RFID survey - Pricing Options

[jrlang1]

I just took a survey on RFID enhancements, pricing and package options. The features included Unlimited Digital Photos, video, customizable special experiences on and off ride, customizable wristbands, interactive lines and character interactions that have inside knowledge and wristbands as tickets and payment method. The survey was asking about different combination of these in packages and how much i would be willing to pay.

The character customizable interactions seemed the most interesting. You would fill out a survey before your trip answering questions about your child and when you go to a meet and greet the characters can use this information to become more interactive. For example their favorite character, wishes and dreams.

Of coarse this is an survey and not news, but it all seems to be very cool all be it very big brother.

 

[JWG]

Was it a typical Disney survey that played out similar to a "Choose your Own Adventure" book... in the end... no matter what you choose... the outcome has already been determined.

I've found these surveys are very good at telling Disney exactly what they want to know.

 

[the-reason14]

The interactive character thing sounds nice, but I don't like the sound of the other stuff. Never have, and it'll take a 'wait and see' kind of approach I guess.

 

[cinderellafan6]

where do u takes these surveys at

 

[KJ1081]

Can you elaborate a bit more on pricing for the different packages? This sounds interesting.

 

[jrlang1]

where do u takes these surveys at

THe survey was emailed to my by invitation@disneysurvey.com

You have a unique opportunity to share your opinion with Walt Disney World.

We are looking for previous Guests to be part of our study. This survey will help us understand what potential new things we can provide in the future. We would GREATLY appreciate your time so that your preferences are considered for future enhancements to Walt Disney World. Your opinion counts!

Please use a Mac or PC to complete this survey. Since portions of the survey use Flash, it will not work properly using an iPad, iPod Touch, or iPhone.

Thank you in advance for your time!

To launch the survey, please click here.

Best Regards,
The Cast of the Walt Disney World Theme Parks

My link no longer works after i completed the survey

Can you elaborate a bit more on pricing for the different packages? This sounds interesting.

Thier were many diffrent pricing levels shown with diffrent combinations and they were judging what types of package combination at diffrent price levels. THey all worked out to be between 19 and 40 per person for a 10 day stay. Some of them were based on a per person price and some were a per group. One even allowed you to select features on a per person basis.

 

[jrlang1]

Was it a typical Disney survey that played out similar to a "Choose your Own Adventure" book... in the end... no matter what you choose... the outcome has already been determined.

I've found these surveys are very good at telling Disney exactly what they want to know.

No it was more opened ended becuase they were not dealing with what should be offered but how to price it

 

[AEfx]

I'd pay $0.

I am not in the least bit interested in any of this stuff.

I wish Disney would focus on making amazing attractions and not superfluous junk like this.

 

[AEfx]

I'd pay $0.

I am not in the least bit interested in any of this stuff.

I wish Disney would focus on making amazing attractions and not superfluous junk like this.

 

[Krack]

Here's the piece of information that immediately jumped out at me ...

Say it's $40 per person for 10 days (the high end price). Now, what if all I care about is getting unlimited photos? If I purchase the package only for my kid, am I not going to be in many of the photos anyway? For example, let's say all I really want is the "attraction photos" (Splash Mountain, Space Mountain, Tower of Terror, etc) - I don't know how much those normally go for ($10?), but my whole family is going to be in every one of those photos anyway. There's no reason to buy for the whole family.

And let's say my kid is having his photo taken with Mickey Mouse ... are they going to say "Sorry, Dad, you don't have a wristband so you have to get out of the photo."? Good luck policing that. If the idea is that photos are going to be taken all over the parks by roving photographers and hidden cameras, you only really need to purchase for one member of the family (presumably a kid) because your whole family is going to be right next to that person the entire trip.

The only way it seems to me it would really work is if you can only purchase for your entire party or nobody in the party; and that's gonna PO a lot of people, imho.

 

[lazyboy97o]

I'd pay $0.

I am not in the least bit interested in any of this stuff.

I wish Disney would focus on making amazing attractions and not superfluous junk like this.

Agreed, but Disney seems to think that people are crazy for expecting attractions at theme parks and has been working tirelessly for years to get people to agree.

 

[AEfx]

Here's the piece of information that immediately jumped out at me ...

Say it's $40 per person for 10 days (the high end price). Now, what if all I care about is getting unlimited photos? If I purchase the package only for my kid, am I not going to be in many of the photos anyway? For example, let's say all I really want is the "attraction photos" (Splash Mountain, Space Mountain, Tower of Terror, etc) - I don't know how much those normally go for ($10?), but my whole family is going to be in every one of those photos anyway. There's no reason to buy for the whole family.

And let's say my kid is having his photo taken with Mickey Mouse ... are they going to say "Sorry, Dad, you don't have a wristband so you have to get out of the photo."? Good luck policing that. If the idea is that photos are going to be taken all over the parks by roving photographers and hidden cameras, you only really need to purchase for one member of the family (presumably a kid) because your whole family is going to be right next to that person the entire trip.

The only way it seems to me it would really work is if you can only purchase for your entire party or nobody in the party; and that's gonna PO a lot of people, imho.

The whole thing is going to PO a lot of people. And it creates that caste system within the parks that so many of us don't want to happen. "Mommy, why did Mickey Mouse talk to that kid and know all about him but Mickey didn't know me?"

Little bits here are there are one thing. For example, the private meet and greets for Disney Visa card holders. It's hard to find it unless you know what you are looking for, and it's just one or two characters in a rather un-themed environment. It's nice to take advantage of it (do you still get a free pic?) but it's not some massive thing.

Or the tours. Pretty invisible, yes you see them going around the park occasionally but they are extras that don't visibly give "perks" around every corner.

I even would be OK with people staying on-property getting a few extra FP's, as again - would be invisible to guests (but NOT a separate line for them).

But once you get into the other stuff, it's going to be quite visible, as I pointed out in the M&G example above.

And frankly, I just don't think this sort of stuff really adds much overall. It's undoubtedly going to be very expensive for them to pull off, and is squarely aimed at the "Disney moms" club, of people who are frequent guests and experts. That's not a bad thing in and of itself, but there will be disappointed people who didn't know that they could pay before they came and fill out a survey to get an extra magical experience for their kids, when they will see other kids get that experience right in front of them.

I wish they'd put these resources, and this time and energy, into attractions and magic for everyone to enjoy, not piece-mealing the experiences and creating a caste system within the parks. I may be a "commie", but I think that if a family is rich or poor, that when they take their kids into those gates their kid should be able to have the full experience. Money and class are such factors in daily lives, that it's very nice to have a place where it's not. Sure, maybe you can't buy as many souvenirs, or eat in fancy restaurants, but the moment they take a ride and give people a different experience based on what they paid, on the same ride, that's where I have an issue.

 

[rustysgirl]

so is this disney survey thing a one time survey or is it like a panel? if its a panel how does one become a member?

 

[jrlang1]

so is this disney survey thing a one time survey or is it like a panel? if its a panel how does one become a member?

It was sent to the email i use to book vacations

 

[COProgressFan]

And frankly, I just don't think this sort of stuff really adds much overall. It's undoubtedly going to be very expensive for them to pull off, and is squarely aimed at the "Disney moms" club, of people who are frequent guests and experts. That's not a bad thing in and of itself, but there will be disappointed people who didn't know that they could pay before they came and fill out a survey to get an extra magical experience for their kids, when they will see other kids get that experience right in front of them.

I wish they'd put these resources, and this time and energy, into attractions and magic for everyone to enjoy, not piece-mealing the experiences and creating a caste system within the parks. I may be a "commie", but I think that if a family is rich or poor, that when they take their kids into those gates their kid should be able to have the full experience. Money and class are such factors in daily lives, that it's very nice to have a place where it's not. Sure, maybe you can't buy as many souvenirs, or eat in fancy restaurants, but the moment they take a ride and give people a different experience based on what they paid, on the same ride, that's where I have an issue.

This my whole problem with the the nextgen thing. They are spending hundreds and hundreds of millions on this, and it really doesn't change the park experience that much. It may be an added bonus to a trip, but it does nothing to bring fresh new entertainment to the parks, keep attractions running without broken effects, bring new attractions to parks, make CMs friendlier, keep bathrooms cleaner, etc. These are the things that are important to a guest's visit! Can you imagine what the money being poured into Nextgen could do to freshen up all four parks in WDW?

I know we still don't know a lot about Nextgen, but it seems like it really won't impact guests all that much when it comes to their actual experience at the resort.

 

[flavious27]

How about $0.00

All of these enhancements, that I am sure there are hundreds of threads about, are the nature evolution of the customer experience that disney is known for. Having to nickel and dime guests will take away from the magic these enhancements are meant to bring. Any of the capital costs for these enhancements will be built into the cost of the tickets, much as disney has done already with fastpass and transportation.

