A passenger load of only 38% also explains some of these wide-open or nearly deserted shots from the video...
Checking in...
"Wow, look at this, there's no one here. Last time we were stopped way out here. There's no wait at all!" -TimTracker
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The CM's were trying to keep people together as much as possible during his cruise, but there were so many shots where the lack of passengers was obvious. Like the big show segment on the bridge, where half the bridge consoles were empty
(Halcyon must have downloaded the latest Autopilot software from Tesla) and each childless adult had their own multi-user console to play with.
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TimTracker, who is obviously a Disney lifestyle blogger based in Orlando, had some very sly commentary on this video. He likely got this cruise at a discount, or perhaps comped, because he has 900K followers on YouTube. So he knows he needs to self-edit a bit, but the point was made quite clear at several points in his video; the ship was nearly empty.
That said, the CM's seen in his video were doing a great job! And there appeared to be the full complement of real Entertainment CM's as Characters or Halcyon employees advancing the story. So no noticeable cutbacks on Entertainment staffing yet.
I also didn't see any cringey line-dancing lessons by former All-Stars pool lifeguards, and the Non-Entertainment CM's seemed to be doing well with the very light passenger load. Also, that young son of TimTracker's is adorable! Polite and respectful and the perfect age to finally be up to the task of interacting with the Starcruiser, yet young enough to be fully buying into it 100%. Sort of that magic age, that last Christmas before they figure out that Santa Claus might not be real.
But at only 38% full? Even Santa Claus can't make those financials look good.