Test Track running FP Return through full Design Studio Feb 23

MarkTwain

Well-Known Member
Do the same people using FastPass get mad when they don't get to point at the crabs in the Little Mermaid, mess with the props in Pooh, or play the video games in Space Mountain? You wait in line, you get the full preshow. You FastPass, you miss it. That's the way Disney rides have operated for a long time.
 

TubaGeek

God bless the "Ignore" button.
Regardless of how physically long the line would get, pay attention to how fast the Fastpass line moves (unless they're experimenting with having it go through the design station) - if there was only one line, it would move even faster than that.
The bottom line is this: with Fastpass, the average guest is able to do more attractions than they would be able to do without Fastpass. There's no spin on that, that's just a fact.
Do the same people using FastPass get mad when they don't get to point at the crabs in the Little Mermaid, mess with the props in Pooh, or play the video games in Space Mountain? You wait in line, you get the full preshow. You FastPass, you miss it. That's the way Disney rides have operated for a long time.
I THINK the key difference (in Disney's eyes, anyways), is that, however minutely (or not workingly) the detail is, having your own, unique car is part of the ride experience. I don't agree with the decision, but I think that may be part of their "logic".
 

Fantasmic

Well-Known Member
The bottom line is this: with Fastpass, the average guest is able to do more attractions than they would be able to do without Fastpass. There's no spin on that, that's just a fact.

I THINK the key difference (in Disney's eyes, anyways), is that, however minutely (or not workingly) the detail is, having your own, unique car is part of the ride experience. I don't agree with the decision, but I think that may be part of their "logic".

Fast Pass work when the crowds are high, When they're low FP only stands to PUSH the standby queue up to stupid amounts.
 

Tom Morrow

Well-Known Member
The bottom line is this: with Fastpass, the average guest is able to do more attractions than they would be able to do without Fastpass. There's no spin on that, that's just a fact.
No, they are able to shop more and eat more, but not ride more. That's why it was created in the first place. That's why Disney "spins" it to make you think you're able to ride more. That's why they want you to think using Fastpass makes you some sort of "VIP" that is "skipping the line" when really you are just waiting in a "virtual wait" and then waiting in the same line that 80% of all that attraction's riders are also using (for a popular attraction, anyway).
 

TubaGeek

God bless the "Ignore" button.
No, they are able to shop more and eat more, but not ride more. That's why it was created in the first place. That's why Disney "spins" it to make you think you're able to ride more. That's why they want you to think using Fastpass makes you some sort of "VIP" that is "skipping the line" when really you are just waiting in a "virtual wait" and then waiting in the same line that 80% of all that attraction's riders are also using (for a popular attraction, anyway).
Why would they not be able to utilize that time on rides? After you get your FP you have AT LEAST two hours before it expires. You're telling me you can't fit in some A through D ticket attractions in in two hours?
 

Belowthesurface

Well-Known Member
I don't know why so many people are fooled and don't understand this simple concept....

Get rid of the Fastpass and many problems will go away. Although, that might mean that if it goes away, there won't be any positions that Cast Members hate or any positions that make Cast Members cry or get cursed at.

Nothing says family-friendly and world-class entertainment like when a Cast Member is crying and being cursed at. Also, nothing says Courtesy and Efficiency like ignoring Guests from the "regular line" and taking way more from Fastpass because one person is harassing a Cast Member.

But, if it means that I CAN GET ON THE RIDE SUPER FAST!, then I guess all of this is worth it.
 

flynnibus

Premium Member
Except, um, isn't a $10/hour Cast Member more expensive than just ordering hundreds of thousands more cards?

1000 guests an hour... $0.01/card = $10/hr

I guess it adds up :) If the cards are a few pennies instead of 0.01.. you can see it getting ugly quickly.
 

flynnibus

Premium Member
I'm fascinated that the cards cost $4. I thought Wal-Mart moved to RFID procurement in part because the chips were a FRACTION of a penny each, when bought in bulk. Am I remembering wrong?

Didn't you work in the hotels too? I thought I've heard the hotel cards cost about 0.25 in volume... and those are just blank mag-strip cards. I would expect the cards here would be similar.. if not more expensive due to the RFID component.
 

Tom Morrow

Well-Known Member
Why would they not be able to utilize that time on rides? After you get your FP you have AT LEAST two hours before it expires. You're telling me you can't fit in some A through D ticket attractions in in two hours?
Because those other rides you choose to ride are most likely also drastically inflated by Fastpass, and you, and anyone else who optimizes their Fastpass time while waiting in standby lines for other attractions are now technically occupying two lines at the same time, whereas with one line per attraction and no Fastpass, this would not happen.

