What is it with the finger scan at the parks?

bugsbunny

Well-Known Member
I've been using biometric identification for work projects for a few years now, so I am very familiar with the technology.

There are some problems with the technology that aren't readily fixable. When you use two factor authentication (something you have + something you know), biometric is a no brainer since everyone seems to always to remember to bring their fingers with them wherever they go!

At WDW, it was probably their intention to take advantage of a simple read of a print since it is very unique. Tie that to your park pass and VOILA! you cannot give your pass out to other people to use.

When a biometric scanner reads your print, it doesn't actually store your loops and lines of your print. What it does is make a boxed grid (like a checkboard) and when you place your finger on it, it sees if any of your print's lines cross the boxes. if it does, it notes it. WHen finished, it might have taken a sample of a 64 box grid, therefore your fingerprint equates out to a 64 bit long "password" of 1s and 0s. So your fingerprint might read like 100101111001010111100101010....etc.

So its stored with your keycard in WDW computers. When you hit the next park, it compares your print "password" to the last time you used it. Now imagine how many of these it stores per day and then how many times a computer has to find YOUR print in the system and do an analysis of it. Pretty impressive how fast that happens, really.

But all fingers are NOT created alike. Some people have real real rough hands and its hard to read their prints. I have a nice scar on my thumb, so it shows up real nice and therefore, I NEVER have a problem with a biometric reader.

Also, people of Indian (continent, not the indigeous Americans) have a REAL hard time getting thier fingers to read. Sometimes, they might try EVERY single finger and still not get a reader to pick it up. It happens a lot.

if you have dry hands or wet hands, it will NOT read your print real well and in most cases, not at all. Like the other posters have said, you need "normal" pressure on it for it to read. Most people who have problems are smashing their finger on the reader. I have a device that shows the view of the reader when a finger is on there and you can see that people's fingers actually turn white and blurry because they are pressing down too hard.

The secret to make it read your print better or if you have dry hands is to take your index finger and rub it on your forehead. I'm not making this up!! The oils in your skin will enhance your print tremendously! If you fail the next time you are there, rub your finger on your forehead and try again. In most cases, it fixes the trick, no lie. ;)
 

coasterphil

Well-Known Member
AP holders are just as bad as other guests when it comes to using the biometrics and a lot of times they can actually be worse. They might go months without using their pass and then can't remember which finger they used. At least the vacationer is using it for several days in a row and can (generally speaking) remember which finger they used and do it properly the next time, plus they are generally much nicer about it than an AP holder.


To be honest though, there is no way to make the biometric procedure quicker/easier/better. The big problem with it is the fact that guests basically turn their brains off once they step foot on property. It really isn't hard to work with the current system, but guests refuse to listen to CM instructions and even if signs were placed or they were given something with their ticket purchase they wouldn't bother to try and read it.


If you guys have any questions about the system though, ask away.
 

AEfx

Well-Known Member
Also, I don't think being an AP holder makes you any better at sticking a finger on top of a blue light.

LOL. :)

I guess I don't notice because I've never had a problem. Place finger on, hold it absolutely still, done, next please LOL. I always forget when I see these threads how much thought some people put into it, hehe. ;)

AEfx
 

FutureCEO

Well-Known Member
Next time you put your finger in there just remember all the other fingers that have been there previously...:lookaroun

thanks for the wonderful thought.

But I do know that the finger scans are for security reasons (i think). I really don't feel safer because of them. Plus they didnt even work half the time when we were there. Its a dumb system.
 

luckyeye13

New Member
thanks for the wonderful thought.

But I do know that the finger scans are for security reasons (i think). I really don't feel safer because of them. Plus they didnt even work half the time when we were there. Its a dumb system.

They are not there as a security measure. They are there to prevent tickets from being used by someone other than the person who originally used them. As far as I understand, that practice is illegal in Florida and I definitely know that it is against Disney policy. This is just a way to enforce it on Disney's side of things.

I find more people actually have a harder time putting their ticket into the turnstyle....

Very true!
 

coasterphil

Well-Known Member
Next time you put your finger in there just remember all the other fingers that have been there previously...:lookaroun

Yeah, because a small piece of glass that is cleaned a few times a day and is touched by only the tip of fingers is going to be much worse than that hotel room you're staying in where who knows what the guests before you were doing in there, or the handrails/lap bar/seat belts that almost never see a cleaning? :hammer:


Also, as far as putting the ticket in the machine, it works any way you put it in so don't stand there trying to figure it out. Just shove the thing in there and it'll work as long as you didn't drench it, rub it against your credit cards/cell phones, or fold it up.
 

