I'm surprised
I have never, ever heard anything about this wonderful hotel. Every hotel has had problems somewhere or other. Our toilet in Polynesian didn't work right for the 10 days we were there. We had to keep flushing :hammer: but I would be damned if I would say the hotel was horrible because the Polynesian is the best!!! We love it there! Our second favorite hotel is Wilderness Lodge. We love the atmosphere, the restaurants, the transportation and the cast members. Don't get nuts because your lampshade was in bad shape, gee that wouldn't ruin my vacation!!! Just remember, everyone has bad experiences somewhere that was recommended to someone. I've heard it many times. It could just be a week they were short help or something else. Stuff happens!!! I would have gotten upset about the luggage but as long as they found it, that's the main thing. Just remember the next time you go, and if you stayed there, you would probably love it. :sohappy: