News Star Wars Galactic Starcruiser coming to Walt Disney World 2021

pdude81

pdude81

Well-Known Member
corran horn said:
Booking through September he said. Captain's Table charge for the 4 of us (2 adults, 2 kids) was $126.60. 3 separate conf numbers: for booking, regular dining, and captain's table dining.
Click to expand...
Ok, interesting. I was not expecting that. Maybe just the DVC and AP windows were through 5/4? very confusing.
 
HoustonHorn

HoustonHorn

Premium Member
Booked this morning for March 7. 5-hour, 40-minute beatdown, but I'm just happy I got it. Thought I'd share a few notes - I keep up with this thread pretty well, but the items below were new to me.

*Note* Anyone who gives an ounce of grief about me having booked this will be immediately ignored. Life is too short to spend time worrying about jealousy or trolls. I will hit the ignore and then pray you find something to fill whatever void there is in your life that leads you to constantly drag others.

OK, now that that is out of the way...

  1. When you call, if you get a message that the lines are too busy to complete your booking and telling you to hang up and call back later, DO NOT DO IT! If the lines are truly full, you'll get a tone, and you can hang up. I was told that at 6:00:12 Central this morning, and I just stayed on the line. I went into a queue and at 6:18, my call was answered. The lady had to do a warm transfer to a Starcruiser specialist. At that point, I'm back on hold, BUT THERE WAS NO MUSIC. So on a wing and a prayer, I just stayed on the line until a Starcruiser booking CM answered from the silence at 9:24.
  2. If you are planning on doing a pre-cruise stay (I am, because I'm neurotic, and I'm not going to trust the airlines to get me there day-of), DO NOT try to book your trip insurance during your Starcruiser booking. I did not know that, and the process of taking the insurance off was about 40 minutes, including a phone screwup that caused the CM to drop the call and call me back (make sure they have your number).
  3. Travel Agents: The Starcruiser appears to be on a different system than TA booking. So even though I gave the number when I first dialed in, the rezzie was booked as a personal reservation. They were able to fix it, but you will need to make sure that they are linking this to your agency number.
  4. Your Starcruiser CM cannot book your pre- or post- stay. They will transfer you to a regular agent. I was on hold another hour, and it took about 15 minutes to book the pre-stay.
  5. If you are doing a pre-stay, they recommend booking insurance and Memory Maker with your pre-stay to cover length of trip. If you are doing a post-stay, book it with your Starcruiser and have it cover length of trip.
  6. It sounds like you can ADD TO or CHANGE the people in your room pretty easily. Not sure about dropping.
  7. It isn't listed yet, but there is going to be a photoshoot add-on at some point. I think she said that the Memory Maker would include that (kinda like the Disney Springs photoshoot).
  8. I asked about the booking window for Oga's (which I presume will apply to Savi's and Droid Depot), because you have to book that reservation separately. She thinks that in my case, I will be able to book 60 days before the day I check in for my pre-stay (instead of 60 days from the day I check in to the Starcruiser). She said if it doesn't work that day, call and they will try to make it happen. But they are working through the nuances as well.
Couple of general notes:
  1. If anyone is on the March 7 sailing, I'd love to meet up for a drink.
  2. Going earlier was more important to me than the Captain's Table or an upgraded room, but it sounds like those are all booking up relatively quickly. There are rumors that all of the suites are booked through May 4 (current presale window), but my CM wasn't sure about that. Captain's Table is booking fast because everyone is shocked at the minimal upcharge compared to the obscene price of the experience.
  3. We did not have a choice of dining seatings - only the first was available. Again, NBD, because the last shuttle back from Batuu is at 4:00 PM, so plenty of time to get ready for either dinner seating.
Standard disclaimers - this was my experience, so YMMV. But I hope this is helpful, and I'm happy to answer any questions that I can.
 
B

brideck

Well-Known Member
LovePop said:
You can always call (407) 939-5277, the regular number. I just called and the wait time is 104 minutes, but at least you can get it done (I hope).
Click to expand...

Yeah, unfortunately I didn't know/couldn't find the regular number fast enough. (My spouse normally handles our bookings.) I eventually got in through the Disney Visa number and am currently about an hour into the silent wait of doom.

