ooo a funicular!Day 1 cont’d
The suite had 2 rooms
Papa and Mama lion took the front room queen bed
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and the kids took the room with 2 queen beds and view of the falls
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This window to the bathroom tub is obviously more applicable to the honeymoon crowd I guess
( no romantic bubble bath looking out to the falls on this night !!)
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After settling in we went down to the falls on this beauty
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Sure, cuz everyone likes to spend vacation with their family in different rooms, on different floors, in completely different wings.THE PLAN:
So for those of you who read/remember the lead up to this vacation one of the biggest concerns was where to stay
With 6 adults the normal Christmas resort ( Yacht Club - water view - 2 queen + trundle - just would not do
Here are a few excerpts from the PTR:
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I booked this room setup over the phone in May
I called in late November and early December to confirm that this was still the reservation
The room was going to be on a lower floor but we were okay without a view
Mama Lion was happy that the whole group would be close together ( Note: we call this foreshadowing!!!!)
I walk up to the check in - Tricia is frustrated that all the rooms are ready yet at 4pm
Apparently check in is 4-6 pm - very strange to be that late in my opinion
The others go to the gift shop to check for magic bands for the boys
Eventually I am told only 2 are ready and they are on the 10th and 12 floor
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Now I am a mechanical engineer so I ask - how are all the rooms expected to connect if they are on different floors?
She was confused - as were we
Finally a manager shows up and apologizes for the reservation screw up and states that he will make it better but he cannot get all on the same floor
My wife and I were like this
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Eventually after a lot of discussion about their reputation of doing this previously
(I ACTUALLY MET SOMEONE ON THE LAST NIGHT WHO HAD THE EXACT SAME ISSUE !!)
And that this is a family vacation and that they are lucky that we did not have small children
We agreed to the following
1) 200 off per night for all 5 nights ( from 699 to 499 a night)
2) no resort fees
3)complimentary taxi to the Grand Floridian to make our ADR
So we saved over 1700 Cdn when all was said and done
The kids had two King rooms side by side (not connected) on the 12 floor of the Central tower (different elevator) and we had a two room King suite on the 10 in the West tower.
Yes - elevator to lobby and then switch to other elevator and back up to other room!!!
Pictures of the parents room
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This frustrating issue is practically becoming the norm these days, not just in Dolphin or Swan, but I've heard the same complaint from others in the past two years, in resorts like Yacht & Beach, Wilderness Lodge, etc.I walk up to the check in - Tricia is frustrated that all the rooms are ready yet at 4pm
Apparently check in is 4-6 pm - very strange to be that late in my opinion
It is one of my favs too !Oh, and thanks for story time - Good Night Moon is one of my favorites (in addition to several Dr. Seuss books and Ferdinand the Bull)
I was wondering when you would join in!LET'S GO! I'm in!
I am late getting this "thanks" post out so...A little late but all caught up.
More representation from Europe - love it!The Christmas Max Trip has started! Present!! Enjoy your weekend!
I appreciate how you prioritize!Ahhh...you had to start your report right before I have to go back to work?! I guess I'll have to give the kiddos some busywork so I can stay caught up!
All you have to do is hang on every word I say and praise me and laugh at my jokes and ….Another follower here (wait . . . that sounded sort of cultish . . . ).
Can't wait to read more of your TR, Max. P.S.: I love the funicular at the hotel--very cool.
see below..Ha! Goodnight Moon is definitely one of our favorites! There should be a Disney version!
I like it!n the tiki tiki tiki tiki tiki room
there was a MDE app
and a Mickey balloon
and the portraits from
the stretching room.
I feel the same way about the CN Tower - but every visitor from Japan does the obligatory trip to Toronto for it and to Niagara to see the Falls - What can I say - its our thing!!Funny I see the falls all the time and I forget how cool they are - I feel like I should not be so meh about them.
It is quite the sight to see!!Excited to read your report!! I want to see the falls someday, it's on my bucket list!
Come and see them sometime - I will make myself available!!Wow, the falls are gorgeous! Makes our NC mountain falls look really meh!
I love the Dino scared pic.
The view from "our side" is better’m a bit late, but I’m in Can’t wait to read the whole story! And those pictures of the falls are making me want to take a trip over the border to see them from the other side!
Our door is always open...Just seen you’ve started your TR - hoorah.
And what a view of the falls from that hotel - truly stunning and something i hope to see one day. Following along.
and how many funiculars have you had the chance to ride?ooo a funicular!
Lets just say it was much less than a magical experience...Uh oh, that doesn't sound good!!
All caught up and enjoying your trip with your lovely family!
That fair - I did not like it on that day either!Oh no I can't like this!
I would like to chalk it up to not being a Disney hotel but naw - it was just poor customer serviceThat's ridiculous about your rooms! Good that they gave you a big discount, but still. Not a good way to get repeat business, for sure.
Fly Eagles Fly - (and hope the other team hits the post and cross bar!!!Oh I definitely think you pull it off! Go Bills!
It does get better, then worse, then better , then worse, then better......I would have been furious! Glad they gave you a discount, but I'm sure you would rather have had the room that you reserved! I hope the rest of the stay gets better!
Sure, cuz everyone likes to spend vacation with their family in different rooms, on different floors, in completely different wings.
We completed an online survey , slammed them hard, and got the standard corporate we are sorry/but doing nothing else replyEven though the discount “helped” the situation, i hope you’ve followed this up with a letter how the acceptance of their “solution” was necessary for you all to have a place to sleep and that you had not choice but to accept, as I think their corporate offices should be informed at how the hotel is being run.
So if you spend a night in the hotel you get turfed at 11am after only getting the room 17 hours before!!!This frustrating issue is practically becoming the norm these days, not just in Dolphin or Swan, but I've heard the same complaint from others in the past two years, in resorts like Yacht & Beach, Wilderness Lodge, etc.
ThanksAll caught up and following along. That stinks that you guys didn't get the rooms you originally reserved, but I'm glad there was some kind of compensation for it. I loved the pic of the "real" dinosaurs...and they say chivalry is dead...
thank you - more posts to come!Following along
Thank you for joining in and for your kind thoughtsAll caught up and following! That's terrible what happened with the room situation!