This next post is an homage to the upcoming Disney sequel
Ralph Breaks the Internet. Let’s call it
Tuvalu Breaks My Disney Experience.
Woody and I had to pop open our umbrellas when we disembarked the monorail at the MK station because the rain was falling steadily. I immediately felt bad for insisting we stop at Guest Relations NOW. I felt even worse when I saw the number of people waiting in line.
This is where we spent the next hour of our lives.
Only instead of daylight ~ darkness
Instead of dry conditions ~ wetness
Instead of empty queue ~ craziness
I was amazed at how many guests (most in costume) were in line to
purchase party tickets! Apparently they were braver souls than us.
I was even more amazed at how quickly the line moved.....in just 15 minutes it was our turn at the window to speak with a CM.
We closed our umbrellas since we were now under cover. At that moment bells chimed and the Ghost Host announced over the PA system that the party had officially begun.
How ironic, I thought as we stood ready to turn in our admission.
“May we exchange our Halloween party tickets for Christmas party tickets?” I asked.
“You certainly can,” said Cast Member Anne. “What date would you like to attend?”
I told her and Anne pulled out a chart with ticket dates and prices. I did not expect there to be such a price differential between MNSSHP and MVMCP tickets. Making the exchange was going to cost us $50. Woody’s never been to a MVMCP and we’d discussed going with friends who live locally, so I paid the balance.
Anne did Woody’s ticket exchange first and it went seamlessly. He has his own MDE account.
Then it was my turn. Anne asked me to scan my MagicBand. Mickey’s head turned blue. Anne told me to try again. Blue.
Once more. Blue.
She furrowed her brow. “Have you used this band before?”
It was the same specialty Minnie Bow band that I had used to enter MK yesterday. The same band I had been using to unlock our room door and charge purchases. The same band I have used for the past 4 trips.
Anne did
a lot of typing and looking at the screen. The band didn’t exist according to MDE. And try as she might, she could not link the MVMCP ticket to my account. After about ten minutes she called tech support.
Meanwhile another CM (she looked to be a CP) was standing behind Anne holding a cash drawer. I’m guessing it was shift change and Anne was occupying the seat the CP was told was hers. I mention this only to show how
dedicated Anne was to solving my problem.
For the next
35 minutes Anne was on the phone with tech support. She kept mouthing “I’m sorry” to us as Woody and I waited. Anne motioned to the CP to put down the cash drawer and go retrieve something.
The “something” was a $50 Disney Gift Card which Anne gave me when she hung up the phone.
“I am not making you wait any longer!” Anne announced. “But tech support has no clue what is going on with your MDE account. They are continuing to work on it but have no idea how long it will take. How many more days are you here for?”
“Just tomorrow,” I answered.
“If your account is not fixed by morning, you will not be able to get into a park using your MagicBand. And you won’t be able to use your band for your fastpasses either. So here is a comp ticket for tomorrow ~ your fastpasses are linked to it. I’ve added three additional FPs for you, and for your husband also. Please accept my apologies for the hassle you guys have endured tonight.”
Anne also handed me hard tickets for MVMCP just in case we would have any issues with our bands on party night.
She thanked us for being so patient and told us to go eat! I was pretty hungry since my
takeout lunch from Cooks was hours ago.
Did my MDE account get repaired?
Stay tuned.