News Star Wars Galaxy's Edge Disneyland opening reports/reviews

mickEblu

Well-Known Member
Employees playing roles to create a background story and interactions is working in other parks to a very high level. Knots is doing it with their Ghost Town Alive. We have a park in UT called Evermore that does it full time. I was SURE that Disney was trying to create that kind of experience. How they miss so badly? I’m stunned at the wave of OK to poor trip reports. This is a multi-billion dollar investment. I keep reading about poor design but beautifully built immersion. No fun or whimsy. No shade. No music. One ride and the other experiences are all high end. Are people being crazy critical? I’m comparing these TRs to what I have read about Pandora (mostly raves). Do we really have a 2 billion dollar stumble?

I don’t think we re being too critical. I think if anything we re judging an incomplete land with ROTR not being open. With that said, I don’t think ROTR solves most of the issues people have with the land.
 

TP2000

Well-Known Member
True but disengaged CMs are the least of the concerns with SWL don’t you think?

Sure; their marketing message is a mess, their seasonal ticketing is a mess, overall attendance is a mess. Mr. Chapek cut out all the interactive entertainment and the supper club, and the big E Ticket is still months from opening.

But the Falcon ride is operating exactly as it was supposed to, and keeps running 16 hours a day for over a month now. They've got the reservations only process for the Cantina and Savi's Workshop locked and loaded. The crowds are modest and entirely manageable. The weather is great.

The one thing this land was supposed to do was remake the Disneyland experience, being all interactive and drawing us into "the story". As Mr. Chapek said two days before the place opened "It's all about the Cast!"

Sorry Mr. Chapek, and sorry if this offends some of the CM's who join us here, but the Cast in Star Wars Land ain't that great. They're mediocre at best. Bored and lazy at worst. But at least they're getting lots of downtime to talk to each other with.
 

mickEblu

Well-Known Member
Sure; their marketing message is a mess, their seasonal ticketing is a mess, overall attendance is a mess. Mr. Chapek cut out all the interactive entertainment and the supper club, and the big E Ticket is still months from opening.

But the Falcon ride is operating exactly as it was supposed to, and keeps running 16 hours a day for over a month now. They've got the reservations only process for the Cantina and Savi's Workshop locked and loaded. The crowds are modest and entirely manageable. The weather is great.

The one thing this land was supposed to do was remake the Disneyland experience, being all interactive and drawing us into "the story". As Mr. Chapek said two days before the place opened "It's all about the Cast!"

Sorry Mr. Chapek, and sorry if this offends some of the CM's who join us here, but the Cast in Star Wars Land ain't that great. They're mediocre at best. Bored and lazy at worst. But at least they're getting lots of downtime to talk to each other with.

Well sure everything is working except ROTR but what I was getting at was the issues like the land being a dreary sea of brown/ tan with no water features or music and feeling lifeless. Not to mention the Falcon that’s receiving lukewarm reviews. I find those issues worse than the CM who told me that she didn’t know what a ride was. Lol. TBH most of the CMs in Disneyland proper aren’t any better.
 

mickEblu

Well-Known Member
On second thought I’m kind of glad SWL was built where it was. As much as I would have preferred Endor who’s to say it would have came out as great as I’m imagining with the current regime? So we’d have some half baked Endor with static ROA fiberglass Ewoks AND TL would be bastardized for the foreseeable future with no chance of a refresh bringing it back to its former glory. At least SWL is in the corner of the park behind the berm.

Has there been one home run project since Chapek took over? I can think of one. Last one was Grizzly Peak Airfield under Staggs.
 

Stripes

Premium Member
I really do think if we get those four things I mentioned earlier, we're golden. And it's not hard at all. The speakers are in place, just run a different track through the system. According to WDI the droids are ready, so bring em on out. I'm ready for the kinetics. It's obvious that the land was designed with an eye toward shows. There are at least 3 stages they could be using right now, but aren't. ROTR will open in due time.

Honestly, this isn't hard TDA. Get it together.

@TP2000 I think it's time for another chat with neighbor lady. 😉
 

TP2000

Well-Known Member
This is all just so weird. We keep hearing mumbles about how Mr. Chapek cut the budget for the roaming droids, cut the budget for the stunt show, cut the budget for the entire supper club, cut the budget for the interactive aliens and characters. Because as we all know, labor costs are a businesses biggest expense and actors and operators cost money to staff and pay.

And yet in just one modestly busy evening @TrainChasers captured a dozen photos of all of these CM's just standing around, leaning against walls, talking to each other, while small crowds of paying customers shuffle past them totally ignored.