Phonedave

Well-Known Member
I find more people actually have a harder time putting their ticket into the turnstyle....


Amen !

Anytime I get held up in line it's because the person in front of me decides to get their ticket media ready when they finally get to the turnstile. How about getting your ticket out before you get to the reader? That would move things along nicely.


-dave
 

J_Krafty24

Active Member
What if you're too young to have a picture I.D. ?

Too young as in 4? or too young as in 12? I don't know if there is an age limit but if you have a tween or older that you don't want using the finger scanner you can get them a state issued ID card. I had one around that age to use travelers checks while away at summer camp.
 

Rob562

Well-Known Member
Also, as far as putting the ticket in the machine, it works any way you put it in so don't stand there trying to figure it out. Just shove the thing in there and it'll work as long as you didn't drench it, rub it against your credit cards/cell phones, or fold it up.

True, but there are people who don't know this and are worried about inserting it the proper way, so they stand there unsure about it or wait until the CM can tell them it can go in in any direction.

I think perhaps what would have been better would be to have the turnstiles as 4-way readers (so it can read the ticket in any direction) but on the ticket graphic display a magnetic stripe. That way the clueless people who don't read the graphic are OK, and the people who worry about putting it in the wrong way and hold up the lines have a graphic to line their ticket up with...

Also, I've seen more than one person try to insert the ticket between the plastic "ticket-slot-device" and the metal case of the turnstile itself... Usually, it doesn't go in very far, but I saw one person actually *lose* their ticket in that space and they had to close that turnstile until maintenance could come along and open it up to retrieve the ticket.

-Rob
 

DisneyGigi

Well-Known Member
Amen !

Anytime I get held up in line it's because the person in front of me decides to get their ticket media ready when they finally get to the turnstile. How about getting your ticket out before you get to the reader? That would move things along nicely.


-dave

Same thing with the Security check. It isn't that hard to have your bags unzipped and ready! :brick:
 

Pumbas Nakasak

Heading for the great escape.
What I find off putting is the impatient people behind me who cant wait till I find my ticket or who do not regard the risk of pick pockets and sneak thieves and wander round with unzipped bags. If getting in is that important, get out of chuffing bed earlier and be at the front of the Q.
 

coasterphil

Well-Known Member
Also, I've seen more than one person try to insert the ticket between the plastic "ticket-slot-device" and the metal case of the turnstile itself... Usually, it doesn't go in very far, but I saw one person actually *lose* their ticket in that space and they had to close that turnstile until maintenance could come along and open it up to retrieve the ticket.

Yes, this happens quite a bit since Disney doesn't do the best job of upkeep on the turnstiles. If they are in proper condition it would basically be impossible to put it between the slot and the actual turnstile, but since they don't readjust them on a frequent basis the slot ends up out of alignment and that gap starts to look like a more reasonable place for a ticket than the slot. Isn't really isn't that big a deal if that happens though, at least on the turnstiles I'm familiar with, as they just pull the top back and grab it. The only thing that can really screw things up is a ticket that is failing apart because it's so wet. It gets stuck in the wheels and it just keeps spinning until the ticket is completely shredded.
 

havoc

Member
Same thing with the Security check. It isn't that hard to have your bags unzipped and ready! :brick:

*snicker
First off, To the ones that have your bags off of your body and ready to be inspected...
THANK YOU!!!
I love the ones that when it becomes their turn to be screened, they stand there with their bags attached in various places on their body and give you a blank stare.
I could go on a 2 day rant , but i will spare all of you the pain.

On to the turnstiles....
One of the reasons why they have it on "free spin" (the turnstile cm's love it when we call it that) is to get the crowd in quicker during peak entrance times. also when a large tour group comes in, they ususally put it on free spin due to the fact that when the tour guide passes out the tickets to the group the chance of them getting the same ticket they used the previous day is slim to none.

If I had it my way, scanners would be on 24-7 and the lines would be backed up to the resort launches until noon.
 

Cane27

Member
Yeah, because a small piece of glass that is cleaned a few times a day and is touched by only the tip of fingers is going to be much worse than that hotel room you're staying in where who knows what the guests before you were doing in there, or the handrails/lap bar/seat belts that almost never see a cleaning? :hammer:


Also, as far as putting the ticket in the machine, it works any way you put it in so don't stand there trying to figure it out. Just shove the thing in there and it'll work as long as you didn't drench it, rub it against your credit cards/cell phones, or fold it up.


Geez- Ruin my fun...
 

Register on WDWMAGIC. This sidebar will go away, and you'll see fewer ads.

Back
Top Bottom