JUST RETURNED FROM OUR 2nd DISNEY WORLD TRIP IN A MONTH. 1st TRIP FROM SEPT 7 THRU SEPT 11 WITH ONE SET OF GRANDKIDS, 2nd TRIP FROM OCT. 6 THRU 10th WITH ANOTHER SET OF GRANDCHILDREN. FIRST TRIP WE STAYED AT THE ALL STAR MUSIC RESORT, WE TOOK THREE ROOMS FOR 4 NIGHTS. THE ROOMS WERE ADEQUATE BUT IT WAS OVER 1/4 MILE FROM ROOMS TO THEME PARK BUSSES. WHEN YOU ARRIVE AT THEME PARKS IT IS OVER 1/4 MILE TO PARK ENTRANCE IN MOST CASES (ESPECIALLY EPCOT). PERHAPS MANAGEMENT THINKS WE ALL NEED TO WALK AN EXTA MILE IF WE WISH TO STAY AT ONE OF THEIR ECONOMY RESORTS (1/4 MILE TIMES 4). DURING OUR VISIT WE NOTED THAT SEVERAL ATTRACTIONS WERE CLOSED AND SOME OTHERS BROKE DOWN FREQUENTLY. A GLARING DIFFERENCE FROM OUR PREVIOUS TRIPS (AT LEAST 100 WITH OUR CHILDREN AND NOW WITH OUR GRANDCHILDREN) WAS THE ATTITUDE OF THE DISNEY EMPLOYEES. WHAT HAPPENED TO THAT PATENTED DISNEY SMILE AND EFFICIENCY? WE ALSO NOTICED THAT THE BEAUTIFUL GROUNDS DID NOT SEEM TO BE MAINTAINED AS USUAL AND THE EXPECTED CLEANLINESS OF THE BATHROOM FACILITIES WAS LACKING.
WE HAD ALREADY PROMISED OUR SON AND HIS CHILDREN A SECOND TRIP IN OCTOBER ALTHOUGH I WAS NOT LOOKING FORWARD TO IT. WE DECIDED TO STAY OFF PROPERTY AND I WAS ABLE TO GET ACCOMODATIONS AT THE PEABODY IN ORLANDO FOR THE SAME PRICE PER ROOM AS ONE OF DISNEY'S ECONOMY RESORTS, THIS IS A REAL FOUR STAR HOTEL AND IT IMPROVED OUR EXPERIENCE (1 MILE LESS WALKING PER DAY) ALTHOUGH ON OUR LAST DAY DISNEY RAISED THE PARKING FEE FROM $8 TI $9. THE ONE MONTH DIFFERENCE REALLY SHOWED, NOW THE BEAUTIFUL ROSE GARDENS AT EPCOT WERE MOSTLY DEAD AND RAGGED, ALSO NOTICED THE BEAUTIFUL TOPIARIES VISIBLE FROM THE MONORAIL SYSTEM ARE GONE AND THE GROUNDS IN GENERAL ARE NOT NEARLY AS WELL MAINTAINED. THERE WAS A VERY NOTICEABLE SHORTAGE OF STAFF AND MANY OF THE STAFF NOT ONLY DID NOT SMILE BUT WERE ACTUALLY SURLY. MANY STAFF MEMBERS WERE DRESSED SLOPPILY AND GROSSLY OVERWEIGHT (PERHAPS MANY WERE OVERWORKED AND UNDERPAID). MANY ATTRACTIONS WERE SHUT DOWN FOR REPAIRS.
THIS TRIP WAS A REALLY BAD EXPERIENCE. (DO YOU KNOW A WEBSITE WHERE I CAN TRADE SEASONAL PASSES FOR 1 DAY PASSES AT SEAWORLD OR UNIVERSAL?) I CANNOT SEEM TO FIND AN E-MAIL ADDRESS FOR DISNEY MANAGEMENT BUT AS A LONG TIME DISNEY CUSTOMER MY FAMILY AND I WILL NOT BE RETURNING FOR A VERY LONG TIME.
MAYBE MICHAEL EISNER WAS WORTH EVERY PENNY OF HIS RIDICULOUSLY HIGH SALARY?
STAN MARVIN
FORMER DISNEY CUSTOMER
WE HAD ALREADY PROMISED OUR SON AND HIS CHILDREN A SECOND TRIP IN OCTOBER ALTHOUGH I WAS NOT LOOKING FORWARD TO IT. WE DECIDED TO STAY OFF PROPERTY AND I WAS ABLE TO GET ACCOMODATIONS AT THE PEABODY IN ORLANDO FOR THE SAME PRICE PER ROOM AS ONE OF DISNEY'S ECONOMY RESORTS, THIS IS A REAL FOUR STAR HOTEL AND IT IMPROVED OUR EXPERIENCE (1 MILE LESS WALKING PER DAY) ALTHOUGH ON OUR LAST DAY DISNEY RAISED THE PARKING FEE FROM $8 TI $9. THE ONE MONTH DIFFERENCE REALLY SHOWED, NOW THE BEAUTIFUL ROSE GARDENS AT EPCOT WERE MOSTLY DEAD AND RAGGED, ALSO NOTICED THE BEAUTIFUL TOPIARIES VISIBLE FROM THE MONORAIL SYSTEM ARE GONE AND THE GROUNDS IN GENERAL ARE NOT NEARLY AS WELL MAINTAINED. THERE WAS A VERY NOTICEABLE SHORTAGE OF STAFF AND MANY OF THE STAFF NOT ONLY DID NOT SMILE BUT WERE ACTUALLY SURLY. MANY STAFF MEMBERS WERE DRESSED SLOPPILY AND GROSSLY OVERWEIGHT (PERHAPS MANY WERE OVERWORKED AND UNDERPAID). MANY ATTRACTIONS WERE SHUT DOWN FOR REPAIRS.
THIS TRIP WAS A REALLY BAD EXPERIENCE. (DO YOU KNOW A WEBSITE WHERE I CAN TRADE SEASONAL PASSES FOR 1 DAY PASSES AT SEAWORLD OR UNIVERSAL?) I CANNOT SEEM TO FIND AN E-MAIL ADDRESS FOR DISNEY MANAGEMENT BUT AS A LONG TIME DISNEY CUSTOMER MY FAMILY AND I WILL NOT BE RETURNING FOR A VERY LONG TIME.
MAYBE MICHAEL EISNER WAS WORTH EVERY PENNY OF HIS RIDICULOUSLY HIGH SALARY?
STAN MARVIN
FORMER DISNEY CUSTOMER
