Ruining Disney - Nearly Complete!

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Sirwalterraleigh

Premium Member
Of all the negatives raised, this seems to be the one that has people here upset and complaining about the most.

I can understand being appalled at the mess that is Genie+ and the ridiculously high prices, but why do people seem most angry about how CMs are dressed?
It’s really kinda a silly complaint

It’s because they can’t hire enough people. Disney parks jobs are pretty much toiling at low wage in a world of daily increases prices outside the gates…
This is an exercise in labor 101
 

Sirwalterraleigh

Premium Member
Good for your for actually putting your money where your mouth is. I’ve seen a lot of folks complain and complain and STILL faithfully purchase tickets and annual passes each year. If you don’t think it’s worth it, stop going or stop going as frequently. I know I have (due to combination of some of the things you stated and interest in other things).
however in the past…they never increased prices and cut benefits to the point that turned the core clientele away.

Are they doing that now? There are some “hints”…

But it’s something to keep an eye on
 

Tony the Tigger

Well-Known Member
There once was a strict Disney standard CM's had to comply with. The look made all who worked for the Mouse have a clean, modest look that sold the family values Disney was promoting. Over time that look started to be pushed aside and allow standards to go away. Changing times as new potential hirees had facial hair, longer hair, tattoos etc. that would keep someone from applying or would not be considered to be hired in the past.
A beard neither promotes nor detracts from family values. That’s just an odd old way of thinking.
 

Tony the Tigger

Well-Known Member
Also, let's not act like that's the main issue with CM service. It's a general decline. Maybe some slippage in the Disney look contributed to some slippage in the service? They are certainly worse than before. The question is why?
Let’s see, could it be because some are allowed to wear beards now…or because people have been brainwashed to think if they make less than a doctor they are underpaid and shouldn’t try so hard?

People stocking the shelves at Publix talk on their phones like they’re at home. So do mail carriers right at your front door.

The decline in CMs is a societal issue, not a Disney one. They’re paying way more than minimum wage.
 

Chef Mickey

Well-Known Member
Original Poster
Let’s see, could it be because some are allowed to wear beards now…or because people have been brainwashed to think if they make less than a doctor they are underpaid and shouldn’t try so hard?

People stocking the shelves at Publix talk on their phones like they’re at home. So do mail carriers right at your front door.

The decline in CMs is a societal issue, not a Disney one. They’re paying way more than minimum wage.
I never said it wasn't prevalent other places, but that doesn't mean Disney shouldn't try to fix it - It's an issue and evidently, others think so too.

Again, a standard is not a bad thing.
 

Chef Mickey

Well-Known Member
Original Poster
A beard neither promotes nor detracts from family values. That’s just an odd old way of thinking.
So what would detract from family values? How about face tattoos, a prominent nose piercing, and purple and green hair? How about a 2 foot beard in food service?

Clearly you are worried about an aesthetic, right? For whatever personal reason you have, you go to the gym? You literally show off your version of results in your profile pic, I assume? Why do you think how you appear matters?

Dude, the everything is fine approach only goes so far. No one is making this an attack on the bearded group or the tattoo crew. It's just a standard and the "Disney Look" was a thing for a reason. It matters regardless of how much you want to promote individualism and expression. That's all fine, but work places all over the world have uniforms, appearance standards, and expectations for staff. Uniforms exist to take gray areas out of the equation. Same with rules about piercings, tattoos, hair color, etc.

If we agree CMs are worse than before, maybe Disney can bring back their "Disney Look" and see if it improves CM quality.
 

Chef Mickey

Well-Known Member
Original Poster
Yeah, that would be the end of the world. Children have no imagination.

Oh, no - that’s you.
Nothing is the end of the world, but should there be a standard? "Everything is fine" because kids have an imagination is a silly argument to allow a lot of stuff that creates questions. Kids don't have filters. I don't want distractions and a lot angry parents at my park if I'm running things. Seems reasonable to tone certain things down in a private business environment literally for kids.
 

Epcot81Fan

Well-Known Member
What is often left out of this discussion is that by dramatically lowering the grooming standards for Cast Members, you are significantly expanding the pool of labor, thus keeping CM's wages low.

If they demanded higher standards (like they did for half a century), they would have to pay more in the marketplace to get them.

For all of you cheering the lower standards, you are also cheering for lower wages for the entire cast.

If you lower the standards to allow arms covered with visible tattoos in Fantasyland attractions, you can now pay what the local liquor store does for talent.

Again, this isn't the employees' fault, this is management's for no longer having any appearance/professionalism standards.

Just one of countless examples of how the company is moving away from the fundamental details/philosophies the parks' success were based on.

They just simply do not care any longer. Which then begs the question, why should the loyal fans?


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THEMEPARKPIONEER

Well-Known Member
Disney had it right, they should have focused their money on changing and improving what they mad and maybe just one new ride for each park instead of all these dramatic changes and expansions. Old attractions get allot of attention when they get refreshed as well.
 

AdventureHasAName

Well-Known Member
A beard neither promotes nor detracts from family values. That’s just an odd old way of thinking.
It detracts from the show. There's a reason they called them cast members instead of park employees. The park is selling versions of the world (and time periods) as idealized by Americans in the 1950s. That's why cast member grooming standards were historically what you'd see on actors in 1950s television and models you'd see in 1950s advertisements.

We can argue over whether or not these same grooming standards are considered ideal in 2023, but I'd bet there's far more of the American public that considers Wally Cleaver to be ideal than say "Average Hot Topic cashier in 2023." People pay a premium to attend these resorts and parks; they expect ideal (particular when they got ideal for 50 years).

Disney has more or less given up because having standards is hard. Making excuses is easier.
 

AdventureHasAName

Well-Known Member
Oh okay. I know that’s what they were selling in Disneyland in 1955.
It's what they were selling well past 1955. Here's the first page of the appearance guidelines in 2014 ...

2014.png


"The Disney Look is a classic look that is clean, natural, polished and professional, and avoids 'cutting edge' trends or extreme styles." The story as I understand it is that the entire reason an appearance policy was adopted in the first place was because the Jungle Cruise skippers were getting a little out of control and Walt didn't like one of their long beards. Walt said "clean it up," and they all got haircuts and a shave.
 

Chi84

Premium Member
It's what they were selling well past 1955. Here's the first page of the appearance guidelines in 2014 ...

View attachment 737311

"The Disney Look is a classic look that is clean, natural, polished and professional, and avoids 'cutting edge' trends or extreme styles." The story as I understand it is that the entire reason an appearance policy was adopted in the first place was because the Jungle Cruise skippers were getting a little out of control and Walt didn't like one of their long beards. Walt said "clean it up," and they all got haircuts and a shave.
Nothing in there even remotely says they’re selling versions of the world as idealized by Americans in the 1950’s. Also, this printing is from nearly a decade ago and who knows when it was first adopted.

What year did Walt say that?
 
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