Hi there, I will tell you this thread was not started by anyone at Kingdom Konsultants and was not limited to a discussion of our agency. A good TA, especially one who is immersed in Disney is not as easy to find as you might think. There are some who are very good, and some not. Disney focused agencies such as KK do handpick all of their agents and make sure they are up to date on all of the latest and greatest information out there. Granted there is a LOT of information out there and accessing it is easier than ever but that requires a lot of time and effort on the part of the client. A good TA has the most up to date information and offers at their fingertips. In addition, I have a lot of personal hands on experience when asked what I thought of a particular ride, attraction, restaurant etc. Finding that information can be confusing at best as so many people have different opinions of the same experience. As previously mentioned, this does not cost the client anything out of pocket and they will not save any additional money by booking it themselves ( Assuming the same package components) so I ask you why would you not avail yourself of that level of experience?
Also a correction to your tip, If Disney misspelled your name, they will correct it at no charge to you. If however this information was confirmed with you and you misspelled your name on the original booking, you will be charged the change fee. Disney does recap the entire reservation on each booking, especially with air involved so be sure to pay attention to make sure that everything is correct from your end.
Marie