Well...at least they called me!

[HRHPrincessAriel]

I think the wrist bands are great in theory but again dishonest people can switch them. I would venture to say that even with wristbands some kids would need to be remeasured because they obviously switched bands. Mommy and Daddy would be screaming over it I'm sure. I think wdw would rather err on the side of caution vs being slapped with a lawsuit when a child gets hurt on a ride because a parent was sneaky in getting them on

 

[stevehousse]

Good idea in theory. But if the MB could reflect height, who's to say in some situations an older sibling who already rode a big-kid ride won't swap bands with a younger sibling so he or she can try to ride it? Parents already will try to get kids to look taller, stand on tiptoe, mousse hair up etc to get them on a ride.

It's 2014, people still use mousse?!?

 

[Marijil]

Do we really have to train people not to be rude jack....?

 

[PrincessNelly_NJ]

I think the wrist bands are great in theory but again dishonest people can switch them. I would venture to say that even with wristbands some kids would need to be remeasured because they obviously switched bands. Mommy and Daddy would be screaming over it I'm sure. I think wdw would rather err on the side of caution vs being slapped with a lawsuit when a child gets hurt on a ride because a parent was sneaky in getting them on

Well at six flags they use the same kind of bands that hospitals use so if you removed it, it would be obvious. However, I don't think.... well I would hope that parents aren't willing to risk their child's safety just so they can ride a ride. Plus switching bands would mean you couldn't ride together as a family, one child would always have to sit out. But I believe it can be done.

 

[wdwmomma10]

Do we really have to train people not to be rude jack....?

Sad that we've come to this...isn't it? I thought there was hope that common courtesy still existed ...but I was obviously so very wrong.

 

[wdwmomma10]

I find it unlikely that a Disney guest relations representative told a guest that they hired too many people and failed to train them. Talk about opening a can of worms.

She started talking with me about my days at Disney and I think that may have been why she let that one slip. She said the new hires were hired very quickly. Am I surprised? No. I don't feel like the whole mm+ was thoroughly thought out. Seems like a fly by the seat of our pants thing at times.

 

[Mr. Pricklepants]

If someone "shoved" your kid and they hit his head hard enough to be traumatized by it for the rest of the trip why did you wait till you returned home and not talk to someone right when it happened? Unless it was an accident I would demand an apology on the spot.

For the other CW that were "rude" to you because your kid didn't listen and stand up strait to show that he cleared the bar is not the fault of the CM; they can't take your word for it or accept your story, they need to see if actually is tall enough or there would be hell to pay if something bad happens to him during the ride. They probably get every line in the book every minute of the day. Safety of guests is probably one of the areas they they don't kid around with.

 

[DManRightHere]

Good idea in theory. But if the MB could reflect height, who's to say in some situations an older sibling who already rode a big-kid ride won't swap bands with a younger sibling so he or she can try to ride it? Parents already will try to get kids to look taller, stand on tiptoe, mousse hair up etc to get them on a ride.

They do this in some theme parks. They use the disposale bracelets that you can not remove without destroying them.

 

[hull327]

If someone "shoved" your kid and they hit his head hard enough to be traumatized by it for the rest of the trip why did you wait till you returned home and not talk to someone right when it happened? Unless it was an accident I would demand an apology on the spot.

For the other CW that were "rude" to you because your kid didn't listen and stand up strait to show that he cleared the bar is not the fault of the CM; they can't take your word for it or accept your story, they need to see if actually is tall enough or there would be hell to pay if something bad happens to him during the ride. They probably get every line in the book every minute of the day. Safety of guests is probably one of the areas they they don't kid around with.

This. As my grandfather once told me concerning an argument, "It's an awfully thin pancake that only has 1 side."

 

[wdisney9000]

If someone "shoved" your kid and they hit his head hard enough to be traumatized by it for the rest of the trip why did you wait till you returned home and not talk to someone right when it happened? Unless it was an accident I would demand an apology on the spot.

For the other CW that were "rude" to you because your kid didn't listen and stand up strait to show that he cleared the bar is not the fault of the CM; they can't take your word for it or accept your story, they need to see if actually is tall enough or there would be hell to pay if something bad happens to him during the ride. They probably get every line in the book every minute of the day. Safety of guests is probably one of the areas they they don't kid around with.