The weird/bad thing from this morning is that when I called the number they'd been using for AP reservations last week, it picked up with a message saying that it was the Galactic Starcruiser reservation line, but that the office is closed. Call back Oct 28th. That's super misleading if you're not certain there's supposed to be a way to make a reservation today.
 
corran horn

corran horn

Well-Known Member
Should also note, and maybe this is standard for Disney experiences at this point (never paid attention) but cancellations inside of 30 days they keep all the money.
 
nickys

nickys

Premium Member
HoustonHorn said:
Booked this morning for March 7. 5-hour, 40-minute beatdown, but I'm just happy I got it. Thought I'd share a few notes - I keep up with this thread pretty well, but the items below were new to me.

*Note* Anyone who gives an ounce of grief about me having booked this will be immediately ignored. Life is too short to spend time worrying about jealousy or trolls. I will hit the ignore and then pray you find something to fill whatever void there is in your life that leads you to constantly drag others.

OK, now that that is out of the way...

  1. When you call, if you get a message that the lines are too busy to complete your booking and telling you to hang up and call back later, DO NOT DO IT! If the lines are truly full, you'll get a tone, and you can hang up. I was told that at 6:00:12 Central this morning, and I just stayed on the line. I went into a queue and at 6:18, my call was answered. The lady had to do a warm transfer to a Starcruiser specialist. At that point, I'm back on hold, BUT THERE WAS NO MUSIC. So on a wing and a prayer, I just stayed on the line until a Starcruiser booking CM answered from the silence at 9:24.
  2. If you are planning on doing a pre-cruise stay (I am, because I'm neurotic, and I'm not going to trust the airlines to get me there day-of), DO NOT try to book your trip insurance during your Starcruiser booking. I did not know that, and the process of taking the insurance off was about 40 minutes, including a phone screwup that caused the CM to drop the call and call me back (make sure they have your number).
  3. Travel Agents: The Starcruiser appears to be on a different system than TA booking. So even though I gave the number when I first dialed in, the rezzie was booked as a personal reservation. They were able to fix it, but you will need to make sure that they are linking this to your agency number.
  4. Your Starcruiser CM cannot book your pre- or post- stay. They will transfer you to a regular agent. I was on hold another hour, and it took about 15 minutes to book the pre-stay.
  5. If you are doing a pre-stay, they recommend booking insurance and Memory Maker with your pre-stay to cover length of trip. If you are doing a post-stay, book it with your Starcruiser and have it cover length of trip.
  6. It sounds like you can ADD TO or CHANGE the people in your room pretty easily. Not sure about dropping.
  7. It isn't listed yet, but there is going to be a photoshoot add-on at some point. I think she said that the Memory Maker would include that (kinda like the Disney Springs photoshoot).
  8. I asked about the booking window for Oga's (which I presume will apply to Savi's and Droid Depot), because you have to book that reservation separately. She thinks that in my case, I will be able to book 60 days before the day I check in for my pre-stay (instead of 60 days from the day I check in to the Starcruiser). She said if it doesn't work that day, call and they will try to make it happen. But they are working through the nuances as well.
Couple of general notes:
  1. If anyone is on the March 7 sailing, I'd love to meet up for a drink.
  2. Going earlier was more important to me than the Captain's Table or an upgraded room, but it sounds like those are all booking up relatively quickly. There are rumors that all of the suites are booked through May 4 (current presale window), but my CM wasn't sure about that. Captain's Table is booking fast because everyone is shocked at the minimal upcharge compared to the obscene price of the experience.
  3. We did not have a choice of dining seatings - only the first was available. Again, NBD, because the last shuttle back from Batuu is at 4:00 PM, so plenty of time to get ready for either dinner seating.
Standard disclaimers - this was my experience, so YMMV. But I hope this is helpful, and I'm happy to answer any questions that I can.
Click to expand...
I’m interested what the insurance for this covers.

The cancellation policy is fairly draconian, so does the insurance cover you for having to cancel for any reason? It’s not as if this would easy to rebook for a later date.

