The idea of hotels in Epcot has been talked about over the years, maybe it is time.I thought about that. Why would Epcot phone reps need to be told to prepare?
The idea of hotels in Epcot has been talked about over the years, maybe it is time.I thought about that. Why would Epcot phone reps need to be told to prepare?
The idea of hotels in Epcot has been talked about over the years, maybe it is time.
That's my thought as well. Nothing that entails actual construction should have any impact on the call center.So, if it's not the SW Resort with a direct access into SWL, then it's one of the rumored Epcot Resorts that will be built near the front gate.
Although, given the timeline to build them, I don't know what customer support can be told to tell customers except it's too early for a reservation.
While it's true there aren't park specific reps, a fun fact is that Guest Relation cast members only at Epcot spend half of their shift in a DRC type call center above the Guest Relations lobby fielding random dining calls.What Epcot phone reps? There isn't an epcot specific call center.
What Epcot phone reps? There isn't an epcot specific call center.
I have read the thread title and the original post. I was referring to the post I quoted as well as the one below.Unless you're being very petty with semantics, I would suggest reading the thread title and original post.
Possible. We know one is coming to American Adventure. But why would Epcot' call center need to tell hundreds of staff? There can't be more than a few thousand people interested, and they're not going to call at once.
You can thank the Midichlorians instead of Phoenicians.The Star Wars Resort? In Epcot?
What, are they gutting Spaceship Earth and making it a Death Star...?
(Eh, maybe we'll get a James Earl Jones narration out of it, at least.)
The idea of hotels in Epcot has been talked about over the years, maybe it is time.
Either that or maybe they will announce the SW land date which may generate a ton of interest for bookings?
It's really the only thing I can think of that would both cause a lot of calls and be mundane enough to have no CM leaks. The OP said it was Epcot announcement but maybe that was confusion.
For what it's worth I know someone in reservations line who has mentioned nothing.
3) SWL at DLR is way ahead and will open first (unless they hold it to open them together, but I don't see that as realistic)
What would really stink if it was something horrible like all resorts are now charging for parking or adding a resort fee That would have a lot of ticked off people calling in complaining. So maybe they are training everyone on how to respond.
Sounds like a dining promotion. Maybe they're going to create a special Star Wars dining experience to try to draw some of the SW traffic out of DHS and get them hopping to a different park.Contacted the friend of a spouse of a friend and all they'd say is that they're going to be "testing something new" that requires "24 hours or less response time."
What would really stink if it was something horrible like all resorts are now charging for parking or adding a resort fee That would have a lot of ticked off people calling in complaining. So maybe they are training everyone on how to respond.
good pointThat wouldn't be the kind of thing to announce at a fan convention like D23.
Thanks my badAgain, the rumor is that it has to do with Epcot specifically.
Hmmm interesting, usually a promotion is get people to an area that is lacking in attendance. So maybe there will be a special for dining for restaurants with unfilled tables. That's the only thing that makes sense to me if its something that is less than 24 hours notice to "possibly" book. I am sure someone smarter than me will figure it out soon.Sounds like a dining promotion. Maybe they're going to create a special Star Wars dining experience to try to draw some of the SW traffic out of DHS and get them hopping to a different park.
What would really stink if it was something horrible like all resorts are now charging for parking or adding a resort fee That would have a lot of ticked off people calling in complaining. So maybe they are training everyone on how to respond.
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