bsmartin2000
Active Member
I have always booked my own trips. Can someone tell me the pros and cons of using a travel agent? What does it cost to use one?
Thanks. I feel bad because we have changed my entire reservation in the past month...after booking back in March. I now have a 1 night room only, 5 night package, and 3 night room only. If I can somehow help to get her a little extra commission, after I took some away due to my changes, I would like to. I know that I've been a major pain to deal with lol.I know they get a little something on theme park tickets.
@wannabeBelle Marie is fantastic! Thank you for mentioning her on here!
Pam
It depends on the agent. I give mine a list of "what ifs" for changes and upgrades that she can make without contacting me. She has also called me while on the phone with Disney if something does not quite line up with the what ifs.I don't like travel agents because you lose all control over your trip. Everything you want done you have to call your travel agent and play the hurry up and wait game. For example, when free dining came out I was able to make the instant decision to switch from AKL to WL in order to secure free dining for our whole trip, a travel agent would have had to call me as about the change and call back in and by that time all the AKL availability would have been gone. I like being in control of my own trip and being able to tweek my ADR's and fastpasses as I wish. In both cases I have been able to improve over what we originally had, but if I had a travel agent by the time I called them and they got in to make the changes those better times or experiences that popped up would be gone.
I don't like travel agents because you lose all control over your trip. Everything you want done you have to call your travel agent and play the hurry up and wait game. For example, when free dining came out I was able to make the instant decision to switch from AKL to WL in order to secure free dining for our whole trip, a travel agent would have had to call me as about the change and call back in and by that time all the AKL availability would have been gone. I like being in control of my own trip and being able to tweek my ADR's and fastpasses as I wish. In both cases I have been able to improve over what we originally had, but if I had a travel agent by the time I called them and they got in to make the changes those better times or experiences that popped up would be gone.
That seems to be a common theme. We too found AAA to be a really a mixed bag as Disney is just one of the many things they sell and not their main focus.As Master Yoda said, give your agent a list of alternatives that are acceptable to you (in order of desire). That way the agent can go for #1, then move to #2 and so on if they are not available. I will say that it does matter who you get as an agent. Kingdom Konsultants are apparently amazing to work with but others... not so much. Although others have had stellar or at least okay service through AAA we had a nightmare experience with our local AAA rep that was supposed to be a master Disney travel genius. She was an idiot, and a lazy one too. Just pick the right one and be open about your wants and needs.
I'm sure for some it's okay. I just want to have control over my own trip, and I realize these travel agents are busy, your not their only client, so they can't just jump every time you call. I'm one of those people who will check the times on Adr and fastpasses several times a day to see if the time or experience I really wanted pops up, there is no way I would even expect a busy travel agent to do that. If anyone wants a good agent though, As You Wish Vacations is excellent.As Master Yoda said, give your agent a list of alternatives that are acceptable to you (in order of desire). That way the agent can go for #1, then move to #2 and so on if they are not available. I will say that it does matter who you get as an agent. Kingdom Konsultants are apparently amazing to work with but others... not so much. Although others have had stellar or at least okay service through AAA we had a nightmare experience with our local AAA rep that was supposed to be a master Disney travel genius. She was an idiot, and a lazy one too. Just pick the right one and be open about your wants and needs.
I'm sure for some it's okay. I just want to have control over my own trip, and I realize these travel agents are busy, your not their only client, so they can't just jump every time you call. I'm one of those people who will check the times on Adr and fastpasses several times a day to see if the time or experience I really wanted pops up, there is no way I would even expect a busy travel agent to do that. If anyone wants a good agent though, As You Wish Vacations is excellent.
I think it all depends on each person and their preferences. It's so easy now and I have done it so many times I don't need one, but they are certainly a big help to those that are new to the process. I can also sse how having a TA to do your fastpasses could benefit those of us in the central time zone. The new 7am time puts it at 6am for us which is right in the middle of your morning drive to work.There's no reason you couldn't use a travel agent and still do your own dining and Fastpass reservations.
A travel agent should handle your dining if you want them to, but with online reservations being so simple I imagine most people will opt to do that themselves.
Back in the day when dining was all booked via phone, I was happy to have someone else make those reservations. Now, it's easier to do it myself.
Lol!That seems to be a common theme. We too found AAA to be a really a mixed bag as Disney is just one of the many things they sell and not their main focus.
The first AAA I dealt with could have probably hand drawn the floor plan for every resort on property complete with room numbers and furniture configuration.
The second and last was pretty sure WDW was near Orlando.
I want to echo what others have said...I don't like travel agents because you lose all control over your trip. Everything you want done you have to call your travel agent and play the hurry up and wait game. For example, when free dining came out I was able to make the instant decision to switch from AKL to WL in order to secure free dining for our whole trip, a travel agent would have had to call me as about the change and call back in and by that time all the AKL availability would have been gone. I like being in control of my own trip and being able to tweek my ADR's and fastpasses as I wish. In both cases I have been able to improve over what we originally had, but if I had a travel agent by the time I called them and they got in to make the changes those better times or experiences that popped up would be gone.
It's great that you have a travel agent like that,but that is the exception not the rule, and I have seen some excellent travel agents trying their hearts out unable to get their clients what they wanted. For example one of my very good friend is an excellent travel agent,but when free dining was released, 45 minutes after phone lines opened I had mine done and booked, he was still on hold and he was on hold for another three hours on the travel agent line before he got through, and there were 2 of his clients that by that time what they wanted wasno longer available. It really all depends on personal preference, but for me I would rather know I got exactly what I want when Iwant it even if it means losing some sleep.I have also seen toomany posts from people who got stuck with lazy, crappy travel agents, not good ones.I want to echo what others have said...
Our TA is so on top of things, whatever alert system she uses, she is able to get those oh so elusive ADRs at BOG and CRT for dates and times I want, also got every single fp we wanted. I still have the ability to mess around with times, and I sometimes do, but she is so on top of things and is so helpfulnot! Nothing is "out of my control"!
Same for room and dining discounts, etc.
I love that I don't have to set an alarm for either ADRs OR FPs! What a huge relief!
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