This of course affects high demand rides and not so much rides with Fastpass like, say, Maelstrom, where hardly anyone gets a Fastpass for it. But what it does do is make it so all the high demand attractions have a drastically inflated standby line, so you have to get a Fastpass if you don't want to wait in that unnaturally long and inflated line.

Another thing to consider is that when everyone enters through one single line, there is a set number of people in front of you that does not change. With Fastpass, you are letting an undetermined and indefinite number of people "cut" in front of you in addition to however many people are already physically in front of you. On a high demand attraction, as you stand there, inching forward, far more people end up "cutting" in front of you through the Fastpass queue than could ever be physically possible with just one single line.

Basically it would come down to this: remove Fastpass, and everyone would physically be standing in lines for a longer portion of their day, but these lines would be significantly shorter and move much faster. You might have less time to wander around, shop, and eat, but ultimately how much you can ride in one day would be a toss up - its a matter of entering lines traditionally vs. putting in a decent amount of effort to utilize Fastpass to it's fullest potential.

However with Fastpass+ giving essentially every attraction Fastpass and seeming to place stronger and more controlled limits on the number of tickets given out, this might help to address some of these issues, but who knows.
 

t3techcom18

Well-Known Member
Tom Morrow, you put it perfectly.

As an update folks, the experiment will continue for a week starting today. The Design Studio show timings will also be slightly altered to a degree.

In other words....have mercy on the CM's please. They're probably going to be extremely frazzled even more than usual due to this change as the different show timings will put a giant monkey wrench into things, so please don't complicate things more for them than it already is.

Also, received word that the new orders for cards have been put so more should be arriving soon.
 

KevinYee

Well-Known Member
Original Poster
1000 guests an hour... $0.01/card = $10/hr

I guess it adds up :) If the cards are a few pennies instead of 0.01.. you can see it getting ugly quickly.

Right, but that assumes 100% spoilage on the cards issued. I'm guessing the spoilage is much closer to 10%, so about $1/hour.
 

dhall

Well-Known Member
The bottom line is this: with Fastpass, the average guest is able to do more attractions than they would be able to do without Fastpass. There's no spin on that, that's just a fact.

No, it's not a fact. Some guests take advantage of fast pass and skip a line or two, leaving many guests to stand in longer lines at the merge point. Each ride has only so much capacity, and if some of that is being filled by fast pass riders, then it has less capacity for the stand bys. On average, since the capacity of the ride can be considered a constant, it evens out.
 

dhall

Well-Known Member
This of course affects high demand rides and not so much rides with Fastpass like, say, Maelstrom, where hardly anyone gets a Fastpass for it. But what it does do is make it so all the high demand attractions have a drastically inflated standby line, so you have to get a Fastpass if you don't want to wait in that unnaturally long and inflated line.

Mealstrom being a fast pass attraction was always a joke to me -- who's going to backtrack around the lake just to ride it?

However with Fastpass+ giving essentially every attraction Fastpass and seeming to place stronger and more controlled limits on the number of tickets given out, this might help to address some of these issues, but who knows.

It might happen, if some there are folks in operations who want it bad enough to get the right reports written against the data warehouse. I hope there are, but I'm not holding my breath.
 

TubaGeek

God bless the "Ignore" button.
No, it's not a fact. Some guests take advantage of fast pass and skip a line or two, leaving many guests to stand in longer lines at the merge point. Each ride has only so much capacity, and if some of that is being filled by fast pass riders, then it has less capacity for the stand bys. On average, since the capacity of the ride can be considered a constant, it evens out.
"Some guests" are the smart ones. It's your own fault if you don't use the tool. Get a fast pass. Ride another ride. Use the Fastpass.
The inflated standby queues make about one quarter of the people wait longer, but 75% of people can practically walk on to an attraction. Don't tell me "it evens out".
 

Tom Morrow

Well-Known Member
"Some guests" are 80% of all guests that ride popular Fastpass attractions. Those 75% are not "walking onto the attraction" if they had to virtually wait for their Fastpass to be valid, only to wait in a line that still moves slower than what one single line would move, because remember, they still aren't taking 100% of the riders from that Fastpass line.

You idealize Fastpass as to how it looks on paper and not how it actually plays out.
 

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