My husband is battling Lyme disease and has a complicated morning protocol he has to follow. If he doesn't follow it, he'll feel horrible and the rest of his day will be ruined. He cannot physically be anywhere by 7 AM. We schedule all of our fastpasses after 10 or 11 AM. The only time we can rope drop is at Disneyland because we live on the east coast -- so he stays on east coast time and is awake 3 hours early the whole time we're in California. That way he has time to follow his morning protocol. If BGs are always gone in the 7 AM hour, we will never ever get to ride RotR. I wish they had just done Fastpass+ like every other popular ride. Then we'd have the same chance as everyone else to ride. We're coming to Disney next month for 8 days, and I've already resigned myself to the fact that we just won't get on RotR.
That's an anomaly that is an insignificant con that in no way outweighs the pros for its usage. In addition to that,
BG's are only being used because Rise is unreliable and would make operations a disaster, and having to turn people waiting in an enormous queue away after hours of waiting to ride. Plus, 5-10 hours in a line would not be fun, period. Lotteries prevent people who planned their trips for it who really want to ride it from doing so. I'm in favor of Standby only for super popular new rides, but Rise is almost like it's in previews the way it's operated. Treat it as such. There's still an entire park to enjoy.
You could literally go in the morning alone, to guest relations and explain the situation after you personally get a boarding group. They almost always will help fix medical issues, let you in early if you have a plane ticket (if you already got a BG), or confusion if it's reasonable and if the person is just rude, there are tons of 'Guest Experience Teams' that can fix it if you encounter a stubborn Cast Member. I feel sorry for your husband, but it is an awful argument for allowing this ride to have unmanaged ops issues. The human touch regarding each specific case is what's needed and it exists in guest relations.
My grandmother has diabetes. high blood pressure, hypothyroidism, seemingly anxiety as well, and is as old as the hills, so she came an hour after park opening after the rest of the party was there (except someone to help her). We explained the situation when she got in the park, and they were 100% okay with adding her to the group/giving her a Rise Fastpass (effectively what they give people for breakdowns). They just don't want the entire party afterward.
This system prevents abuse, prioritizing high-paying hotel guests, huge queues, and an ops disaster.
Only on Christmas week crowded days will you risk not getting a boarding group if you are in the park by rope drop, and it's not stressful since they let people in ahead of time.
You can't change people's opinions on something, it's theirs. If I tell you not to think of apples, you can think of apples as you please. You can, however, use objective evidence to logically argue (I don't like the word
argue because it allows contrary arguments to be unfairly legitimized, or that the point of an argument is to
win) for something. If you understand how things work, you can get things done and you make good choices, that's how the best CEOs run things. However, that doesn't mean it's all opinions. If the goal was to have control over ride ops, then this system objectively works better than all the others they have used and has been beneficial to them so far. That's their main goal, and due to that, the benefits allow access without unfairly helping/targeting any
impactful group, and letting the people who really want to ride it while still being able to enjoy the park. It also works better for most people regardless of their opinion that Fastpass+ would fix everything.
This entire thing is
temporary as the ride is again, not able to maintain uptime. They don't want 10 hour waits as hagrid's had, and they don't want Fastpasses to blow up the queue times and take people from enjoying the rest of the park. It's a no brainer.