Invero
Well-Known Member
Before I worked for Disney, I worked for my hometown Wal*Mart SuperCenter. Actually, when I first started with them, we were just a GM store. (General Merchandise) However, we went through a year long conversion process that made us a SuperCenter.
I was with the Wal*Mart company for about 3 years. In that time, I grew to really respect the company. My store was an amazing store. We all were like Family to each other. And that includes our customers. My store was always immaculate. Very clean, very neat, everything in its place. Everyone was always so friendly. We were truly a model store... kinda like the ones you see in the commercials.
During my service, I often times was asked to travel to other stores to help them out with certain projects. While the other stores in my area were nice... they never had the same feeling, and I never really liked them.
My store was very Customer Service oriented. We'd do everything in our power to make sure that the customer was satisfied. I remember one time I was called to the customer service desk because the customer wanted to return a folding camping chair, and the clerk couldn't get the item to ring up. Turns out, the chair was from Sears. However, instead of telling the customer "Sorry, we can't do anything for you." we took that chair back, and gave them a store credit for the price of a comparable item ($15). That customer then spent over $150 in our store that day, and became a regular shopper.
Now... I will say, not all Wal*Marts are as cheery and wonderful as my old store was. When I moved down to Florida, in order to have a job when I got down here, I transferred to the store in Kissimmee. What a HORRIBLE store that is. It's dark, dirty, disgusting, everything is out of place, nothing is in order, very run down, the employees are crabby, half of them dont even speak English... I avoid that store like the plague.
So... for those of you who have stores like the one in Kissimmee... yucky ones... Please don't think every Wal*Mart is like that. There are some really wonderful stores out there, with really hard working people, who deserve the credit they've earned.
I was with the Wal*Mart company for about 3 years. In that time, I grew to really respect the company. My store was an amazing store. We all were like Family to each other. And that includes our customers. My store was always immaculate. Very clean, very neat, everything in its place. Everyone was always so friendly. We were truly a model store... kinda like the ones you see in the commercials.
During my service, I often times was asked to travel to other stores to help them out with certain projects. While the other stores in my area were nice... they never had the same feeling, and I never really liked them.
My store was very Customer Service oriented. We'd do everything in our power to make sure that the customer was satisfied. I remember one time I was called to the customer service desk because the customer wanted to return a folding camping chair, and the clerk couldn't get the item to ring up. Turns out, the chair was from Sears. However, instead of telling the customer "Sorry, we can't do anything for you." we took that chair back, and gave them a store credit for the price of a comparable item ($15). That customer then spent over $150 in our store that day, and became a regular shopper.
Now... I will say, not all Wal*Marts are as cheery and wonderful as my old store was. When I moved down to Florida, in order to have a job when I got down here, I transferred to the store in Kissimmee. What a HORRIBLE store that is. It's dark, dirty, disgusting, everything is out of place, nothing is in order, very run down, the employees are crabby, half of them dont even speak English... I avoid that store like the plague.
So... for those of you who have stores like the one in Kissimmee... yucky ones... Please don't think every Wal*Mart is like that. There are some really wonderful stores out there, with really hard working people, who deserve the credit they've earned.
. 
