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Shop in Store - Self Check Out via MyDisneyExperience

icc2515

Well-Known Member
This is great news. Those lines for checkout are stupid long. I can never figure out why it takes so long for a cast member to ring up 2 stuffed animals and a tee shirt. Oh I know, it's not the cast member causing the delay, it's the guest. How do I know this?
Well because it only takes about 30 seconds to ring me out. I have my credit card or cash in hand ready to go. None of us are really going to miss having to wait for somebody to fish their form of payment out. What, did you think that were not going to have to pay for that stuff? Seriously, you were waiting in line for 10 minutes. Did it never occur to you to take out your payment?

For all of you worrying about the shoplifting, don't. Disney will save more money in labor than what will be walking out the door. All those people who want to have somebody check them out will still have the opportunity to stand in line for a half hour so you don't have to upgrade your flip phone.
 

Ldno

Well-Known Member
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If cast members are ringing up backpacks without checking the inside of them then they have been poorly trained. I find that hard to believe.
Like I mentioned, I think it’s crazier to do in bigger stores, but today I walked into the Mall’s Disney’s store, told them I didn’t want to bag my stuff and like a hawk you could see my kids and the cm watching us walk out with our toys in hand and the cm at the door making eye contact like they knew were coming.

I only said that because at World Disney is pure chaos in there and no one really pays attention to you. Unless the cameras point at you the moment you make a purchase. Curious to see how well they implement this.
 

castlecake2.0

Well-Known Member
This is great news. Those lines for checkout are stupid long. I can never figure out why it takes so long for a cast member to ring up 2 stuffed animals and a tee shirt. Oh I know, it's not the cast member causing the delay, it's the guest. How do I know this?
Well because it only takes about 30 seconds to ring me out. I have my credit card or cash in hand ready to go. None of us are really going to miss having to wait for somebody to fish their form of payment out. What, did you think that were not going to have to pay for that stuff? Seriously, you were waiting in line for 10 minutes. Did it never occur to you to take out your payment?

For all of you worrying about the shoplifting, don't. Disney will save more money in labor than what will be walking out the door. All those people who want to have somebody check them out will still have the opportunity to stand in line for a half hour so you don't have to upgrade your flip phone.
The Disney store I worked at used to have someone scheduled to walk the line for the registers at Christmas reminding people to have their payment ready, make sure everything had tags, make sure they had sizes they needed etc. On days we had that cast member our average transaction time was about 45 seconds, days we didn’t ... it’s like no one had paid for something before.
 

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