As in the case with many foods, simple is harder. PIzza dough, made from scratch, is very simple, Flour, water, yeast and a bit of salt and olive oil. Use a different flour, different water, or different strain of yeast and it comes out very differently. Same goes for how you mix it, how much you knead it (how much long chain gluten develops), how long you let it rest, the temp and humidity of the kitchen, how you toss it, what sort of fuel you fire your ovens with (natural gas creates water vapor when it burns - coal and wood do not) and a whole bunch of ofher things.
Disney has to crank out thousands of pies, with a rotating kitchen staff, that may have different skill sets - hence mass produced frozen product - it may not be great, but it is consistent.
Via Napoli makes pies from scratch, with specific flour and specific water chemistry (much the same as a brewery does), plus they have supposed "trained pizza makers" whatever that means.
Me, I like Via Napoli. Much like pasta should not be drowning in sauce, neither should pizza dough be drowing in toppings. The dough is part of the pizza, not a vehicle to transfer the toppings to your face, just like pasta is part of the dish. (Of course that is my opinino). I am from just outside of NYC, and you can't swing a dead cat without hitting a NYC style pizze place around here. I happen to prefer wood fired pizza (or coal fired ovens - those places are a little harder to find - I have two wood fired pizza places within 3 miles of my house, although one is a little too "trendy" for my tastes) so maybe that is why I like Via Napoli, with it's slightly charred crust (with a high gluten content)
-dave