If some "high ranking" employees of a movie theater say its okay if people sneak in the side or back door of the theater, does THAT make it okay? It doesn't cost the movie theater any money if some people sneak in, as long as the theater isn't full to capacity and they're keeping paying customers out.
How about that analogy?
Getting back to your argument, Disney absolutely does lose money when people illicitly re-use mugs. Most of those people would be forking over bucks for soft drinks (either one-timers or mugs), so illicit re-use of mugs constitutes a loss of potential income. From a business sense, that IS lost income. The so-called "high-ranking" people you talked to are not in the position to set policy. Even if you spoke with the general manager of the resort, he or she is not empoweed by his/her employer to make such a decision. Each individual resort does not set its own policies.
I've not said anything to try to make anyone feel guilty, and I've measured my horse and it's pretty darn low to the ground. If you feel guilty, look inside and not at me. But feel free to comb through my posts and find some guilt-inspiring phrases and tell me I'm wrong, if you'd like. I don't appreciate being falsely accused.
It concerns me, WDW Fan, that I'm trying to have a rational discussion while you must resort to emotion and name-calling. Let's talk, not argue. :wave: