Universal Puts Disney's Reopening on Defensive

Doberge

True Bayou Magic
Premium Member
That August 31 opening would be a nightmare for DVC. They already have a points issue now. Also, how could they open just MK resorts and leave other DVC resorts closed?

DVC is likely a separate issue than the parks. DVC's "guarantee," at most, is a resort room. There's no guarantee to park availability so Disney can choose to stop hemorraging by opening DVC resorts before parks. They'd face a PR issue by doing so but they are going to face PR issues regardless (when people in next few years struggle to book rooms).
 

WDW Pro

Well-Known Member
Original Poster
The same way Universal and every other company that is doing phases reopenings: By seniority or those who explicitly request to work.

It’s not that complicated and thus proving why this isn’t true no matter how you try to frame it. Disney has done all sorts of “unfair” scheduling practices for decades — they aren’t all the sudden feeling bad deciding who should work and who doesn’t.

It gets exhausting telling these forums about news, being told I'm trying to frame something, and then being vindicated while the non- insider never admits they were wrong. By the way, Universal is opening all their parks... Disney hasn't planned on that... but you know, the blanket "the same way" excuse works when you have no actual info but want to insult those who do.

Feel free to respond, but you're in the time out box. There's a way to disagree without being disagreeable. Reminds me of those who call YouTube channels "hate groups" when they just take a position that's unpopular.
 

DVCakaCarlF

Well-Known Member
It gets exhausting telling these forums about news, being told I'm trying to frame something, and then being vindicated while the non- insider never admits they were wrong. By the way, Universal is opening all their parks... Disney hasn't planned on that... but you know, the blanket "the same way" excuse works when you have no actual info but want to insult those who do.

Feel free to respond, but you're in the time out box. There's a way to disagree without being disagreeable. Reminds me of those who call YouTube channels "hate groups" when they just take a position that's unpopular.
Aside from the unemployment issue, the post you provided is interesting.
 

FigmentsFangirl

Well-Known Member
I am tempted to ask it here, but what rides can we expect to have up and running when/if MK reopens in June ? {also same question goes for Epcot and the refurbs/overhauls that are apparently to start soon, will those still happen ?[in this case spaceship earth overhaul]}
 

Doberge

True Bayou Magic
Premium Member
Just to clarify for those who may think of the surprise as literal, nothing in this choice took Disney by surprise. It was a business choice based on where they were placed with their over head company after furloughing so many and having to deal with larger properties. Not a great look in my opinion, but they made the choice and make no mistake, it was not like Comcast's Parks or Sea World and Resorts sprung this on Disney.

I can see surprise by UO's aggressiveness to open so quickly but if Disney didn't consider the possibility and make a plan then that's poor business by Disney. If there's really scrambling now I hope it's more to effectuate a plan rather than scrambling to just make any plan.

Out of curiosity, what were the holes from Universal's presentation?
 

Mouse Trap

Well-Known Member
It gets exhausting telling these forums about news, being told I'm trying to frame something, and then being vindicated while the non- insider never admits they were wrong. By the way, Universal is opening all their parks... Disney hasn't planned on that... but you know, the blanket "the same way" excuse works when you have no actual info but want to insult those who do.

Feel free to respond, but you're in the time out box. There's a way to disagree without being disagreeable. Reminds me of those who call YouTube channels "hate groups" when they just take a position that's unpopular.

I mean.. I don’t exactly see you apologizing for everything you’ve been wrong about, so why should anyone apologize to you? You’re showing a clear lack of understanding of a simple aspect of the Florida unemployment system which has nothing to do with being a “super cool Disney insider”.

Your inside info is getting discredited because of information anyone can find, not something a furloughed manager at Celebration Place exclusively knows.
 

Getachew

Well-Known Member
The same way Universal and every other company that is doing phases reopenings: By seniority or those who explicitly request to work.

It’s not that complicated and thus proving why this isn’t true no matter how you try to frame it. Disney has done all sorts of “unfair” scheduling practices for decades — they aren’t all the sudden feeling bad deciding who should work and who doesn’t.

Disney isn’t exactly the only company doing this...

Universal never furloughed their full time employees. They continued paying them 80%. A bit different.
 

CastAStone

5th gate? Just build a new resort Bob.
Premium Member
DVC is likely a separate issue than the parks. DVC's "guarantee," at most, is a resort room. There's no guarantee to park availability so Disney can choose to stop hemorraging by opening DVC resorts before parks. They'd face a PR issue by doing so but they are going to face PR issues regardless (when people in next few years struggle to book rooms).
The DVC guarantee isn’t even a room. It’s an allocation of points. They’ve already shown that they will extend the validity of those points as long as they want to make this work.
 

larryz

I'm Just A Tourist!
Premium Member
First of all, thank you to my sources for all your info! This will be a longer read, but should give you a good view of behind-the-scene actions:

Today I'd like to update you on Disney's plans for reopening Walt Disney World. Universal's June opening date has actually caught Disney off guard, as it is much more aggressive than previously thought. As recently as two weeks ago, the plan for Walt Disney World had been to reopen August 31st with the prior three weeks of August used to retrain cast. Part of the issue for Walt Disney World is that the federal government is currently paying cast members receiving unemployment a sum equal to $600 per each week they are out... and Disney simply can't match those amounts if they bring back cast. The federal government will (presumably) cease those payments after July. Furthermore, Disney has identified that requiring children to wear masks in summer Florida heat could result in extremely unhealthy situations and PR issues. As an example, let's say you require a child to wear a mask who also happens to have asthma. The heat being near 100 degrees, the parents allow the child to remove the mask as they're dehydrated and having breathing issues... other guests see this and likewise want to remove their masks in the sweltering sun. Now you've either got to enforce the rule on the asthmatic child suffering in the heat, or you have to allow all the other guests to likewise remove their masks. To this effect, Disney has actually even considered using old "smoking areas" as areas where you're allowed to temporarily remove your mask for relief. There are other issues with reopening in early to mid summer, including issues surrounding the Fourth of July. There are issues surrounding guests coming from American hot spots (New York, New Jersey, etc). It's much easier to say "no" to a Florida citizen guest entering Disney Springs on a relatively cool day due to a high temperature versus saying "no" to an entire family from South Dakota who counter that their child's temperature is too high only because its 101 degrees at 2 o'clock as they try to come back from their hotel.

Whereas Universal has now dropped the hammer by having their plan accepted and approved by Governor DeSantis, Disney has yet to submit their plan to the governor. That will likely now have to change as Disney simply won't allow Universal to corner the theme park market in Orlando for an entire summer. Simultaneously, Disney had previously taken a very cautious approach to reopening at a later date, utilizing an intra-company protocol known as Secure Circuit. This protocol would see Magic Kingdom and MK resorts opening first with health screenings at every security screening. However, with Universal planning to reopen everything essentially - including even their water park - Disney is really put in a difficult position. Not only are they now pushed to open earlier than expected, but they also are pushed to reopen more than they had originally planned right off the line. This has created a scramble from within the company to determine how they could reopen more safely and how they could staff such a measure so early. Further complicating these issues is that Disney had planned to use Shanghai data to assist in developing a plan for reopening WDW, but DeSantis' administration is opposed to using any Shanghai information as evidence of success/failure because they feel information coming out of China is completely unreliable (for all we know, the CCP may even be selecting who signs up for the theme park as a global PR stunt).

So where does that put Disney at this point? Well, the test run at Disney Springs has went okay, but not great. Although D'Amaro has moved up in ranks, for all intents and purposes he is still acting as the lead for WDW Resort since the company's main focus is now on getting it up and running in some capacity. And since he was on the ground at Disney Springs, he's well aware that many guests simply ignored the mask mandates once inside Disney Springs. He's also aware that many used the exceptions for guests eating or drinking to avoid wearing the mask. And finally, he's aware that there were some bizarre YouTube style moments where guests even attempted their own barbecue setup outside of a restaurant. And outside of making your own barbecue area, it's hard to blame guests if they find ways to socially distance and take off their mask using a beverage as cover to do so. You can imagine that when sweat is pouring down your body in Fantasyland, you might be inclined to use that large iced latte as a means by which to take off the bloody mask for five minutes as its now drenched in sweat and gross. If half the park is doing that, you've got a problem. And even with a proposed 15,000 maximum capacity at Magic Kingdom at reopen, that's still an unavoidable issue.

Other random things to note:
  • The Star Wars hotel did not have "designers" inside the building planning where lights and speakers go during the governor's stay-at-home orders, despite rumors to the contrary.
  • Universal has upended everything Disney was planning for reopening as of now, and will almost certainly reopen significantly before WDW. Disney will now have to race to re-plan and reschedule, as will other local theme parks.
  • Disneyland is still no where close to reopening. I would not expect to see it reopen this year. If it does, it would likely be no earlier than November.
  • Disney had no plans to reopen Typhoon Lagoon and/or Blizzard Beach this summer. With Universal going the opposite direction, Disney may try to reopen one park, and I'm told it would have to be Typhoon Lagoon (not sure why though). Universal is using its own data about pool chemicals to reopen, but Disney is very reluctant due to the need for guests to take cover during serious (and often) thunderstorms. In these times, guests MUST take cover inside in close proximity, and there's no plan for how to resolve that.
  • At bare minimum, from the time the go-ahead is given, its a two week process to get just the Magic Kingdom and MK resorts up and running with limited capacity, operations, and menu items. DeSantis has yet to even approve a plan from Disney, so don't expect the reservation cancellations to stop this week.
  • Ops has said it's just not feasible to wipe down every vehicle between use for most attractions. In the alternative, there may be "wipe stations" for guests to grab a wipe prior to entering the vehicle, or there may simply be a sanitation station for guests after exiting the vehicle.
  • There's a weird issue about masks and high speed attractions that's being discussed. Apparently a non-disclosed incident occurred in Shanghai in which a guest on a fast attraction had their mask come out of normal position and the guest couldn't resolve the problem due to ride restraints. Disney is looking at how to avoid such a problem with a child on a ride such as Rock'n Roller Coaster. I'm told no solid solution has been determined just yet. It's an unlikely situation, but you would just need one time of a mask becoming a health issue mid-ride for it to be worthwhile to avoid.
  • The cost and availability of fireworks have both went in poor directions for Walt Disney World. Even if fireworks can be planned to return in some capacity, it is much more difficult to acquire shells, as well as more costly. Supply chains for fireworks have been greatly disrupted.
The Committee has reviewed your submission and declined to award your MS in Theme Park Administration.
 

Mouse Trap

Well-Known Member
Universal never furloughed their full time employees. They continued paying them 80%. A bit different.

But some will have to go out and work while others get to remain home on their 80% salary. Same concept. Even if it’s “a bit different” Marriott, Hyatt and Hilton along with dozens of other companies which faced mass furloughs are doing the same thing.
 

Getachew

Well-Known Member
But some will have to go out and work while others get to remain home on their 80% salary. Same concept and even if not... Marriott, Hyatt and Hilton along with dozens of other companies which faced mass furloughs are doing the same thing.

I suspect Universal will bring back all their full time employees. Doubt they want to continue paying 80% of their salaries to stay home. In fact, I suspect that's part of the reason UO was so desperate to open up immediately.
 

Shawn Miller

New Member
The DVC guarantee isn’t even a room. It’s an allocation of points. They’ve already shown that they will extend the validity of those points as long as they want to make this work.
For what it’s worth, there seem to be legal limits on the extensions. For example expiring points are only able to be extended for 6 months from the expiration date. So the April/May people have until end of September/October respectively to use there extended pointsOr lose them. Source, I’m a dvc member in this boat and I have that limit imposed. I’m assuming it is all based in timeshare law but I’m not an expert so take it for what it’s worth.
 
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