’t. 20% is already a very high percentage. We don’t need more tip creep. The amount of the tip already is adjusted for inflation since it goes up based on the food costs going up.
 
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Disneylover69

Active Member
Chi84 said:
See, that's the thing. If the OP had just added the amount to bring his tip up to his usual 25%, the manager would never have gotten involved.
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but that would have justified that manager to do the same in the future when the vasttttt majority of people don’t leave 25%. OP should also stop leaving 25% tip for normal service and reserve it for truly outstanding service.

Thus OP should not have done anything to encourage or reward the manager for his antisocial behavior
 
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Disneylover69

Active Member
DW Aficionado said:
Hi everyone -

We've been going to WDW yearly for the past 25 years and I don't look forward to telling you our experiences this last week:
  1. We stayed at the POP Century, and in our room had very little water pressure, making it almost impossible to rinse my wife's hair. We reached out to maintenance, although they agreed, they could not fix.
  2. At the MK, we had purchased LL for the evening, for Tianna's and Haunted Mansion. But they were both broken down for the night. No refunds, no nothing.
  3. The Beauty and the Beast gift shop was closed. hours are between 12 noon and 6pm. Really, shouldn't everything be open when the park is open?
  4. Gaston's closes at 7pm, so an evening snack was out of the question.
  5. We were on the food plan, 5 adults, one 6-month old baby. He was counted as an adult when it came to table count, putting as at the 6 person mandatory 18% gratuity
    1. Get this, we were told by Ohana management that the 18% gratuity is not the tip, and that we should tip the waiter separately, since he/she does not get any of the gratuity.
It used to be that if a ride was down, Disney would compensate more than necessary. These days, Disney not only doesn't compensate, but they give you the one finger salute....... so sad for the young children to miss the magic that once was.

We keep going, because we want to pass the Disney we once knew to our grand children, but logically we should give Disney the one finger salute back.
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How many days did you have to deal with very lower water pressure? What building and floor were you on? did the bathtub water work better or was this one of the shower only rooms
 
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Disneylover69

Active Member
castlecake2.0 said:
I don’t follow, management doesn’t get any sort of tip or gratuity at all, it all goes to the server
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Management may not get it but nonserving staff such as bussers and bartenders and the like may get “tipped out” such as a server has to share a portion of it with them. With regards to the automatics gratuity that same obligation can’t legally be placed on them. The manager might have been worried about the other people who are not covered and tried to trick OP. Won’t be the first time tricks like that are attempted to be done!

Edit: I think this is accurate. But either way it’s a policy DISNEY implements. If he doesn’t like it he should have DISNEY fix it not every single table that has 6 or more people
 
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NelsonRD

NelsonRD

Well-Known Member
Chi84 said:
I was replying to a post about New York, not Disney.
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You said "It’s customary in this country” (not just NY) when I was questioning still tipping at the 18-20% range when wages have increased for tipped workers so much in the last few years.

You have to consider now:
Automatic credit card fees on every transaction are now part of the bill.
Tipping is requested, even for take out.
Cost at restaurants have increased to support the higher wage.

I still do tip, but somewhat less than the 18-20% now.
So, what is an appropriate tip percent given this changes?
 
Chi84

Chi84

Premium Member
Disneylover69 said:
Management may not get it but nonserving staff such as bussers and bartenders and the like may get “tipped out” such as a server has to share a portion of it with them. With regards to the automatics gratuity that same obligation can’t legally be placed on them. The manager might have been worried about the other people who are not covered and tried to trick OP. Won’t be the first time tricks like that are attempted to be done!
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The manager most likely wasn’t trying to trick anyone. I guarantee you the manager wasn’t unhappy about anything other than being called over to deal with a silly objection.

As explained, if the 6th person is an infant who isn’t ordering anything, you’re just paying the gratuity on the 5 who did. Automatic gratuities for larger parties are common because they’re more work and people have trouble wrapping their minds around large numbers on checks.

Disney restaurants are full of kids. If you have 4 adults, 1 child and 2 infants, you’re not magically a party of 5 instead of 7. Disney counts everyone like it or not.

“No one tells me what to do” is not - in and of itself - a reason to go whining about a policy to a manager. No other reason was mentioned for getting the manager involved.
 
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Disneylover69

Active Member
NelsonRD said:
You said "It’s customary in this country” (not just NY) when I was questioning still tipping at the 18-20% range when wages have increased for tipped workers so much in the last few years.

You have to consider now:
Automatic credit card fees on every transaction are now part of the bill.
Tipping is requested, even for take out.
Cost at restaurants have increased to support the higher wage.

I still do tip, but somewhat less than the 18-20% now.
So, what is an appropriate tip percent given this changes?
Click to expand...

NelsonRD said:
You said "It’s customary in this country” (not just NY) when I was questioning still tipping at the 18-20% range when wages have increased for tipped workers so much in the last few years.

You have to consider now:
Automatic credit card fees on every transaction are now part of the bill.
Tipping is requested, even for take out.
Cost at restaurants have increased to support the higher wage.

I still do tip, but somewhat less than the 18-20% now.
So, what is an appropriate tip percent given this changes?
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I also don’t believe it is customary in this country to tip 18% at buffets which Disney requires for parties of 6 or more. Granted Ohannas is a bit different as it’s served family style but at other Disney places it’s still 18%
 
Chi84

Chi84

Premium Member
Disneylover69 said:
I also don’t believe it is customary in this country to tip 18% at buffets which Disney requires for parties of 6 or more. Granted Ohannas is a bit different as it’s served family style but at other Disney places it’s still 18%
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Servers at buffets work every bit as hard - and maybe more - than other servers.
 

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