Requesting a specific area at CSR

Doombuggy13

Active Member
We are arriving at CSR in 9 days. I have read here and on other sites that if you would like to request as specific room or building, (In our case close to bus stop # 2), you need to fax a request to CSR resevations 3 days prior to your arrival and it may be granted. Then I have read that sending the fax is no longer the way to do it. I realize that this may not get me the room or building we want but can anyone shed some light on this?
 

Lindsy1052

New Member
We are arriving at CSR in 9 days. I have read here and on other sites that if you would like to request as specific room or building, (In our case close to bus stop # 2), you need to fax a request to CSR resevations 3 days prior to your arrival and it may be granted. Then I have read that sending the fax is no longer the way to do it. I realize that this may not get me the room or building we want but can anyone shed some light on this?

Best advice..call the res center and have them put request on your reservation. Do it now before it downloads to the resort. Just keep in mind that is exactly what it is, a request, no guarantees. The resorts do their absolute best to honor all requests when possible...407-W-DISNEY
 
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mousefan1972

Well-Known Member
The resorts no longer accept faxed requests. The best way to have your request granted is to call CRO and have it noted on your reservation. Or if you used a travel agent, have them call Disney with your request. I would do so now if you haven't already!!
 
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maryt01

New Member
we requested a specific area at por. thtough reservations. they do try to accommodate your request. mvmcp on dec 11th hope to see smiling faces everywhere!:sohappy::xmas::sohappy:
 
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JPVonDrake

Well-Known Member
To Confirm...

Mousefan1972 is 100% correct.

We have been instructed at the Reservation Center that ALL of the Disney Resort Hotels will no longer accept or consider any room request faxed or mailed to them. If you try to call the resort directly before you check-in, the switchboard is instructed to redirect your call to the reservation center, not the front desk.

The best time to make requests for specific rooms, buildings, bedding, ground-floor, connecting rooms, etc. is when you first book the reservation or as early as possible after your reservation is made.

Remember, if you booked through a travel agency, you must call them not Disney.

Please try to be general in your request avoiding requests for specific room numbers. If you simply request room 1004 (because you know it is the closest to the bus stop) and it is not available, the resort does not know how to honor it. If you simply request a room close to transportation, and room 1004 is not available, the resort may assign you room 1003 or 1005, honoring the general request you made. Also, bedding options are continuously being reviewed so the number and location of select bedding (i.e. king beds) may change at any time.

Be sure to ask your reservation agent to check to see if what you want is even possible. For example, if you are booked in 2 standard (parking) view rooms at Disney's Wilderness Lodge, and you want connecting rooms, it cannot be honored, as there are no connecting standard view rooms at the Lodge. Many rooms now also have limited bedding configurations. Request for king beds, or bunk beds may not be possible because there are none in the room category you are booked in.

When you call to make any modifications, please have the reservation agent verify any requests you have made for your room are still listed. Due to system challenges, the accommodations comment box on a reservation may clear when a modification is confirmed, erasing any requests that were noted. To ensure they are correctly re-entered, please ask us to read back to you what is there right before the end of your call.

The resort room coordinators will do their best to honor as many request as possible, but will factor in the number of request made. For example if you have 10 different request and another guest made 1 or 2 requests, you may get some of the 10 honored, and the other guest may get all of their request honored.

Please keep in mind, rooms such as the Preferred Rooms at the Value Resorts or at Caribbean Beach are charged a preferred priced because they are the closest to the main building with the Food Court, Bus Stop, Front Desk, etc. Please do not request to be near these locations if you are booked in a standard room. These type of request can not be honored or even considered as it is essentially asking for a free upgrade.

Although the Resort may start pre-assigning rooms up to 2-3 days prior to your arrival, your room assignment is never finalized or guaranteed until you have arrived and are checked-in to your resort. No one at DRC or the Resort itself will be able to disclosed what (if any) pre-assignments have been made, so please don't ask.

Finally, remember nothing will guarantee you get your requests; that really will always depend on what rooms are scheduled to be vacant on the date you check-in. Often there are only a few rooms in your room category for the room coordinators or front desk Cast to choose from.

I hope this helps!
 
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Doombuggy13

Active Member
Original Poster
Thanks everyone for your help. I will call and see if they can accomadate us near the bus stop but it is not that big of a deal, just a matter of convenience in getting to the parks asap. Just being back in Disney for the holidays will be magic enough for us.
Thanks Again!
 
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accord99cutie

Premium Member
Thanks everyone for your help. I will call and see if they can accomadate us near the bus stop but it is not that big of a deal, just a matter of convenience in getting to the parks asap. Just being back in Disney for the holidays will be magic enough for us.
Thanks Again!

I stayed at Coronado in August and will be there again in late december, we stayed in Ranchos 6A and were VERY close to the bus stop and the pool, but far from the main buildings, if you really are only worried about the bus stops, dont be worried too much, there are 4 bus stops, and no matter which room you are in, they are probably a max of 4-5 min walking distance.
 
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