I find the position with booking Oga’s disappointing. Booking ADRs applies to each separate stay, so I’d be surprised if you could book based on your pre-stay. I would have thought they’d at least have a dedicated line for booking things like Oga’s, droid building etc for guests that opens a little earlier. But then I suppose they don’t want Halcyon guests taking up all availability every other day.
 
HoustonHorn

HoustonHorn

Premium Member
nickys said:
I’m interested what the insurance for this covers.

The cancellation policy is fairly draconian, so does the insurance cover you for having to cancel for any reason? It’s not as if this would easy to rebook for a later date.

I find the position with booking Oga’s disappointing. Booking ADRs applies to each separate stay, so I’d be surprised if you could book based on your pre-stay. I would have thought they’d at least have a dedicated line for booking things like Oga’s, droid building etc for guests that opens a little earlier. But then I suppose they don’t want Halcyon guests taking up all availability every other day.
Click to expand...
It was the standard trip insurance. So I don't think it's "any reason," but it's pretty flexible.

I am hoping they do something about the add-ons. We're talking about 350-400 guests, every other day, and being gone by 4 PM, being dumped into Batuu. I am guessing a lot will have done some/all of them (and maybe more than once), so don't know how much demand there will be for these. Other than Oga's - man do I want to go when people are dressed up. It will feel even more SW!
 
syandell2000

syandell2000

New Member
HoustonHorn said:
Booked this morning for March 7. 5-hour, 40-minute beatdown, but I'm just happy I got it. Thought I'd share a few notes - I keep up with this thread pretty well, but the items below were new to me.

*Note* Anyone who gives an ounce of grief about me having booked this will be immediately ignored. Life is too short to spend time worrying about jealousy or trolls. I will hit the ignore and then pray you find something to fill whatever void there is in your life that leads you to constantly drag others.

OK, now that that is out of the way...

  1. When you call, if you get a message that the lines are too busy to complete your booking and telling you to hang up and call back later, DO NOT DO IT! If the lines are truly full, you'll get a tone, and you can hang up. I was told that at 6:00:12 Central this morning, and I just stayed on the line. I went into a queue and at 6:18, my call was answered. The lady had to do a warm transfer to a Starcruiser specialist. At that point, I'm back on hold, BUT THERE WAS NO MUSIC. So on a wing and a prayer, I just stayed on the line until a Starcruiser booking CM answered from the silence at 9:24.
  2. If you are planning on doing a pre-cruise stay (I am, because I'm neurotic, and I'm not going to trust the airlines to get me there day-of), DO NOT try to book your trip insurance during your Starcruiser booking. I did not know that, and the process of taking the insurance off was about 40 minutes, including a phone screwup that caused the CM to drop the call and call me back (make sure they have your number).
  3. Travel Agents: The Starcruiser appears to be on a different system than TA booking. So even though I gave the number when I first dialed in, the rezzie was booked as a personal reservation. They were able to fix it, but you will need to make sure that they are linking this to your agency number.
  4. Your Starcruiser CM cannot book your pre- or post- stay. They will transfer you to a regular agent. I was on hold another hour, and it took about 15 minutes to book the pre-stay.
  5. If you are doing a pre-stay, they recommend booking insurance and Memory Maker with your pre-stay to cover length of trip. If you are doing a post-stay, book it with your Starcruiser and have it cover length of trip.
  6. It sounds like you can ADD TO or CHANGE the people in your room pretty easily. Not sure about dropping.
  7. It isn't listed yet, but there is going to be a photoshoot add-on at some point. I think she said that the Memory Maker would include that (kinda like the Disney Springs photoshoot).
  8. I asked about the booking window for Oga's (which I presume will apply to Savi's and Droid Depot), because you have to book that reservation separately. She thinks that in my case, I will be able to book 60 days before the day I check in for my pre-stay (instead of 60 days from the day I check in to the Starcruiser). She said if it doesn't work that day, call and they will try to make it happen. But they are working through the nuances as well.
Couple of general notes:
  1. If anyone is on the March 7 sailing, I'd love to meet up for a drink.
  2. Going earlier was more important to me than the Captain's Table or an upgraded room, but it sounds like those are all booking up relatively quickly. There are rumors that all of the suites are booked through May 4 (current presale window), but my CM wasn't sure about that. Captain's Table is booking fast because everyone is shocked at the minimal upcharge compared to the obscene price of the experience.
  3. We did not have a choice of dining seatings - only the first was available. Again, NBD, because the last shuttle back from Batuu is at 4:00 PM, so plenty of time to get ready for either dinner seating.
Standard disclaimers - this was my experience, so YMMV. But I hope this is helpful, and I'm happy to answer any questions that I can.
Click to expand...
Super helpful-- thanks for posting!
 
