Herbie53
Premium Member
In these situations where it appears as though newer members are being driven away, I think its important to remember that there's not really anything Steve can do in the way of prevention. Everyone makes their own decisions. Steve can only really react once an incident occurs, and very often at that point the damage is done in terms of first impressions and hurt feelings. This may be part of the reason why the response seems minimal. (That and his tendancy to work things out behind the scenes.)