Hakunamatata
Le Meh
Yes, that is correct, those bygone days have past. Now businesses have to answer to Wall Street if they wish to remain solvent. Profit has trumpted quality long ago.
I have a different perspective. I personally think entitlement has trumped liberty. Some think they should be able to demand a certain experience at a certain price. The free market does not work that way. There are plenty of businesses that provide high quality and high profit, but you have to pay a higher price for it. Allot of people on here will complain when ticket prices go up or services are reduced or eliminated, they complain, but they keep going back. If you are really dissatisfied with the value you are receiving, don't go.