WDW Reservation Phone Issues?

[tarjaybuff]

Yesterday I tried calling 407-WDW-DINE to make my reservations(multiple times), and all I got was - "We are sorry all circuits are busy now":fork:. It was the same again today. Next I tried the regular reservation line, and it said the same thing. I have been able to make other calls; just not to Disney.

:hammer:Anyone else having issues?

 

[Kamikaze]

Yesterday I tried calling 407-WDW-DINE to make my reservations(multiple times), and all I got was - "We are sorry all circuits are busy now":fork:. It was the same again today. Next I tried the regular reservation line, and it said the same thing. I have been able to make other calls; just not to Disney.

:hammer:Anyone else having issues?

Working fine here.

 

[hwdelien]

Just tried and I got the same message.

 

[hwdelien]

Working fine here.

What area are you from? Me and tarjaybuff are from the northeast.

 

[susieqt83]

I got that when I called yesterday. I got that message, immediately hung up and tried again, got the message again, so I hung up and tried a third time and got though.

 

[Figment1986]

must be people booking for their birthday :lookaroun

 

[P-3 FE]

I was able to get through 5 days ago from here in Iraq. Don't know how I got lucky, but I actually got all of the reservations I wanted and also was switched over to recreation to make my wishes cruise.

Wonders never cease!

Greetings from Taji, Iraq!! Happy New Year to all!

Going to the Kingdom Feb. 17-24!!!

 

[Master Yoda]

The computer systems have been up and down for extended periods of time at Disney for the last few days. This could possibly be an explanation for your troubles.

 

[DznyGrlSD]

I got that when i called on Saturday, tried about 5 minutes later and got through :shrug:

 

[LilMommyBug]

I called earlier, got that message and just sat there & didn't hang up..a few minutes later the menu came on.

 

[TURKEY]

When you call please be prepared for possible longer than average hold times as well.

 

[Kingdom Konsultant]

We have had some major issues with calling in and on the travel agents site so you are not alone. I am so backed up trying to get quotes out because of it, it's not funny. I feel your pain.

Pam

 

[tarjaybuff]

Thanks for all the info. I finally got through today, and the cast member was not helpful. When I called for the second time the woman was great! We still couldn't get the reservation we wanted, but she tried to help us any way she could.

PS - I am near Nigara Falls, NY.:wave:

 

[DznyGrlSD]

When you call please be prepared for possible longer than average hold times as well.

:shrug::shrug:

But the economy is bad, no one is going on vacation to Disney World...!?!

:lookaroun

 

[Mystic]

I ran into this problem on Sunday when I called to make a payment on my June trip. I tried twice within 5 minutes of each call and got the same message. Called back 45 minutes later and got through just fine. Even had the CM let me know that the dining window was now down to 90 days from 180. I've been having similar issues with the main Disney website. Sometimes I get the new updated site and sometimes I get the old site.

 

[WDWmazprty]

We called this morning and was on hold for maybe 15 min. and we finally got someone and made our reservations for Sept. !:sohappy:

 

[JPVonDrake]

Please note, as this is our peak booking period (January to March) , currently we are experiencing very high call volume.

If you are having difficulty reaching us, or are on hold for an extended period of time before speaking to a Cast Member, you may wish to try your call again at a later time.

The Disney Reservation Center is open 7 days a week from 7:00 AM to 10:00 PM Eastern Time.

 

[Mrs.PhD]

We called member services this am to make our ADR's and and give them our flight info for magical express. The CM said then that the system is down and they were not able to access the system right now. I guess we will call back tomorrow. They were able to take the info for DME.