COProgressFan
Well-Known Member
That is something you can't blame on maintenance, all escalators and elevators are outsourced to Otis elevators. So if one breaks, it may get fixed days later because they are located off property.
While elevator maintenance is likely outsourced to Otis, given the sheer number of elevators on property I am certain there are mechanics on property every day servicing them. Elevators and escalators need monthly maintenance (at least) to keep them running safely.
One issue with the Land escalators would their age and also whether or not there is an effective system in place to prioritize repairs across property. (eg, escalator in Land should be fixed before an elevator in a bank of 2 others that are functioning at a resort - this should all go through Disney's maximo maintenance reporting system).