And what is worse is that these CM's look absolutely fabulous in their uniforms and they've done their hair and makeup and look more pulled together than the average WDW CM who thinks a cheap home buzz cut for boys doesn't look carny, or who think stringy hair pulled into a dirty scrunchy is acceptable as a "hairdo" for girls. These Disneyland CM's in Star Wars Land may not be able to pull off good customer service, but at least they are reasonably attractive and do their hair!

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Such a waste of labor and investment in all those uniforms and training. But Mr. Chapek cut the budget on the roaming droids and stunt show? Seems like very bad management for a Billion dollar land that feels dead and lifeless, if you ask me.

And what exactly are these CM's supposed to be doing ? Are they supposed to be Black Spire Outpost townsfolk who wander around and pull us into their story? Was there some job or task they were originally supposed to do if the crowds had actually shown up to this new land? Why are they paid to be there to begin with? I've been going to Disneyland for decades, and I've never seen a land that's staffed with clumps of random CM's who just talk to each other and stare blankly into the middle distance for no known reason.

Can any CM fill us in on what all these employees are supposed to be doing exactly??? :bored:
 
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TalkingHead

Well-Known Member
Employees playing roles to create a background story and interactions is working in other parks to a very high level. Knots is doing it with their Ghost Town Alive. We have a park in UT called Evermore that does it full time. I was SURE that Disney was trying to create that kind of experience. How they miss so badly? I’m stunned at the wave of OK to poor trip reports. This is a multi-billion dollar investment. I keep reading about poor design but beautifully built immersion. No fun or whimsy. No shade. No music. One ride and the other experiences are all high end. Are people being crazy critical? I’m comparing these TRs to what I have read about Pandora (mostly raves). Do we really have a 2 billion dollar stumble?

How is it possible that non-profit living history museums can pull off these kinds of imaginative interactions with volunteers playing roles but Disney, the market share leader in entertainment, can’t figure it out?
 

mikejs78

Well-Known Member
I really do think if we get those four things I mentioned earlier, we're golden. And it's not hard at all. The speakers are in place, just run a different track through the system. According to WDI the droids are ready, so bring em on out. I'm ready for the kinetics. It's obvious that the land was designed with an eye toward shows. There are at least 3 stages they could be using right now, but aren't. ROTR will open in due time.

Honestly, this isn't hard TDA. Get it together.

@TP2000 I think it's time for another chat with neighbor lady. 😉
Exactly this. The perceived problems are all easily fixable, IMO. Adding the droids (which are still planned at some point, IMO), adding BGM, and pushing the CMs to be more interactive. All easily solvable.
 

TROR

Well-Known Member
If I ever ride the Falcon, I’m going to ask to be the pilot and demand if they say no. I’m the paying customer and the one waiting in line. No way I’m ever doing a side role like the gunner again. So boring.
 

RobWDW1971

Well-Known Member
If I ever ride the Falcon, I’m going to ask to be the pilot and demand if they say no. I’m the paying customer and the one waiting in line. No way I’m ever doing a side role like the gunner again. So boring.

Wait to you get stuck in the back with the engineer role - if your Star Wars fantasy included not being able to see where the Falcon was going and being yelled at by someone named Hondo, you're in luck!
 

mickEblu

Well-Known Member
You don’t have to trade, just ask to be Pilot in the next group.

I’d advise single riders that want to be pilot to just wait in the regular line. It might be asking too much to basically Fastpass into a Pilot role but at the same time, it may be worth a shot if single rider isn’t too long.
 

TrainsOfDisney

Well-Known Member
personally, when I’m a grown adult waiting in a single rider line I’m pretty much expecting engineer (and indeed I’ve gotten that each time I’ve ridden). I think it was a very unwise move to make the pilot role a “premium” role. As I said in the other thread, I predict big problems with this in Florida where there are way more “once in a lifetime” families.
 

mickEblu

Well-Known Member
personally, when I’m a grown adult waiting in a single rider line I’m pretty much expecting engineer (and indeed I’ve gotten that each time I’ve ridden). I think it was a very unwise move to make the pilot role a “premium” role. As I said in the other thread, I predict big problems with this in Florida where there are way more “once in a lifetime” families.

I would just like to pat myself on the back and say that I called single rider being a de facto engineer line a long time ago, even though they aren’t exactly advertising it as that.
 

mickEblu

Well-Known Member
I would also like to pat myself on the back and say I was one of the few people saying SWL wasn’t going to break DL and the capacity created would be greater than the demand. With that said. I didn’t expect it to be this empty at first like @Phrubruh.
 

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