wedway71 said:
Actually,to be honest Im trying to figure it out.Whats actually getting outsourced? Is it only a/v and technical and then the setup cms and then setup management or is it marketing,sales,and other mgt?
In most cases:
There is a sales person that works for the hotel.....they have the relationship with the intermediary.....they sell rooms/catering based on the needs of the end-user.......think broad strokes here.....you will utilize 1800 rms on XX pattern with xx rooms on peak, at XX rate. You will have $750K in catered events. XX square feet of meeting space is being held based on your proposed agenda. This can happen 3 weeks to
15 years in advance of the meeting.
A few months out, things are more ifnalized from a hotel end. In the mean time, the intermediary (if they do not do it themselves) has hired a production company, which will handle creating the stages, video screens, rigging, fog machines, video production and whatnot for the meetings.
Many companies specialize in this, therefore, they can bid much lower than in-house departments.
It is not smart for hotels to invest a lot in this area ofr a few reasons:
1. The equipment is expensive, and changes often
2. The jobs are technical, and expensive to staff.
3. Most companies will not guarantee that they will use your in-house department, so the business level could fluctuate greatly.
Typically, the only thing that a hotel provides for a meeting is rooms, food, tables, and chairs.