 

[cymbaldiva]

The whole thing is going to PO a lot of people. And it creates that caste system within the parks that so many of us don't want to happen. "Mommy, why did Mickey Mouse talk to that kid and know all about him but Mickey didn't know me?"

Little bits here are there are one thing. For example, the private meet and greets for Disney Visa card holders. It's hard to find it unless you know what you are looking for, and it's just one or two characters in a rather un-themed environment. It's nice to take advantage of it (do you still get a free pic?) but it's not some massive thing.

Or the tours. Pretty invisible, yes you see them going around the park occasionally but they are extras that don't visibly give "perks" around every corner.

I even would be OK with people staying on-property getting a few extra FP's, as again - would be invisible to guests (but NOT a separate line for them).

But once you get into the other stuff, it's going to be quite visible, as I pointed out in the M&G example above.

And frankly, I just don't think this sort of stuff really adds much overall. It's undoubtedly going to be very expensive for them to pull off, and is squarely aimed at the "Disney moms" club, of people who are frequent guests and experts. That's not a bad thing in and of itself, but there will be disappointed people who didn't know that they could pay before they came and fill out a survey to get an extra magical experience for their kids, when they will see other kids get that experience right in front of them.

I wish they'd put these resources, and this time and energy, into attractions and magic for everyone to enjoy, not piece-mealing the experiences and creating a caste system within the parks. I may be a "commie", but I think that if a family is rich or poor, that when they take their kids into those gates their kid should be able to have the full experience. Money and class are such factors in daily lives, that it's very nice to have a place where it's not. Sure, maybe you can't buy as many souvenirs, or eat in fancy restaurants, but the moment they take a ride and give people a different experience based on what they paid, on the same ride, that's where I have an issue.

So well said - thank you. I totally agree!

 

[mrbghd]

I may be a "commie", but I think that if a family is rich or poor, that when they take their kids into those gates their kid should be able to have the full experience. Money and class are such factors in daily lives, that it's very nice to have a place where it's not. Sure, maybe you can't buy as many souvenirs, or eat in fancy restaurants, but the moment they take a ride and give people a different experience based on what they paid, on the same ride, that's where I have an issue.

Everyone does get the "full experience" when they go through the gates. What is being talked about here are above and beyond type of experiences. I would imagine if a family did not know about the M&G interaction and saw a family in front of them having the interaction there would be someone from Disney willign to sell them the package pretty quickly.

We have to remember that Disney is a for-profit entity and as such they are supposed to look for ways to increase profits. I for one, like the fact that I may be able to customize my family vacation based on what I am capable and willing to spend and have a different experience from another family. Should I feel bad if I can afford that experience and another family cannot?

 

[theguitarman]

It's a fine line that has to be walked. No, you shouldn't feel bad. You can choose where to stay, you can choose where you eat, and you can choose how long/often you go. In addition, there are tours that people can buy if they so choose.

There are already additional "add ons" for people (Park Hopper, PhotoPass...) that would be in the "above and beyond" category, right? Where do they draw the line? If you stay at their hotel, you can get benefits (Extra Magic Hours, Buses/Transportation). That's above and beyond, right?

I was going to say I agree with the idea that everyone should be an equal inside the parks, but it appears that is not even true today...and I cant say that I think Park Hopper, Photo Pass, EMH, are unfair. Yeah, I wish I could afford to buy the Photo Pass prints, but its too expensive for me. Park Hopper, on the other hand, I get every time because I love the freedom to visit a park and then end the day in EPCOT.

Since this posting of mine is already rambling... I think Disney should make the Park Hopper automatic for people staying at their resorts. That would be a nice perk, and seems reasonable that you are staying there and you buy admission to the parks (plural), it should cover any parks you want to do that day.

And lastly, Attractions are another story, different from all the add ons. The details at Disney are what separates it from the rest, but the attractions are what make the place. And those should be on an equal playing field for everyone inside the park walls.

 

[kashmir]

I know we still don't know a lot about Nextgen, but it seems like it really won't impact guests all that much when it comes to their actual experience at the resort.

Any new invention will be dismissed by some as unnecessary while the product becomes popular and sought after by others. I'm not sure I need this either, but that's what I've said about other things, too! (walkman, email, mobile phones, iPod, etc.)