Should I be angry?

tigger1968

Well-Known Member
I booked my trip three weeks ago. We are staying at WL Concierge to celebrate DW's birthday. I have yet to receive any written confirmation from CRO. I called a week ago, and they could not understand the mixup, only to speculate that all the hurricanes may have affected the mail. The agreed to resend my confirmation, which I still have not received. Also, apparently I was supposed to have been contacted by the itinerary planner to help with my trip, since we are on Concierge Floor. Is that true? I have heard from nobody, and we leave in two days. They have my reservation in the system, but I always like to travel with a hard copy just in case. I am fuming that Disney has dropped the ball like this! Any input on who to complain to?

Thanks!
 

wannabeBelle

Well-Known Member
I know that!!! I was more teasing than anything else. I have had that happen to me once upon a time in a land far far away as well so I Am with ya!!! Except at the time I didnt know enough about Disney to call and check on the two separate ressies!!! Oh well live and learn!!! I am glad to hear that it ended well for you!!! Belle
 
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