Reservation problems

OvertheHorizon

OvertheHorizon

Well-Known Member
Original Poster
I've been trying to make dining reservations for my October trip for the last two weeks. I keep getting errors on both the website and the WDW app. Anyone else having this issue? (I called Disney and was able to get a couple of reservations that way, but still need one more.)
 
nickys

nickys

Premium Member
OvertheHorizon said:
I've been trying to make dining reservations for my October trip for the last two weeks. I keep getting errors on both the website and the WDW app. Anyone else having this issue? (I called Disney and was able to get a couple of reservations that way, but still need one more.)
Click to expand...
What kind of errors?

Problem with length of stay, the dreaded spinning wheel / Stitch ate the page kind of error or something different?

Re-reading I see you’re well within the 60 day mark so unlikely to be length of stay. But would still be useful,to know the actual error(s).
 
OvertheHorizon

OvertheHorizon

Well-Known Member
Original Poster
nickys said:
What kind of errors?

Problem with length of stay, the dreaded spinning wheel / Stitch ate the page kind of error or something different?

Re-reading I see you’re well within the 60 day mark so unlikely to be length of stay. But would still be useful,to know the actual error(s).
Click to expand...
On the website, I go through all the steps (party size, date, park, restaurant, time, confirm my credit card info, agree to policies, click confirm and get a message like "this page is no longer available."

On the app, same thing... all the steps... and then, "Sorry, we are unable to make your reservation at this time. Try again later. I've been doing this for years. Usually, I can come back a few hours later and make the reservation. This time, the problem is lasting for two+ weeks.
 
nickys

nickys

Premium Member
OvertheHorizon said:
On the website, I go through all the steps (party size, date, park, restaurant, time, confirm my credit card info, agree to policies, click confirm and get a message like "this page is no longer available."

On the app, same thing... all the steps... and then, "Sorry, we are unable to make your reservation at this time. Try again later. I've been doing this for years. Usually, I can come back a few hours later and make the reservation. This time, the problem is lasting for two+ weeks.
Click to expand...
You might just have to call.

But have you tried deleting and re-entering your CC details? Sometimes that’s been known to work.
 
HouCuseChickie

HouCuseChickie

Well-Known Member
Maybe try a different browser (Chrome vs. Edge, etc.) or even different devices (phone, tablet, computer)? I have made a couple over the last week or so without any issues.
 
HoustonHorn

HoustonHorn

Premium Member
OvertheHorizon said:
On the website, I go through all the steps (party size, date, park, restaurant, time, confirm my credit card info, agree to policies, click confirm and get a message like "this page is no longer available."

On the app, same thing... all the steps... and then, "Sorry, we are unable to make your reservation at this time. Try again later. I've been doing this for years. Usually, I can come back a few hours later and make the reservation. This time, the problem is lasting for two+ weeks.
Click to expand...
Have you tried private browsing/incognito mode? That's what I have had to do recently. Or use my phone, which has not had the issue.
 
OvertheHorizon

OvertheHorizon

Well-Known Member
Original Poster
Thanks everyone for suggestions. Nothing has worked. I'm going to chat with guest services when I visit the parks in a few weeks.
 

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