disneydancer2
New Member
Just got back yesterday from Disney. Had an Awesome time!
However I do have one gripe. We were VERY dissapointed in hotel service at All Star Music Resort. I had never been there before and since I was with a group had no say in the choice. But I figured i was as good as the other moderate priced hotels Disney has. Wrong.
First, We had to drag all our luggage across both pool areas and fountain to the Rock and Roll which is in the back area of the hotel.. But I guess someone has to get stuck with the furthest rooms so no big deal just a little walk..we could handle it. Second, the first morning the cleaning lady came at 8am!:snore: We were going to the park for 9 so were just getting up. I figured they waited till about 10 ,most of the people are out by then since parks open at 9. Anyway, that was the last we saw of the cleaning lady our entire trip. They did not come in to make the bed or give new towels. There was a pile of used ones by the end of the week. Good thing we found the towel cart on the second floor so we took extra towels so we'd have enough. One of the other rooms, the cleaning lady emptied the trash and left the full trash bag in the room. There was a problem with the phone in one room..which was called into the desk and took over a day to fix.
The last problem was with the buses. They are usually supposed to run every 20 minutes..not for us..it took forever to get a bus anywhere not to mention there were too many people to fit on one so if you were in the back you waited for the next one. They should really have one bus for each of the All Star Resorts..but they only did for Magic Kingdom.. these are 3 fairly big hotels.
One night, we waited over an hour to get the bus to Pleasure Island..and when you asked one of the other bus drivers, their answer was the same...they're right behind us or they'll be here..
only one driver actually called to make sure the bus was on schedule. After that night, we found ourselves taking buses to other parks or hotels to get transportation which took less time.
Overall, we all had an awesome trip and are ready to go back tomorrow but I really would not recommend the All Star. I understand it is one of cheapest but just because its cheap does not mean they can't have good service. It did not have the Disney spark that the other hotels do.
I would not stay there on my own..I'd rather be at Carribean Beach or Port Orleans..a little more but the service is a lot better..
Anyway, now that I have my gripe out.
I'm already starting to think of when we'll be going again..maybe the fall who knows. I LOVE DISNEY WORLD!!
![Smile :) :)](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
However I do have one gripe. We were VERY dissapointed in hotel service at All Star Music Resort. I had never been there before and since I was with a group had no say in the choice. But I figured i was as good as the other moderate priced hotels Disney has. Wrong.
First, We had to drag all our luggage across both pool areas and fountain to the Rock and Roll which is in the back area of the hotel.. But I guess someone has to get stuck with the furthest rooms so no big deal just a little walk..we could handle it. Second, the first morning the cleaning lady came at 8am!:snore: We were going to the park for 9 so were just getting up. I figured they waited till about 10 ,most of the people are out by then since parks open at 9. Anyway, that was the last we saw of the cleaning lady our entire trip. They did not come in to make the bed or give new towels. There was a pile of used ones by the end of the week. Good thing we found the towel cart on the second floor so we took extra towels so we'd have enough. One of the other rooms, the cleaning lady emptied the trash and left the full trash bag in the room. There was a problem with the phone in one room..which was called into the desk and took over a day to fix.
The last problem was with the buses. They are usually supposed to run every 20 minutes..not for us..it took forever to get a bus anywhere not to mention there were too many people to fit on one so if you were in the back you waited for the next one. They should really have one bus for each of the All Star Resorts..but they only did for Magic Kingdom.. these are 3 fairly big hotels.
One night, we waited over an hour to get the bus to Pleasure Island..and when you asked one of the other bus drivers, their answer was the same...they're right behind us or they'll be here..
only one driver actually called to make sure the bus was on schedule. After that night, we found ourselves taking buses to other parks or hotels to get transportation which took less time.
Overall, we all had an awesome trip and are ready to go back tomorrow but I really would not recommend the All Star. I understand it is one of cheapest but just because its cheap does not mean they can't have good service. It did not have the Disney spark that the other hotels do.
I would not stay there on my own..I'd rather be at Carribean Beach or Port Orleans..a little more but the service is a lot better..
Anyway, now that I have my gripe out.
I'm already starting to think of when we'll be going again..maybe the fall who knows. I LOVE DISNEY WORLD!!