Where to direct my compliment?

[heatherkatheleen]

Just arrived home after a long day of airports, following our disembarkment from the Fantasy this morning. Just had a sob session (by myself, to make it more embarassing) as I am just so overwhelmed not only at the amazing vacation I just had but also at the fact that its all over.

Part of this overwhelming reaction to coming home is thanks to an amazing server and assistant server, whom even if the rest of the vacation sucked, would've made coming home something worth crying about.

I tried my best to acknowledge this staff at every opportunity but I feel its just not enough-- could someone knowledgeable, perhaps @Disneyfalcon or @sweetpee_1993 (or anyone else!!!!) point me in the right direction of an email or mailing address where I can be certain my words will come into contact with someone who can recognize my servers directly? I want to make a big impact with this letter because I am so overwhelmed by the awesome service we received.

Thanks!

 

[DISNEY FANTASY]

I would suggest the DCL website- contact us section.

https://disneycruise.disney.go.com/contact-us/


As well as the email form it has an address.

You may also contact Disney Cruise Line at:
Disney Cruise Vacations
Guest Communications
P.O. Box 10238
Lake Buena Vista, FL 32830-0238

 

[TDF]

It’s not always the crew that makes the trip… sometimes its the staff! I would do anything to see Matt and Karina (our servers) again! They seriously made the trip amazing.

 

[sweetpee_1993]

@heatherkatheleen, you okay, sweetie??? Your question was answered (thanks, @DISNEY FANTASY). I know Castaway Cay was a huge bust which totally blew. Literally. Man, was that wind insane or what???? I hope y'all has fun in spite of it all. I'm not sure we could've had much more adversity thrown our way. Looking back, I think maybe we were supposed to 'get' the value of our family time vs. the setting. I almost feel like I should say: we survived. LOL! The post cruise blues can be brutal. Hang in there, darlin'. Keep looking towards the next big adventure. It'll come sure as the sun rising tomorrow.

 

[Disneyfalcon]

I totally thought you said "complaint" and was so confused by your first paragraph!

 

[DisneyJoe]

We always give major compliments on the survey cards.

 

[sweetpee_1993]

Hahaha!!! We totally SPANKED the Vibe staff on the comment card. I hope it gets some attention. It's needed.

I'm glad the address got mentioned here. We're planning to send a detailed letter singing the praises that need to be and dinging the areas that so strongly lacked.

 

[heatherkatheleen]

I totally thought you said "complaint" and was so confused by your first paragraph!

Lol!!! COMPLIMENT all the way. Dewayne from Jamaica and Fiona from England TOTALLY made our trip and if I wish I had more than a third year university student so I could've tipped them a ton. I did give more than required but I wish I was swimming in dough just so I could've tipped them even better.

 

[heatherkatheleen]

@heatherkatheleen, you okay, sweetie??? Your question was answered (thanks, @DISNEY FANTASY). I know Castaway Cay was a huge bust which totally blew. Literally. Man, was that wind insane or what???? I hope y'all has fun in spite of it all. I'm not sure we could've had much more adversity thrown our way. Looking back, I think maybe we were supposed to 'get' the value of our family time vs. the setting. I almost feel like I should say: we survived. LOL! The post cruise blues can be brutal. Hang in there, darlin'. Keep looking towards the next big adventure. It'll come sure as the sun rising tomorrow.

I'm alright! Last night we didn't get home till almost 1am (lonnnnnng day sitting in the airport) and I was overwhelmed AND overtired... Bad mix lol! Had to hold back the tears all day long. But my dad and I chatted and we're considering going to Disney for a week in the winter so that cheered me up We totally got hit by some nasty weather but I still had an excellent time and I still feel it went by far too quickly

 

[heatherkatheleen]

Hahaha!!! We totally SPANKED the Vibe staff on the comment card. I hope it gets some attention. It's needed.

I'm glad the address got mentioned here. We're planning to send a detailed letter singing the praises that need to be and dinging the areas that so strongly lacked.

Yup! I'm gonna get started on my letter tomorrow.

 

[Disneyfalcon]

Lol!!! COMPLIMENT all the way. Dewayne from Jamaica and Fiona from England TOTALLY made our trip and if I wish I had more than a third year university student so I could've tipped them a ton. I did give more than required but I wish I was swimming in dough just so I could've tipped them even better.

Excellent. Disney servers are amazing.