What an asinine comment. Your last part really is quite ironic considering the tone of your post.

there would be hell to pay if something bad happens to him during the ride... Safety of guests is probably one of the areas they they don't kid around with.

... So the safety of the guest is only a concern while on the ride, not if a childs head gets smacked before he gets on the ride? Cool.

 

[jimbo mack]

I'm hearing more and more about the increased rudeness of CM's. Disney - sort it out!

 

[wendysue]

I'm sorry that this happened to your son. As far as contacting WDW, they have called on two occasions that I have had issues. One time (before FP+) I just wanted to ask someone about Fast Passes and having to reserve rides BEFORE our vacation and the CM ASSURED me that it was just a rumor.....Just a few months later it was rolled out. (so they will say pretty much anything to get you off the phone)

 

[jlsHouston]

I know at my local Six flags, children can be measured at guest relations. They give out arm bands in different colors (so that ride operators know that they did meet the height requirement) and list for you to carry that label which rides your kid can ride.

Im sure if Six Flags can figure this out so can Disney.

Thank you...this...

 

[RoyWalley]

I'm hearing more and more about the increased rudeness of CM's. Disney - sort it out!

I think this can go both ways. This has nothing to do with the 1st post, just responding to the above post.

Guests can be very rude !!

 

[cw1982]

The idea of a one-time measurement that would allow kids to only be measured once for the entire park is cool, but I wonder if guests who already have MB's would be annoyed that their kid now has to wear not one, but two bands? Wouldn't be the worst issue in the world, but may cause a headache nonetheless lol. Still, though, it would be great if there was some other way to make that work... the idea of putting it on the MB might not work in cases where different members of the same family have the same color band and don't want to pay for any of the add-ons to be able to distinguish them. Maybe Disney could incorporate the height thing into the MB's and then give those kids some kind of sticker or something to put on theirs, so that when everyone takes their bands off for the night they can tell them apart the next morning?

Just throwing out my random thoughts as they come.

 

[draybook]

I have doubts over the effectiveness of finding a supervisor on the spot. If you check my last trip report you can see where I did that after our "incident" at the HM on our last night. I told the supervisor what happened and I can say with almost 100% certainty that nothing became of it, especially since it was closing time.

 

[WDWDad13]

I'm hearing more and more about the increased rudeness of CM's. Disney - sort it out!

me too...but I think that may be because we rarely see people post about the good CM's that go out of their way to make a great experience for us...because...well...when we go to Disney we just expect it

 

[wdisney9000]

Whats sad is that there used to be many CM's who were awesome and a few bad apples, now its the opposite. The good thing is, that just one magical CM can really make a HUGE difference on your entire day. Our last trip there was a girl CM at Peter Pan who would wave her hand around as your ship/buggy approached her to make it appear as if she magically made the safety bar lower. Whether it was adults or kids, she did it every time. She was so enthusiastic and animated that it made waiting in line fun as we watched her do different variations of her "magic wave of her hand". My favorite was when she sprinkled pixie dust over the bar and then it lowered.

 

[Mr. Pricklepants]

What an asinine comment. Your last part really is quite ironic considering the tone of your post.


... So the safety of the guest is only a concern while on the ride, not if a childs head gets smacked before he gets on the ride? Cool.

Sorry if my tone came out wrong, but i'm not sure if you read my post correctly. My point was the kid actually intentionally shoved or was it a pure accident? You move on and deal with it, but that doesn't mean your kid gets a pass at following the rules for the rest of the stay. And if it was intentional why wait to deal with it incident a week or more later?

If a kid doesn't stand up properly to prove that they are indeed tall enough to ride then they will not be allowed to go on said ride. There are only like, what seven rides at all the parks that require kids to be 40 inches tall before the next restriction and they are spread out through all of parks, meaning if the kid was shoved intentionally or not, the next CM checking height is not going to know if your backstory is actually true or not.

To the CM, your son is a new guest and a new concern. The CM are not there to be mean and get pleasure out of telling kids they can't get to go on because they are too short, but it's for safety and they don't want to get canned or sued.

I have seen people get mad at and chew out CM when they ride the ride a second, third etc...time and the CM asks the kid to get height checked. The CM deals with hundreds of kids each day and your kid probably is just another face in the crowd, even at Disney.

 

[Uncle Lupe]

Sorry about your experience. Did the child just turn 3 and 40" tall? I would suggest basketball camp.