ford91exploder
Resident Curmudgeon
Four Seasons was always pretty outstanding but Disney prides itself on service. Cast Members were trained to go out of their way to make a guest's day and provide individualized service. It just feels like both the operational needs combined with Disney's sadly low pay scale, that hasn't kept up with the market, has bought them a much inferior experience than they would have gotten fifteen or twenty years ago. Guests staying at a deluxe resort should get white glove service.
Yes now they get Motel 6 Service with Waldorf Astoria pricing.