Patcheslee

Patcheslee

Well-Known Member
HoustonHorn said:
It was the standard trip insurance. So I don't think it's "any reason," but it's pretty flexible.

I am hoping they do something about the add-ons. We're talking about 350-400 guests, every other day, and being gone by 4 PM, being dumped into Batuu. I am guessing a lot will have done some/all of them (and maybe more than once), so don't know how much demand there will be for these. Other than Oga's - man do I want to go when people are dressed up. It will feel even more SW!
Click to expand...
The good news is IF other guests want to avoid, or maybe even see the resort guests at HS, we already know the days they will be there because of the set schedule.
 
pdude81

pdude81

Well-Known Member
HoustonHorn said:
Booked this morning for March 7. 5-hour, 40-minute beatdown, but I'm just happy I got it. Thought I'd share a few notes - I keep up with this thread pretty well, but the items below were new to me.

*Note* Anyone who gives an ounce of grief about me having booked this will be immediately ignored. Life is too short to spend time worrying about jealousy or trolls. I will hit the ignore and then pray you find something to fill whatever void there is in your life that leads you to constantly drag others.

OK, now that that is out of the way...

  1. When you call, if you get a message that the lines are too busy to complete your booking and telling you to hang up and call back later, DO NOT DO IT! If the lines are truly full, you'll get a tone, and you can hang up. I was told that at 6:00:12 Central this morning, and I just stayed on the line. I went into a queue and at 6:18, my call was answered. The lady had to do a warm transfer to a Starcruiser specialist. At that point, I'm back on hold, BUT THERE WAS NO MUSIC. So on a wing and a prayer, I just stayed on the line until a Starcruiser booking CM answered from the silence at 9:24.
  2. If you are planning on doing a pre-cruise stay (I am, because I'm neurotic, and I'm not going to trust the airlines to get me there day-of), DO NOT try to book your trip insurance during your Starcruiser booking. I did not know that, and the process of taking the insurance off was about 40 minutes, including a phone screwup that caused the CM to drop the call and call me back (make sure they have your number).
  3. Travel Agents: The Starcruiser appears to be on a different system than TA booking. So even though I gave the number when I first dialed in, the rezzie was booked as a personal reservation. They were able to fix it, but you will need to make sure that they are linking this to your agency number.
  4. Your Starcruiser CM cannot book your pre- or post- stay. They will transfer you to a regular agent. I was on hold another hour, and it took about 15 minutes to book the pre-stay.
  5. If you are doing a pre-stay, they recommend booking insurance and Memory Maker with your pre-stay to cover length of trip. If you are doing a post-stay, book it with your Starcruiser and have it cover length of trip.
  6. It sounds like you can ADD TO or CHANGE the people in your room pretty easily. Not sure about dropping.
  7. It isn't listed yet, but there is going to be a photoshoot add-on at some point. I think she said that the Memory Maker would include that (kinda like the Disney Springs photoshoot).
  8. I asked about the booking window for Oga's (which I presume will apply to Savi's and Droid Depot), because you have to book that reservation separately. She thinks that in my case, I will be able to book 60 days before the day I check in for my pre-stay (instead of 60 days from the day I check in to the Starcruiser). She said if it doesn't work that day, call and they will try to make it happen. But they are working through the nuances as well.
Couple of general notes:
  1. If anyone is on the March 7 sailing, I'd love to meet up for a drink.
  2. Going earlier was more important to me than the Captain's Table or an upgraded room, but it sounds like those are all booking up relatively quickly. There are rumors that all of the suites are booked through May 4 (current presale window), but my CM wasn't sure about that. Captain's Table is booking fast because everyone is shocked at the minimal upcharge compared to the obscene price of the experience.
  3. We did not have a choice of dining seatings - only the first was available. Again, NBD, because the last shuttle back from Batuu is at 4:00 PM, so plenty of time to get ready for either dinner seating.
Standard disclaimers - this was my experience, so YMMV. But I hope this is helpful, and I'm happy to answer any questions that I can.
Click to expand...
$350 fee to downgrade room or remove guests from your party. Outside of 90 days you can fully cancel and try to rebook, but to modify down there is a fee. More money will be accepted without penalty
 
