And I’m glad they don’t close the ride anymore, that’s just ridiculous. Almost every paying guest would much rather ride something with a slightly broken piece than not get to ride at all. I agree night maintence and making it a priority are important though.
I feel like as late of 2012, this ^ would have also happened. Between 2012 and 2017, I didn't go to Disney and when I was back in 2017, I was like, WOW this park is kinda dirty now, and WOW, a lot of stuff is not working. Between 2017-2019, Splash was in Okay shape, with it really not being that great in 2019. But attractions like INDY being Splash-level of decrepit?! that is UNHEARD of. The Boulder became hit or miss over the years, but the whole not working is a whole other level.
Well there’s a difference between high standards and almost pretentious operational decisions. It’s pretentious. The average guest would be far more upset that they didn’t get to ride the ride on vacation instead of being upset that this single animatronic isn’t working.
Well, when you’ve got guests admitting that they’d rather ride something with broken effects and figures than not ride at all…
Guests don’t even know when something like that is going on. When a CM does a show check and let’s maintenance know that a show element isn’t working, therefore deciding to keep it closed until it’s fixed, they don’t tell guests that it’s closed because such-and-such isn’t working. Same when it’s later found out that something isn’t working and CMs close the ride. They’re not going to tell guests the actual reason. They’re likely going to spiel and the guests will move on.
Depended on the ride. The example they used to give was the Pirates auctioneer, Ship Captain and… Mayor Dunking Captain. If any of them went down, the ride closed and they put all available forces to fixing it; same day if possible. This was back when Disney actually built their AAs in-house.
It wasn’t pretentious. It was sincere, and it was just one of many policies that made DL such an amazing and consistently high-quality experience back in the day. It was one of the reasons DL built up the huge multigeneratIonal fan base it now spits on. They should name their next Magical Enchanted Dream Wish parade “Lowered Expectations.”
...and the other thing is, they've gotten away with it because we've let them. Other theme parks throughout the world have much lower ticket prices and consistently operate on a much higher quality show and product. They can't even blame "the weather," because both Tokyo and Efteling have much more "extreme" climates than either Florida or California. The screens on Smuggler's Run are already messed up, and the attraction/ park was closed for over a year. How long before the Tiana version of Splash is just as broken? I know we've all said this was going to be our "last time" at Disneyland, but that's a LOT of money to spend on stuff that is not working.
I’m aware that guests aren’t told, but I think the fact that guests would be outraged if they knew the actual reason is pretty telling.Guests don’t even know when something like that is going on. When a CM does a show check and let’s maintenance know that a show element isn’t working, therefore deciding to keep it closed until it’s fixed, they don’t tell guests that it’s closed because such-and-such isn’t working. Same when it’s later found out that something isn’t working and CMs close the ride. They’re not going to tell guests the actual reason. They’re likely going to spiel and the guests will move on.
I loved it when guests would come off any of the Fantasyland rides and tell me when something wasn’t working. To me, it showed that they valued a full experience. But when you spend all that money to be there and don’t care whether things are working or not, even if it’s just one animatronic, then Disney also starts to not care. And now we’re here, counting all of the show and ride elements that are failing amongst various attractions.
I had never experienced Haunted Mansion Holiday until last September (and it was better than I excepted), but that version of the Ghost Host over stayed its welcome QUICK. To happen even once was pretty jarring, but when it happened the second time, I was pretty mad. I am wondering if it's the same Doom Buggy both times? It really, really spoiled the moment. If I experienced Splash with one of the Brers missing, I think I'd feel the same way.
WELL, THAT'S PATHETIC. My modicum of optimism is gone.
Who cares if I paid hundreds of dollars and stuff ain’t workin’? Just keep the ride open.
...and this attraction is brand new. The refurbishment just opened. This doesn't bode well for the Splash retheme. They just don't care, and they've stopped pretending to care. The Tiana Mountain will look great for five minutes--for the first few days of the influncer *~content~* and then it will just go to blazes. Mark my words.
You’re likely not wrong, sadly.
