Which is most important to you?

[WDWScottieBoy]

Pixie, can you further your explanation of the project you're doing for school? It obviously isn't something that will be done right away as the poll isn't closing until March 2005. Do you need a certain number of voters or what....I guess I'm just interested in this project some more. (sorry to be nosey)

 

[rogerrabbitfan9]

1.clean [that's why i don't go to K-Mart]
2.service, if people are mean they don't need money

 

[mrtoad]

I do need to explain something.

The option of rides and attractions does NOT pertain to how many are available, but rather how many you were able to experience in one day.

Please note if that changes your vote.

I am not sure if changes mine but that does mean something different. I would not be happy if I could only do a handful of things a day, but that is why I go off season. I use to be able to wait in the long lines as a kid when we would travel in the summer but I can't do that anymore.

 

[Foolish Mortal]

1. Service hands down number 1. Without it you dont retain or have repeat cutomers. No matter what business your in.

2. Cleanliness. I go into enough pig styes during my week. I dont want to go into one when i'm on vacation.

3. Rides

 

[Bairstow]

1. Rides, attractions: This is, after all, the reason I pay for entrance to the parks. If it weren't for artistic and technological monoliths like Test Track and Space Mountain I'd just lounge around the pool for whole time I was on property. I just visited WDW two weeks ago, and that had been the first time since 1999. They had to open Space, Cretacious Spin, and Tower of Terror 4 to get me back. If they don't open any new big rides, I can live with Six Flags.

2. Cleanliness: The expectation at Disney parks is already set so high that any kind of filth or disrepair really stands out in your mind. If they hadn't already put so much time and money into the way things look it wouldn't be such a big deal, but to be so close to perfection you find that small things like chewing gum stuck to trees and chipping paint on buildings stands out all the more.

3. Service: I actually tend not to have much interaction with the cast members when I'm there. Like the cleanliness issue, they never really stick out in my mind until they actively interfere with my visit. But that's just me. I like machines better than people anyway.

 

[StevenT]

Guest service is most important. Once this is acheived all other things fall into place.

Second would be amount of rides/attractions experianced

 

[Pixie Duster]

Ya um, that closing date is wrong, so I am going to get a MOD's help with that once I need it.

I am a student at UCF's Rosen College of Hospitality Management. It is for my Theme Park classes, I have a few. The main one I am using this for is for Contemporary Issues of Theme Parks and Attractions. This was spawned by a speaker from Universal. I disagree with something he said so I am doing this to either prove or disprove his point. I also need to do this on a Universal Orlando focused messageboard, but I can't find one with that high of volume. Any suggestions would help, thanks.

Now off to PM all the people who do not know how to follow directions.

 

[TheDisneyQueen]

1) Most important is Guest Service
2) Running a close second Cleanliness of attractions/park, etc
3) Amount of rides/ Attractions experienced
I know the main reason that seperates WDW from any other place is te service... everyone is always helpful and does everything to make your wdw expierence the best it can be... It's hard to believe that WDW is so clean considering how big it is they do an unbelievable job....and lastly the rides are the reason wdw is there but I know i wouldn't go if the place so unclean and the people were so rude... A big part of wdw is interacting with the CM and knowing what's new and what they are changing.So Guest services has to be the most important part WDW

Angie

 

[ClemsonTigger]

Disney: I could be happy being on the Disney property and not doing any rides. The environment, the CM's the atmosphere...unlike anything else. Luckily even on a bad day the Cleanliness is better than any other, and the rides are truly unique....so in all cases its a hat-trick.

1. Service
2. Cleanliness
3. Rides

Everywhere Else: Going to a coaster park I try to ignore the lack of themeing, cleanliness or competent employees. Just focus on the rides. Possibly because I know, with the exception of maybe Cedar Point, that's all I will get.

1. Rides
2. Service
3. Cleanliness

 

[LoriMistress]

1. Service
2. Cleaniness
3. Rides

Satisfied?!

 

[Nansafan]

1. Cleanliness - no matter how good the service, if things don't look taken care of, clean, no chipped paint etc., then I feel as if there could be a problem with safety.

2. Service - being pampered is the best part of vacation. That's why I don't camp, I want to be taken care of, not work harder cooking, cleaning etc. A smile and a "please or thank you" go a long way in my book.

3. Rides

 

[Sharon L]

After amount of rides/attractions, I would say cleanliness would rank second and good service would be third.

 

[pwmini]

I voted:
1. Good Service
2. Cleanliness
3. Attractions

This was a hard choice because...
Regardless of the park, I do not usually give a lot of thought to the service that I will receive when I am deciding on going to a theme park, but without it the whole "system" does not work. The cleanliness will not be there, and the number of attractions that you are able to experience will be limited. If the employees dont care about the service that they give, they dont care about you, the paying customer.
BUT
Before Pixie Duster told us that the attraction part was about the number you can experience I would have said attractions, cleanliness, service. Because usually the main reason that I decide to part with the moolah to get into a park is the type/number of rides available.

So did any of that make sense????

 

[Kadee]

1. Good service is definitely the most important to me. Good service can make a "not so clean" place a bit better. But bad service can ruin even the best place, no matter how clean it is. 2. A very close second is cleanliness. I am a neat/cleanliness freak. My husband says I border on OCD...drives him nuts. It doesn't take that much effort to clean things up. 3. Third is the number of attractions. This is especially true for WDW. Just being in the parks with the great service and clean, clean, clean areas makes it fun. I love just walking around. I do love the rides, but I enjoy myself even when I'm not riding them.

Pixie, Here it is..... :wave: Can you see me? I added a little more explanation, too. I hope this helps. I even numbered them for you.

 

[DCL]

TO EVERYONE VOTING:


Let me ask one more quesiton, if we were to take Disney out of the equation would your vote be different????? This is important, if so, let's say we are talk about Six Flags or Universal what would be most important to you???

A couple years back I went to the Six Flags in New England, and it was absolutely horrible. The park was disgusting and there were flies all around the food stands... including on top of the food . :hurl: Not to mention that half the rides were broken down and the park was just horrible. I went back a year later, to see if it improved at all... but again the rides were breaking down left and right. We were actually stuck on a rollercoaster for an hour, before they could get it working again so we could get off. IMy experience there has made me more critical of amusement parks like Six Flags. Going there made me appreciate the extent to which Disney relies on friendly service and a clean atmosphere. It's why i love going there every year!

 

[swimmom]

1 Cleanliness

2 Good Service

3 Attractions

I also had a similar bad experience at Six Flags Great America. Because things were so dirty and unkept, it really took a lot away from the fun away.

 

[Joalovar]

1- Better and advanced attractions like SPIDERMAN in IOA. Also I would like to see an improvement in technology in rides such as HM and Pirates without sacrifice their "classic" appeal.

2. Excellent attitude of service in all WDW.

3. Clean parks, restaurantes, transports and resorts.

:animwink:

 

[Amsi]

My bad. Didn't see that we had to reply.


Anyways, yeah...I chose amount experienced, simply because it's important that I get in as much as possible. Why? Because my family only goes once a year. Trust me, if I were head of household, it'd be much more than that.

 

[NemoRocks78]

I also need to do this on a Universal Orlando focused messageboard, but I can't find one with that high of volume. Any suggestions would help, thanks.

May I suggest IOAHQ.com?

My vote goes to Good Service. IMO, it's been going downhill in the recent years at WDW and it needs to get back in the game.

1. Service
2. Attractions
3. Cleanliness

 

[Pixie Duster]

Pretty please with sugar on top, follow the instructions, I am spending way too much time going after everyone to correct the voting process. I mean I know how voting is in FL but still