LovePop

LovePop

Well-Known Member
HoustonHorn said:
Booked this morning for March 7. 5-hour, 40-minute beatdown, but I'm just happy I got it. Thought I'd share a few notes - I keep up with this thread pretty well, but the items below were new to me.

*Note* Anyone who gives an ounce of grief about me having booked this will be immediately ignored. Life is too short to spend time worrying about jealousy or trolls. I will hit the ignore and then pray you find something to fill whatever void there is in your life that leads you to constantly drag others.

OK, now that that is out of the way...

  1. When you call, if you get a message that the lines are too busy to complete your booking and telling you to hang up and call back later, DO NOT DO IT! If the lines are truly full, you'll get a tone, and you can hang up. I was told that at 6:00:12 Central this morning, and I just stayed on the line. I went into a queue and at 6:18, my call was answered. The lady had to do a warm transfer to a Starcruiser specialist. At that point, I'm back on hold, BUT THERE WAS NO MUSIC. So on a wing and a prayer, I just stayed on the line until a Starcruiser booking CM answered from the silence at 9:24.
  2. If you are planning on doing a pre-cruise stay (I am, because I'm neurotic, and I'm not going to trust the airlines to get me there day-of), DO NOT try to book your trip insurance during your Starcruiser booking. I did not know that, and the process of taking the insurance off was about 40 minutes, including a phone screwup that caused the CM to drop the call and call me back (make sure they have your number).
  3. Travel Agents: The Starcruiser appears to be on a different system than TA booking. So even though I gave the number when I first dialed in, the rezzie was booked as a personal reservation. They were able to fix it, but you will need to make sure that they are linking this to your agency number.
  4. Your Starcruiser CM cannot book your pre- or post- stay. They will transfer you to a regular agent. I was on hold another hour, and it took about 15 minutes to book the pre-stay.
  5. If you are doing a pre-stay, they recommend booking insurance and Memory Maker with your pre-stay to cover length of trip. If you are doing a post-stay, book it with your Starcruiser and have it cover length of trip.
  6. It sounds like you can ADD TO or CHANGE the people in your room pretty easily. Not sure about dropping.
  7. It isn't listed yet, but there is going to be a photoshoot add-on at some point. I think she said that the Memory Maker would include that (kinda like the Disney Springs photoshoot).
  8. I asked about the booking window for Oga's (which I presume will apply to Savi's and Droid Depot), because you have to book that reservation separately. She thinks that in my case, I will be able to book 60 days before the day I check in for my pre-stay (instead of 60 days from the day I check in to the Starcruiser). She said if it doesn't work that day, call and they will try to make it happen. But they are working through the nuances as well.
Couple of general notes:
  1. If anyone is on the March 7 sailing, I'd love to meet up for a drink.
  2. Going earlier was more important to me than the Captain's Table or an upgraded room, but it sounds like those are all booking up relatively quickly. There are rumors that all of the suites are booked through May 4 (current presale window), but my CM wasn't sure about that. Captain's Table is booking fast because everyone is shocked at the minimal upcharge compared to the obscene price of the experience.
  3. We did not have a choice of dining seatings - only the first was available. Again, NBD, because the last shuttle back from Batuu is at 4:00 PM, so plenty of time to get ready for either dinner seating.
Standard disclaimers - this was my experience, so YMMV. But I hope this is helpful, and I'm happy to answer any questions that I can.
Click to expand...
Sounds hard!
 

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