You‘re thinking like 2020 (or 2019) Disney. Disney Parks in the mid 2000s were a different story entirely. Let me paint the scene for you...
1) Disneyland Resort: Disneyland had been struggling for years since DCA. Despite additions, the park remained extremely under visited and under loved. Ride quality and maintenance had cratered in both parks. Tourism had slowed to a trickle. Disneyland Park remained a solid operation, but it was stagnate. Disney saw no other path than spending enormous sums of money to fix the resort. And the last time Disney had dolled out significant sums in Anaheim they had got DCA. There were even talks at the time that Disney was contemplating merging DCA into Disneyland:
“An initial idea was to combine Disneyland and California Adventure, creating a massive park that required one ticket. But the investment in infrastructure to transport visitors around that area was prohibitive, so they focused instead on creating a second Disneyland.”
Disneyland was in awful shape. Allowing another company to fix it would be tempting.
2) Walt Disney World: Like Disneyland, Walt Disney World was in trouble. In the late 90s Walt Disney World had reached unbelievable heights of profitability and occupancy. That all changed when a mixture of factors converged to keep Walt Disney World from more growth. A poorly built out park, an economic recession, and 9/11 destroyed Walt Disney World’s momentum. By the mid 2000s Fast Company Alum
@AustinC reported that “
Inside the company, Disney World became known as a “burning platform.”” The panic was real and palpable within the company.
3) Disneyland Paris: In a struggle echoing Disneyland in Anaheim, Disneyland Paris hobbled along with a lackluster 2nd gate and failing maintenance.
4) Hong Kong Disneyland: The park‘s struggle is well known. It flopped.
So of the ventures Disney was owner of or owned a stake in most were either in desperate need of cash infusions or on a path to stagnation. Other parks and resorts businesses were in better shape. Disney Cruise Line and Disney Vacation Club were rapidly growing divisions that held promise. Beyond that the parks were either dead or dying.
Both analysts and Disney itself wondered if Theme Parks as an industry would survive. WSJ wrote in 2007:
“When Walt Disney created Disneyland in 1955, and the company started the Disney World resort in Orlando, Fla., in 1971 with the first Magic Kingdom park, the parks were powerful brand builders. But it is unclear whether that is still the case in the 21st century, when kids are more interested in the Internet and Disney has more tools to play with, such as the relatively investment-light but popular Disney Channel.”
These anxieties about the future of theme parks also come out in
@AustinC ‘s reporting. Fast Company reported:
“
In the mid-2000s, however, Disney executives had reason to worry about the future of the business. Disney World, Parks’ crown jewel, seemed to be losing its luster. According to multiple sources, certain key metrics, including guests’ “intent to return,” were dropping; around half of first-time attendees signaled they likely would not come back because of long lines, high ticket costs, and other park pain points. Simultaneously, the stunningly fast adoption of social media and smartphones threatened the relevance of the parks. If Disney wanted these more tech-oriented generations to love it as much as their parents, who had grown up with fewer entertainment alternatives, had, it would have to embrace change now.”
“Inside the company, Disney World became known as a “burning platform.” As the former executive explains, “If we miss out on that next generation of guests, suddenly our burning platform is fully on fire—panic mode.””
This was more than just some irritation with investments. This was foundational. Would theme parks survive in an era of digital consumption? Disney also wrestled with the question of whether making big theme park investments was worth it. You can see these questions reflected in the investments Disney made or considered making. WSJ wrote in 2007:
“Disney's theme-park operation has been hatching plans to expand its reach by building smaller attractions and resorts around the world, rather than just more big parks. As well as stand-alone hotels in cities and beach resorts, that plan is expected to include Disney-branded retail and dining districts, and smaller, more specialized parks that could focus on popular themes such as pirates or princesses.”
LA Times also shared comments from then Disney P&R Chair Jay Rasulo. He hinted at the idea of smaller less significant investments:
“Beyond that, Rasulo’s talk of “niche parks” has sparked curiosity among Disney watchers. Those parks would be higher priced and offer a more intimate experience, Rasulo said during the investors speech.”
Not only Disney viewed theme parks as stagnating. Even Disney’s fan favorite partner Oriental Land Company began exploring new side ventures. OLC invested in several other properties and even worked with imagineering to dream up a new entertainment complex that would not be related to Tokyo Disney Resort. The sentiment in the room was theme parks were an obsolete business.
This is reflected in where Disney was putting its money at the time. Theme park investments were seen as increasingly unattractive to Disney. Rasulo wanted diversification. While we remember the $1.1 Billion investment in DCA, we are slow to remember that it represented only a fraction of total P&R investments in the late 2000s. Disney announced and built two cruise ships to the tune of $900 million each. Aulani was built for another gargantuan sum of $800 million. Disney built out resorts like Grand Californian DVC, DAKL DVC, and BLT for $100s of million. They also worked aggressively to build out Golden Oak, a non theme park project. So at the same time Disney was investing in California Adventure, they invested far more in non theme park projects. Like 3 times+ more. We haven’t even talked about the 1 billion+ (and
@marni1971 would say more) that was poured into MyMagic.
Iger was not a fan of theme parks and his investments prove it. As he pursued shortsighted real estate deals selling off Orlando property, his parks languished. Walt Disney World was utterly neglected in the first decade of Iger’s tenure. It was only after Cars Land opened that it dawned on Iger that theme parks were a good business. It was not until 2015 that Disney began taking serious steps to invest in its product.
So did Iger consider selling the parks? I’d absolutely believe so. He was too dumb to see the longterm potential. His early leadership of Parks and Resorts is noteworthy for its mediocrity and poor foresight. His failure to invest in meaningful improvements betrays his ineptness. Though perhaps he really loves theme parks. As Iger once said:
“I go there [Disneyland] and I marvel at how many people are there having the time of their lives. You just get the sense that in a world that can at times feel dark and as sinister as it is, these are people that have escaped all of that. They have spent time and good money, I will say, to provide themselves and their friends, their family, their loved ones, an experience that not only is going to make them feel good, but that they’re going to remember forever.”
Sources:
Five-Year Revamp of Its Lagging California-Themed Park
www.wsj.com
www.wsj.com
Some outsiders say the firm's recent fight with Anaheim is a sign it's itching to expand.
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Walt Disney World is selling off chunks of excess land on the fringes of its empire, allowing developers to pursue their own real-estate magic. Disney recently sold 53 acres on Sherberth Road south…
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