DopeyRunner
Active Member
They probably did multiple AZs, it’s unlikely they have everything in Virginia, unless their cloud architects are morons who haven’t passed the basic AWS certification.
-
Welcome to the WDWMAGIC.COM Forums!
Please take a look around, and feel free to sign up and join the community.
News Walt Disney World to resume sales of Annual Passes (New sales resume April 20, 2023)
- Thread starter DCBaker
- Start date
gerarar
Premium Member
Not saying you're wrong, but multi-AZ is somewhat expensive. But for a big company like Disney, they probably should.
My company (mostly) advises against multi-AZs due to costs, although it would've been really helpful when AWS went down for a bunch of hours last January 2022 lol.
Kamikaze
Well-Known Member
/r/woooosh
GhostHost1000
Premium Member
If their webs servers are in AWS then this makes their reliability issues look even worse because that makes it easier to ramp up and down
GhostHost1000
Premium Member
Guarantee they have multi-AZ. We do where I work. Their problem is likely in poor planning and architecture or even worse, they did a lift and shift to the cloud without rearchitecting and taking advantage of new functionality
DopeyRunner
Active Member
I mean the costs are still minuscule compared to their total opex. I read yesterday that many cloud providers currently lack horizontal scaling capacity due to the uptick in folks trying to spin up gpt instances (and other 1off projects) and a lag in spinning up new hardware. This would impact auto scaling in some ways, but I doubt it’s the root cause. I still lean towards a bad architecture designed to be cheapskates.
Kamikaze
Well-Known Member
ChatGPT only runs on specific hardware setups, which is why its taken so long for OpenAI to scale. That config wouldn't effect the availability of AWS instances.I mean the costs are still minuscule compared to their total opex. I read yesterday that many cloud providers currently lack horizontal scaling capacity due to the uptick in folks trying to spin up gpt instances (and other 1off projects) and a lag in spinning up new hardware. This would impact auto scaling in some ways, but I doubt it’s the root cause. I still lean towards a bad architecture designed to be cheapskates.
MagicalMaci
Well-Known Member
- In the Parks
- Yes
Can confirm they can't do it over the phone either but they are working on it with no ETA. Be kind to Cast Members on the front lines today, it isn't their fault! 
Problems with Disney technology?
DopeyRunner
Active Member
API wrappers. No one is actually using their model, they’re all making API calls.
My guess is it's nothing to do with hardware, and all todo with application design, specifically the back-end integration. If they can't or don't want to fix the application, at least put a virtual queue waiting room on the front end to control users accessing the system.
Gillyanne
Well-Known Member
Correct, only 1 pass would need the AP add on. The account of that person would be able to download photos saved to anyone they are linked through friends and family with.
DopeyRunner
Active Member
They should just fire all their contractors and hire a handful of competent engineers to rework the system. They rehired HR people, surely they can afford a few real engineers and architects. I mean they hired McKinsey to tell them they needed to let people go, surely money isn’t the issue here…
Liketoball
New Member
after almost 3 hours i finally got it. i’m going back to sleep 
jackson1954
Member
I was able to add 2 passes to my cart right at 6:00AM. Took until 8:40 AM to successfully check out and purchase. I’ve verified they have been charge to my card and are appearing in My Disney Experience.
commandorabbit
New Member
Is it still down for everyone else? I can't get anywhere to where I could even attempt to purchase.
